SHOWED UP 2 HOURS LATE I made a 9am appoint to have my carpet cleaned. They called the previous night stating they would be at my home between 9-10am. The morning of they called saying they would be at my home at 10am. At 10:13am they called asking where am I located and they were on their way. At 10:50am they called saying they were at my door, by this time I have left my home because should I pay money to a company that clearly does not respect my time (Remember my original appointment was at 9am). I had scheduled off half my day at work to have my carpet cleaned. My whole morning wasted. If you value your time, do not book this company.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Elaine T.
06/2018
1.0
carpet cleaners
+ -1 more
I was quoted $129.95. When Tom the service man came out he said. There is no way I can do this job for $129.95. This is specialty work the cost would be $250.00. I settled on $225.00. It took him all of 30 minutes or less. The color is too dark and he just brushed it on and it took him no time at all. A custom job would have taken more time than that he is a con artist. I called their office today and he answered I said I wanted to speak to the owner. He told me the owner wasn’t there then he told me he’s the owner with another man I asked to speak with the other owner. He put me on hold and then hung up on me. He made a point of telling me he gives no refunds and customers are not always right. Do not use them
Description of Work: Area rug insert needed to be dyed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$225
Chiquita W.
05/2017
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$54
Jaroslaw K.
09/2015
5.0
carpet cleaners
+ -1 more
they deep cleaned my whole house (5 rooms and halllway) with their truck mount machine. I used their brightener stuff (extra cost), it aint brand new but it sure does look as if it is,
Description of Work: Excellent job!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$190
Carol R.
11/2014
5.0
carpet cleaners
+ -1 more
It went good. There was one person and he was nice. They cleaned up after themselves. They were quick. They came when they said they would.
Description of Work: They cleaned our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna W.
12/2013
5.0
carpet cleaners
+ -1 more
I have used them numerous times.
Description of Work: Living room and dining room cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia G.
02/2013
5.0
carpet cleaners
+ -1 more
They were running late and I had to call them, but what happened was they were supposed to go to my father's house to provide an estimate, but my father wanted them to do the work and they cleaned the carpet for him. However, they came on time the second time I used them.
Description of Work: I have used Central Carpet Clean & Dye for carpet and sofa cleaning. They also cleaned carpets for my father.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Theresa W.
05/2012
5.0
carpet cleaners
+ -1 more
The overall service call was good and professional.
Description of Work: The company was prompt in responding to a impromptu same day appointment. They called me back as promised, arrived on time. In the service call, they included a sample of the cleaning that would be involved by cleaning a couple of steps on the carpet. They recommended that I do a high quality cleaning with brighters vs dyeing the carpet. I appreciate the salesperson being honest by giving me the option or dyeing or cleaning. I rescheduled the appointment for cleaning vs dyeing. Overall a good experience with the company.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$143
03/2006
5.0
carpet cleaners
+ -1 more
THEY ARRIVED TO MY HOME AT THE TIME THEY TOLD ME THEY WOULD. THEY GOT ALL OF THE CARPETS CLEANED IN ABOUT THREE HOURS. I AM VERY SATISFIED WITH THEM BECAUSE MY CARPETS LOOKED VERY NICE WHEN THEY WERE DONE.
Description of Work: THEY CLEANED THE CARPET IN TWO BEDROOMS AND THE HALLWAY.
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Service Categories
Carpet Cleaning
FAQ
CENTRAL CARPET CLEAN & DYE is currently rated 4.4 overall out of 5.
No, CENTRAL CARPET CLEAN & DYE does not offer free project estimates.
No, CENTRAL CARPET CLEAN & DYE does not offer eco-friendly accreditations.
No, CENTRAL CARPET CLEAN & DYE does not offer a senior discount.
No, CENTRAL CARPET CLEAN & DYE does not offer emergency services.
No, CENTRAL CARPET CLEAN & DYE does not offer warranties.