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Appliance Repair Guys

Appliance Repair

About us

Family Owned & Operated. Whirlpool Factory Authorized.

Business highlights

50 years of trusted experience

Services we offer

Washers Dryers, Refeigerators, Freezers, Ranges, Cook Tops, Microhoods, Dishwashers, Ice Machines

Reviews

5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-15 of 15 reviews

Peggy R.
01/2017
5.0
appliance repair
  + -1 more
The Applicance Repairs Guys came out and stated it was a problem that Samsung needs to take care of. I contacted Samsung (number provided by Appliance Repair Guys) and they sent out a company who found the problem and Samsung ended up giving us money to purchase a new refrigerator. There was a safety issue with the Samsung fridge and it had to be placed they could not fix the problem.
Description of Work: My Samsung refrigerator stopped working -- the freezer part worked but not the fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANET K.
04/2015
5.0
appliance repair
  + -1 more
The Appliance Guys responded to our request and were able to come out the next day. It took Bob less then a half hour to diagnose and repair our oven. Bob had the part on his truck, so there was no delay. We highly recommend this company!
Description of Work: Repaired Oven - replaced ignitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187.95

Theresa D.
03/2015
5.0
appliance repair
  + -1 more
We were on the verge of buying a new one, but he came over and fixed the old one and it is working fine now. He is really good. I would definitely recommend this company.
Description of Work: He came in to work on our refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

linda F.
06/2014
5.0
appliance repair
  + -1 more
They're good and honest. They did a good job. The repair held on me, I did have any problem with it and they came right on time. They were reliable. On price, I didn't get any other estimates, I couldn't say for sure but they were reasonable. They were punctual. We've used them more than once actually.
Description of Work: They fixed the washing machine. I used them 2 years ago.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anna S.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My dryer stopped heating. The technician came when he was supposed to and quickly fixed the thermo coupler and thoroughly cleaned out the interior of my dryer. It works better than ever now. I will certainly use them again, but hopefully won't have to!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Tracey M.
09/2011
5.0
appliance repair
  + -1 more
All went well!
Description of Work: My refrigerator had been leaking. Andy promptly came out, assessed the situation and ordered the part. As soon as the part came in he was back and finished the job. Sorry I don't recall what I paid. He was prompt, punctual and professional. I would use this company again for any appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Carol H.
05/2011
4.0
appliance repair
  + -1 more
He provided the honest advice that it would make more sense for us to go with a big box store to keep the cost lower. It ended up I was actually able to solve the issue myself.
Description of Work: He came out to look at our stove.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Rick T.
06/2009
5.0
appliance repair
  + -1 more
The serviceman, Bob, arrived on time, was very professional and looked at the washer first. Although only five years old, the tub bearing and seal needed to be replaced. Bob said he would check the warranty information and call the next day with the estimate. The cost for repair would be $550-$600. We decided that it would be more feasible to purchase a new washer. After looking at the dishwasher he felt that something was probably stuck under the blade and could be checked out by ourselves. He said he could charge us to remove the blade and clean the inside but we could probably handle it ourselves and save the money.
Description of Work: Called for an estimate for washer and dishwasher repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

DAVID M.
10/2007
5.0
appliance repair
  + -1 more
He did a great job. He arrived about a half hour late, but fixed the problem in no time. He was polite, respectful of our home, and very professional. The only thing that I can complain about is that he was late. Everything else went well.
Description of Work: They replaced the heating element in my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

SANDY G.
03/2007
5.0
appliance repair
  + -1 more
Ken came the next morning and determined that the timer was aging, but still working, and probably not worth replacing on a 12 year old machine. Charged the $45 service call as quoted. He also gave me some valuable information about cleaning the machine to eliminate periodic ''gunk'' deposits on the clean clothes.
Description of Work: My older washing machine was not agitating during the rinse cycle when I would try to do an extra rinse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

ANDREA F.
10/2006
5.0
appliance repair
  + -1 more
They don't take credit cards, so you need to have cash or check. It looks like they may give a discount if you have cash.
Description of Work: They repaired my ice maker in my freezer, which was part of my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

KAREN V.
10/2006
5.0
appliance repair
  + -1 more
Was on time and quickly did repair. Charged only for, $45 service call as quoted.
Description of Work: Dishwasher soap dispenser would not work. Repairman quickly took door apart and removed obstruction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

ANDREW V.
08/2006
5.0
appliance repair
  + -1 more
Andy, the tech was on time and very knowledgeable on the subject. Repaired my washer in a very quick manner and was able to help me with making sure the problem does not reoccur. Family business with great knowledge. Very professional.
Description of Work: Repaired my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

03/2006
5.0
appliance repair
  + -1 more
THEY WERE VERY RESPONSIVE WHEN I CALLED THEM FOR THE SERVICE CALL. THEY REPLACED THE PART AND DID IT IN A TIMELY FASHION. THEY WERE VERY PROFESSIONAL AND I AM SATISFIED. I HAVE NOT HAD TO CALL THEM BACK.
Description of Work: THEY REPLACED A HEATING ELEMENT AND A FUSE IN MY DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

03/2006
5.0
appliance repair
  + -1 more
I WAS VERY SATISFIED WITH THE REPAIRMAN AND THINK HE DID AN OUTSTANDING JOB. I WAS IMPRESSED WHEN HE WENT OUT OF HIS WAY TO GET A PART FROM A FELLOW WORKER TO FINISH THE JOB INSTEAD OF ORDERING IT AND MAKING ME WAIT.
Description of Work: THIS COMPANY CAME OUT AND REPLACED THE IGNITION SWITCH ON MY GAS OVEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    21328 Ascot Dr, Macomb, MI 48044

    www.appliancerepairguys.com/

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Appliance Repair Guys is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    No, Appliance Repair Guys does not offer free project estimates.
    No, Appliance Repair Guys does not offer eco-friendly accreditations.
    No, Appliance Repair Guys does not offer a senior discount.
    No, Appliance Repair Guys does not offer emergency services.
    No, Appliance Repair Guys does not offer warranties.
    Appliance Repair Guys offers the following services: Washers Dryers, Refeigerators, Freezers, Ranges, Cook Tops, Microhoods, Dishwashers, Ice Machines

    Contact information

    21328 Ascot Dr, Macomb, MI 48044

    www.appliancerepairguys.com/

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM