Old Faithful Sprinkler Systems

Scott and his crew installed a new sprinkler system in our yard. They responded quickly to our inquiry and came when they said they would. They were very professional and took the time to explain how everything worked before they left. We would definitely recommend them.

Pretty well - it took us calling them back to get them to put us on the schedule and then it took them a while to bill us. But the work was done and the watering is better.

They did a pretty good job. He did a good job but he was not sincere enough for my case. He was a very good and nice fellow in doing the job. He should pay more little attention in adjusting the sprinkler. My interaction with them was pretty good. The work turned out okay. They should pay more sincere attention. He was responsive.

diagnose broken sprinkler system, replacing broken value, tune up, seal leaking

One break was repaired the morning they came to do the work. The other break required the line to be moved 4 feet to the right and miss dig to be called to make sure it was ok to move line. I never heard from them after that, I called after six days to find out when they were coming back, the office seems to have no idea what I was talking about, the repair guy told me he would make all of the arrangement to take care of the problem, including the call to miss dig. I feel they did not live up to my expectation and I will not use this company again.

Their services have been just fine. They have done a good job for me the last couple of years. The only issue I have is I had a thumping noise when I turned the sprinkler system on and the gentleman that was there did not diagnose it. He just said it was normal but when I had the city come up and look at it actually it was a bad water meter and it still performed okay but it's still making noise. It had nothing to do with their system, but it was more of the diagnosing correctly. Everything else has been fine and I will continue to use them.

I used the Angies List coupon for service. The technician did a great job and communicated with me every step. I did not need all the hours on the coupon so some dollars were used for parts and I was left with a credit.

Scott (owner) was excellent to deal with. During the quotation process, he was detailed and provided a lot of insight. Each station was carefully measured to ensure sufficient water usage and coverage, and heads adjusted/metered as required. Judging from the spray patterns of my system versus other around the neighborhood, I can tell Old Failthful had properly designed and calculated the system. Excellent communication from the office, with good follow-up. It maybe cheaper to go with an "all-in-one" landscaper (landscape + sprinkler package), but I opted to do this seperately based on Scott's experience in sprinkler system design. Highly recommended.

excellent work, inexpensive

Unfortunately, I don't remember the technician's name who did our work (perhaps Brandon or Devon). He was prompt, courteous, informative, and professional.

The service was excellent! They do a great job at a reasonable cost. I needed some additional things done and I called them back.

I am very impressed with this company. They were responsive to my messages from day 1, and very transparent throughout the process. They showed up during the proper window, and they were prepared because they had asked for pictures of the broken lights in advance. I'd use them again in a heartbeat.

It went well. They were prompt and friendly.

Good, timely, professional service.

I was able to get another provider to do this work. I also had some communication issues with the company. They didn't contact me before the weather got too cold to do the work.

They were very professional and responded quickly. Overall we are very satisfied.

Went very smoothly and professionally.

It was great! They were punctual, friendly, and did a great job for a reasonable price. We will definitely be using them again and have told our friends and neighbors.

Very well, they called and confirmed the night before. Very professional, and best price ever!

They are maybe $10 higher than some other places, but they do a very good job and we continue to use them. They have responded without a ton of notice. They will bill you after the service is complete - if you have a good payment record. They are courteous, professional, and have done a great job.

They came out 2 times to fix the system, they were very professional. When one tech could not resolve the problem they sent out a more experienced tech to do the job.

It went very well. They set an appointment and called the day before to confirm it. The technician was polite and knowledgeable and everything was done professionally.

Devon was the technician for all the service. He was punctual, professional, and did the work at a good pace (fee was charged on an hourly basis). Everything went well during both the visits.

I was very pleased with their service. The young man who came was happy to instruct us on what we needed so my husband could do it on his own. I really respected that. I had no problem contacting the company or scheduling the service. The technician was very professional and I will definitely continue using this company.

It went great. They came out about a month ago to design up the lighting plan and show me what they wanted to do. I was impressed with the professionalism by Scott along with the knowledge of the lighting systems he works with. They were so busy that it took them some time to get the lights installed but they did it all while I was at work. They pulled out all of the old lights and wiring and installed the new. I came home from work to beautiful new lights in the front yard. Scott then came out again that evening to make sure all of the lights were set correctly lighting up the trees and house beautifully. We opted for the lights that cost a bit more than I wanted to pay but as long as they last a long time, I will be extremely pleased.