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IT'S ABOUT TIME

About us

In home service for grandfather clocks. Housecalls for standard clocks are normally $100 to $125 depending on clock style and/or location which is the total cost for what we can do at the home in a reasonable time - normally one hour. We no longer service tubular chime 5 or 9 tube floor clocks. In shop grandfather repair is normally $395 and up. Tubular chime overhaul will range upward significantly.

Business highlights

48 years of experience

Services we offer

Clock service and repair. Clock sales by special order. Limited and changing inventory of older clocks.

Reviews
5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-23 of 23 reviews
Barry G.
Sep 2017
5.0
Yes, I recommend this pro
$100
Outstanding. This man knows his clocks. Been doing it for many years. You you want a reliable clock repair, I highly recommend him. Came to the house and the clock now works perfectly

Deborah C.
Jul 2017
5.0
Yes, I recommend this pro
Fixed an old cuckoo clock

Jeanne K.
May 2017
5.0
Yes, I recommend this pro
Cliff was so helpful and professional. He came to the house, diagnosed the problem and took care of it for us.
Response from IT'S ABOUT TIME
"Thank you [Member Name Removed] for taking the time to post a review."

Constance H.
Mar 2017
5.0
Yes, I recommend this pro
He was very prompt. My clock works again and I am enjoying the chime!!

Ann S.
Oct 2016
5.0
Yes, I recommend this pro
He was so helpful and didn't act like he just wanted us in and out of there. He diagnosed the problem, adjusted one part and sold us a more efficient clock key. We were able to walk out with a working clock and it's been ticking away ever since. Would highly recommend.

Christopher B.
Jun 2016
5.0
Yes, I recommend this pro
$120
unknown

Sylvia S.
Nov 2015
5.0
Yes, I recommend this pro
$90
The clock was a gift many years ago and is as cherished as it is beautiful. It is one of the largest grandfather clocks and has a chime that warms our hearts. I say this, to indicate how much it was missed when it no longer could chime. So, I truly didn't think there would be anyone on Angie's List that would repair such a clock, but hoped there would be.
When I saw Mr. Hammond's information listed and the great reviews, I was happy beyond belief. I could hardly wait to contact him. I called him and after he asked a few questions, it was clear that he had extensive experience in clock repair. He also sounded like an easy to work with kind of person.
He arrived on time and came prepared to overall the clock; removing, cleaning, lubricating and tweaking parts. He talked to me as he worked which I really appreciated. He knew so much about the history of this clock and I learned so much information that was very interesting. He is a nice friendly person that really knows a lot about clocks and for all he did, his rates were reasonable.
Would I recommend him for anyone looking for clock repair? Absolutely!

Scott H.
Jul 2015
5.0
Yes, I recommend this pro
$10
unknown

Barbara C.
May 2015
5.0
Yes, I recommend this pro
$125
Cliff arrived on time and brought all the equipment needed to hang the clock.  He did a great job and was very neat.  He was courteous and well dressed.  Most of all Cliff knew all about antique clocks!  Cliff is a great resource and and a gentleman.

Jackie L.
Apr 2015
5.0
Yes, I recommend this pro
$95
I had accidentally broken the suspension spring and post on our grandfather clock.  I bought some replacement parts online and watched some YouTube videos in an attempt to repair it myself.  I had the general idea down but just couldn't get the clock to run.  It was obvious that it needed the professional's touch to get it working.  I called Cliff at It's About Time based on existing reviews and proximity.  Cliff answered the first time I called and I explained how the clock had been broken and what I had done to attempt to repair it.  We set up a house call for a week later and Cliff explained that it would be $95 for the in home service, but could potentially be more if he had to take it into his shop for more extensive work.  Cliff showed up on time for the appointment and was very professional.  I showed him the clock, explained the issue, and he got right to work.  He made some adjustments, oiled the clock, and fine tuned the hands so that the clock chimes when the hands are at the precise hour, 15, 30 and 45 minute positions.  It was obvious that he has a great deal of knowledge and experience with clocks and was quickly able to diagnose and correct the problems.  He was able to make all the necessary repairs in the single visit for the $95 he quoted on the phone.  The clock has been running great ever since.

Nanette C.
Mar 2015
5.0
Yes, I recommend this pro
$100
unknown

Cathy A.
Feb 2015
5.0
Yes, I recommend this pro
$300
unknown

Brian S.
Dec 2014
5.0
Yes, I recommend this pro
$105
Our cuckoo,clock has not worked for many years. We took it to a clock repair shop on Rochester Road in Troy near Nino's. They kept it for 3 months, said they had to special order the workings from Germany and could not repair it themselves. After the first month, They would not return my calls and I became very worried after 3 months, so one day I drove by and found a big sign on the door For Lease and the shop pretty much emptied out and my cuckoo clock sitting on the counter. I sort of panicked and called them right away and left them a message that I wanted to pick up the clock ASAP. Fortunately, they returned my call and I was able to retrieve my clock - with all pieces accounted for. They did not charge me anything. WHEW!

A friend suggested I try Cliff at It's About Time in Clarkston. I called him and he immediately impressed me as VERY knowledgeable about clocks, especially my cuckoo clock. I brought the clock to him on 11/12/2014. He took one look at it and knew exactly what he needed to do to get it up and running again.

We were amazed when Cliff called on 11/23/2014 to tell me the clock was fixed and ready for pickup. My husband and I picked the clock up on 11/25/2104 and very grateful for his expertise.

We are so very pleased to have this very knowledgeable clock repair and are so happy to have our beloved cuckoo clock back on our wall ticking away and cuckooing and playing the lovely tunes!!

We highly recommend It's About Time for all your clock repairs.

Cliff is a true gem in Clarkston, Michigan!

Tyler E.
Jun 2014
5.0
Yes, I recommend this pro
$200
unknown

Barbara H.
Jan 2014
5.0
Yes, I recommend this pro
$95
.

Richard T.
Nov 2013
5.0
Yes, I recommend this pro
$95
I contacted Cliff and explained that my clock had stopped working several years ago. He quoted the prices for the initial cleaning and lubricating as well as the price for a more extensive repair if necessary. He came to the house, completed the cleaning, lubricating and resetting of the clock in a very cordial and professional manner. I will use him for more frequent servicing of my clock in the future.

Jeanne K.
Oct 2013
5.0
Yes, I recommend this pro
$95
Cliff talked to me on the phone and walked me through several steps to try to fix my grandfather clock.  It was determined that Cliff would need to make a house call.  We set up an appointment, Cliff showed up on time and fixed my grandfather clock.  It took about 1 to 1 1/2 hours and now works perfectly.  Well worth the cost!  Cliff was professional and knowledgeable and I would highly recommend him!

Alice L.
Sep 2013
5.0
Yes, I recommend this pro
$110
Within two weeks the clock was ready and I was amazed at how wonderful it looked.  He cleaned the exterior as well as repaired the workings.  It keeps accurate time and the chimes ring on the quarter hour as they should.  He charged me $110 but could have charged the $200 maximum and I wouldn't have known the difference.
He also told me how to set a Landmark schoolhouse clock that I've owned for over 40 years so that it would chime accurately.  The clock would chime but not the correct number for the hour.  I would have taken it to him and he could have charged me for a repair.
Wonderful experience.

John H.
Jul 2013
5.0
Yes, I recommend this pro
$105
He arrived on time and  proceeded to  do his work.  He also helped me move items out of the way due to my illness which was necessary to do his job.

Bill B.
Jan 2013
5.0
Yes, I recommend this pro
$95
Very friendly,  experienced, and reassuring.  Very pleased with his good work

Peg S.
Sep 2012
5.0
Yes, I recommend this pro
They are very good in services. They deal with all types of clocks including older clocks. They are very professional and knowledgeable.

Steve W.
Jul 2012
5.0
Yes, I recommend this pro
$300
Our family clock was over wound and needed a major overaul. This company did a great job and completed the job in a timely fashion! It wasn't the cheapest, but in this situation I wanted it done right! I highly reccomend this company!

Gwen J.
Jul 2012
5.0
Yes, I recommend this pro
$95
He was awesome! This clock hadn't worked in more than 10 years and other repair places didn't want to touch it partly because it was purchased in Germany. He did a great job for a great price. It is lovely to have our cuckoo back with us! He is now our clock repair person for all time!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

IT'S ABOUT TIME is currently rated 5.0 overall out of 5.

No, IT'S ABOUT TIME does not offer free project estimates.

No, IT'S ABOUT TIME does not offer eco-friendly accreditations.

No, IT'S ABOUT TIME does not offer a senior discount.

No, IT'S ABOUT TIME does not offer emergency services.

No, IT'S ABOUT TIME does not offer warranties.