Crain Heating and Cooling, LLC logoApproved Pro
Approved Pro

Crain Heating and Cooling, LLC

Gas Heating and Furnace Service,

About us

Based in Livonia, Crain Heating and Cooling is a third generation company who previously founded and operated Pritchard Heating and Air Conditioning in Livonia for 60 years before leaving to start Crain Heating and Cooling. The Crain family has been serving customers since 1954 and has developed a reputation for unsurpassed customer service, knowledgeable technicians, and fair pricing. Call us today and set an appointment that best suits your schedule.

Business highlights

71 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
8%
3
1%
2
0%
1
1%

Filter reviews by service

Showing 1-25 of 372 reviews
Madelene K.
Aug 2024
5.0
Yes, I recommend this pro
Jscob serviced our air conditioner and resolved an issue with our thermostat. He was professional, personable and thorough. Another great Crain experience.

Sue H.
May 2023
5.0
Yes, I recommend this pro
Talk about exceptional company!!!!! Everyone I dealt with was pleasant and polite and considerate. Which they could do all my repairs/projects in my home. Price was reasonable as well for superior product.

David R.
Jun 2022
4.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Good. Sooid

David R.
Jun 2022
4.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Good, not exvellent

Wrenetta H.
Mar 2022
4.5
Gas Heating and Furnace Service
Yes, I recommend this pro
$3,200,000
Good company

Ted W.
Nov 2021
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Good price. Completed job quickly.

Marilyn L.
Sep 2021
4.5
Gas Heating and Furnace Service
Yes, I recommend this pro
Na

Jenny C.
Aug 2021
4.5
Gas Heating and Furnace Service
Yes, I recommend this pro
Ok

Aaron H.
Mar 2021
4.5
Gas Heating and Furnace Service
Yes, I recommend this pro
Easy to work with, went the extra step and great customer service.

Stephanie M.
Jan 2021
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
I was truly impressed with everyone involved from Crain Heating & Cooling. The meeting with Cody for an assessment of my furnace replacement to the scheduling for the new install. Very pleased with the technicians professionalism and explanation of the operation of my new unit. Will definitely recommend this company to everyone.

Andy P.
Jan 2021
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
$450,000
Brandon and Matt came out to replace my old furnace and install a new one. Both were professional, nice and did a great job. Cody who came out to give me a quote on the project was great as well, everything was as agreed upon and they were out within 24 hours to install. Definitely would recommend them to anyone in need of HVAC work,

Amy W.
Dec 2020
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Cody was great! He answered all of the questions I had. Also got back to me within several hours with my quote.

Darren N.
Aug 2020
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Excellent company for furnace/air conditioning job. Very professional, they came in lower than other companies and the cost was right at the bid.

Gloria B.
Apr 2020
4.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Good price. Serviceman polite. I wasn't notified prior to installation that there would be a difference in the size fitting of the air conditioner and newly installed furnace where they would need to tape units to fit properly.
Response from

"Hi Gloria, we appreciate your review, wanted to state that we didn't change the air conditioner or the size when we installed your new furnace. With the new furnaces being smaller then the older furnaces we typically need to make a transition piece to make up the difference. We use a company to make a custom transition to fit the needs and per code have to tape the joints which eliminate air loss. We generally discuss this at the estimate and have it in the estimate under "sheet metal alterations". I apologize if this was missed. Thank you again and please call us if you have and questions or needs."


Sherry T.
Apr 2020
5.0
Yes, I recommend this pro
Crain installed my new furnace April 2019, very professional. Today they came back and checked my duct work and replaced my filter. I will always call CRAIN.

LISA L.
Mar 2020
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
$220,000
Work was explained in detail and scheduled quickly. I would recommend.

Jocelyn J.
Mar 2020
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
$260,000
Working with Crain Heating and Cooling was a great experience. My furnace stopped working and I got a quote from a different company that seemed high. I had Crain provide me a quote for a new furnace and it significantly under the first quote. The sales rep lent me two space heaters to run over the weekend to ensure my pipes did not freeze. Later that day the front office called to confirm the appointment and the asked if I had a place to stay that was warm, I really appreciated the concern. When the crew came to install the furnace they were very professional and explained exactly what they would do. They even ran the new wire for my new thermostat. At the end of the appointment they cleaned up and the furnace space was cleaner after they left than before they started. I would highly recommend this company to anyone looking to get a new furnace.

Catherine W.
Mar 2020
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
Everyone was very friendly and answered all my questions. They were on time and cleaned up after themselves before leaving. There were no hidden costs and their quote was very reasonable. I would definitely recommend Crain s.

John S.
Mar 2020
4.5
Gas Heating and Furnace Service
Yes, I recommend this pro
Good people to work with.

Charissa U.
Feb 2020
5.0
Yes, I recommend this pro

Charissa U.
Feb 2020
5.0
Yes, I recommend this pro

Bud M.
Feb 2020
5.0
Yes, I recommend this pro
Very knowledgeable. Answered all of our questions. Patience, pleasant.

Bud M.
Feb 2020
5.0
Yes, I recommend this pro
Very knowledgeable. Answered all of our questions. Patience, pleasant.

Kenneth E.
Dec 2019
5.0
Yes, I recommend this pro
Showed up on time, very polite would use again

Martin S.
Dec 2019
5.0
Gas Heating and Furnace Service
Yes, I recommend this pro
$840,000
Professional & knowledgeable employees
...
Showing 1-25 of 372

Licensing

Licensed*

Trade License Number

7108387

Trade License Locale

MI

Trade License Expiration

08/31/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Crain Heating and Cooling, LLC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Crain Heating and Cooling, LLC accepts the following forms of payment: CreditCard
Yes, Crain Heating and Cooling, LLC offers free project estimates.
No, Crain Heating and Cooling, LLC does not offer eco-friendly accreditations.
No, Crain Heating and Cooling, LLC does not offer a senior discount.
No, Crain Heating and Cooling, LLC does not offer emergency services.
Yes, Crain Heating and Cooling, LLC offers warranties.

Contact Information

37493 Schoolcraft Road, Livonia, MI 48150

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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