Clear Water Michigan

I have a great friend that recommended Clear Water as I was trying to fix my pool in 2018. This friend also worked for Art Grace and Clear Water. In paid $17,000 to replace all my pool equipment and pool liner in 2018. Once it was completed, I had a leak and was repaired by Clear Water. At the end of the summer, it was leading again. Was told to wait till spring we can repair and open it. We did and they charged me again for the leak repair. Again, the pool was leading and they tried to fix it and again charged me for it. Last year 2020, we closed the pool while not fixing the leak. I questioned these charged to Art and was told it’s not their fault and will need to pay. My friend who now quite from there as he handled many issues/affairs like this. He told me that he is a RACIST person and he now refused to work for him any longer. I paid Clear Water over $17,000 originally and then around $3,000 trying to fix the leak that was never fixed. This year (2021 summer) I am working with another pool company to find and fix the leak and open my pool. STAY away from Art Grace and Clear Water as they both the person and company will not live up to any good expectations and are RACIST if you are not white.

I was very pleased with them getting back to me in a timely fashion, the work, & information they gave me to get my pool back in shape and up & running by next summer 😃

I felt like he over charged me. It was supposed to be a permanent fix and I am waiting to confirm on it.

It was a long time and I do not remember the charge. I had a discrepancy with them. I had to call them right back, I do not recall if they misquoted me but something was not right.

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I wasn't really happy with their service. They had to come back because it was leaking. I think they were high. The first time they didn't show up. They said they have a problem and they couldn't get there. I don't think the guy was very good at doing the stuff. I had one which was dripping and it filled up the bucket. Later, we had water on the flooring.

The job and work started well enough. However, once the work tapered down to not needing an entire crew, then progress slowed. Admittedly, since I was building the house myself, there were long periods where they were waiting for me to complete a certain aspect of the job. However, the project has been going on for over a year now, and I am still waiting for the furnace installation to be completed. Plumbing vents needed repair by a roofer to stop the leaks. Only an average plumbing install. Repeated calls don't get answers, only more delays. Possibly only a day or two's worth of work left, that I have been trying to get completed for the past several months.

They did not try to oversell me on anything as opposed to some of the other places from which I got estimates. Everything went as promised and expected. They arrived on time. Finished the next day. When they were done everything was cleaned up and the only way you could tell they had been there was the new furnace/AC system. I want to have some bathroom work done this year and based on my furnace/AC experience, Clearwater was the first place I called.