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Approved Pro
Approved Pro

Chimney Cricket

Chimney or Fireplace - Clean and Inspect, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,

About us

Our fast and quality work, extensive experience, and many satisfied customers all attest to the fact that Chimney Cricket in Detroit, MI is the best chimney service company for homeowners and commercial businesses alike. Please contact us to enlist a Chimney Cricket expert to complete your fireplace, masonry or chimney work today.Chimney Cricket is a proud to support a team of CSIA certified chimney professionals. Our specialist are trained to perform a variety of services including chimney relining, tuckpointing, the installation of fireplace mantels, fireplace damper repairs, ventless fireplace installation, and much more.

Business highlights

32 years of experience

Amenities

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.8160 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
11%
3
6%
2
8%
1
18%
Showing 1-25 of 160 reviews
Michael L.
May 2025
5.0
Yes, I recommend this pro
More than satisfied with the quality of Chimney Cricket's work. Scheduling and clean-up were perfect.

Jason C.
Oct 2024
5.0
Yes, I recommend this pro
$400
Great job, thanks

James U.
Sep 2023
5.0
Yes, I recommend this pro
Fantastic job. Knowledgeable and helpful. Had a couple other estimates. This company was the only one that actually went up onto the roof to inspect the chimney.

John D.
Apr 2020
1.0
$1,700
No shows across the board, and a bunch of poorly crafted excuses. Brain dead owner.

Dan W.
Aug 2019
5.0
Yes, I recommend this pro
Crew arrived at appointed time, finished on schedule, and clean-up was so complete, I could not tell they had been there.

Thomas F.
Jan 2019
5.0
Yes, I recommend this pro
$1,100
Very satisfied.

Jennifer H.
Dec 2018
1.0
$4,000
Beware of this company. We had an appointment for them to come out to give us an estimate for a new front porch. They never showed and didn’t call. Three days later the owner returned my husband’s call and apologized for the mistake. We got an estimate and he gave us 10% off because of the inconvenience. We financed through them and waited for our work date. My husband took off of work because we were told they needed someone home. At 11:30 the day of the install, when nobody had called or shown up my husband called and they said, sorry nobody can come today. They gave us another date 3 weeks later saying that it was no problem doing the work even though it was half way into November. That day came and we came home at lunch time to see the progress to find nobody here. When my husband called, they said that someone had been out to start the work and were then called to another job. We were told they would be back the next day. It was a lie. Nothing had been started and from that day on we couldn’t even get them to return our phone call. A month later, my husband had to cancel the financing because it was clear they were never going to provide the service they promised. DO NOT use this company. We have a cracked and falling apart porch that we’re stuck with now until spring when we can try to hire another company. We’re hoping that not getting it fixed will not cause more problems with leaks, etc.
Response from Chimney Cricket
"[Member Name Removed], we're very sorry for your recent experience. Our company has delayed the all masonry exterior projects until the spring. Our team has been in communication with your husband on your project. It's unfortunate that we couldn't complete the job at your home the days we were there but again this was simply do to the weather. Sorry for any inconvenience this may have caused."

Ranata T.
Dec 2018
1.0
$199
Waited 2 weeks to get an appointment. The guy came in and looked up the chimney told me I had a crack in the fireplace and I needed to pay $3000-$4000 to get it repaired or buy a vent free unit they MIRACULOUSLY had “in the van for $1500 (how convenient). He told me I had to pay $200 for this... no cleaning... just looked up there and said oh I can’t do it you owe us $200 and it cannot be applied to the repair unless you give us $550 today! What a scam... DO NOT USE THIS COMPANY, hire a company that will come out and give you a quote. Not a company that will charge you for doing ABSOLUTELY NOTHING. I’m disgusted.

Marcia P.
Dec 2018
5.0
Yes, I recommend this pro
$200
I was impressed with the professionalism and courtesy. They arrived right on time and provided clear and helpful information on options. Would definitely use again.

Patrick B.
Dec 2018
5.0
Yes, I recommend this pro
$4,000
The install went well, they did a real nice job, cleaned up good too. My only complaint was it took about two months from the time I paid the deposit,until they did the installation. I am assuming it was because of the steel tariffs and they can't get the product as quick.

Sue B.
Aug 2018
5.0
Yes, I recommend this pro
$139
Everything went well. Great job cleaning and cleaning up. Showed us pictures of what was found in the inspection.

Amy R.
Dec 2017
5.0
Yes, I recommend this pro
$120
They did an excellent job! They (Shadrick & Sam) were very knowledgeable, friendly, and prompt! Cleaning fireplaces is very messy work, but they protected our new carpet nicely with drop cloths. And they did a great job cleaning up after their work was complete. We will need some repairs as a result of the inspection, but Shadrick was very informative and explained why the repairs needed to be made and how the repairs would be made when we schedule the work.

Nancy O.
Sep 2017
5.0
Yes, I recommend this pro
$1,900
.

Cynthia D.
Mar 2017
5.0
Yes, I recommend this pro
$4,000
Very well, everything went smoothly and we are happy with the result. We also use Chimney Cricket for our annual chimney sweeping and they do a good job.

Bob B.
Jan 2017
5.0
Yes, I recommend this pro
$150
Great! Knew what they were doing. Had to rebuild part of the equipment.

Diane B.
Dec 2016
5.0
Yes, I recommend this pro
They were good! They did what we asked and did a good job.

Eumiller C.
Aug 2016
4.0
Yes, I recommend this pro
$500
They did the job, but it wasn't to my satisfaction. It was really hard to reach them by phone to correct the issue, but once I withheld the check, they came right away and did a really good job! I was pretty satisfied, and the price was fair.

Alan N.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Andrew B.
May 2016
5.0
Yes, I recommend this pro
$329
Excellent experience and I would recommend them. A plumber told me that my chimney was probably blocked so I called Chimney Cricket to come out. They were excellent to deal with on the telephone and came out the next morning on time. The owner cleaned out the chimney and showed me all of the leaves that had fallen down, partially blocking my hot water heater vent. He cleaned everything out and suggested that we install a chimney cap. Our home inspector had also suggested a cap. He immediately installed the cap and mesh around it - done and cleaned up within an hour. Very professional. I would recommend them again and already gave their business card to my next door neighbor.

Kathryn S.
Apr 2016
5.0
Yes, I recommend this pro
$6,200
It took forever to finally get on the schedule to have the work done once we contracted with them and got the parts ordered. There was also a little confusion over the gas burner that we could have with the log set we had ordered.  I think we started the process in early November and were told we would have it done in the first couple weeks of December.  We kept being told that there were others on the schedule ahead of us that needed to be completed.  We finally got it scheduled and were told it would be a 2-3 day job. I believe the installation took place the week of January 15.  It ended up being the full week, but the workers were very diligent, hard working, and cleaned up after themselves very completely.  They even braved some extreme weather conditions to get up on the roof and install the chimney liner.  We were very happy with the finished product and would have been more irritated with the delays in getting scheduled if we were actually occupying the house at the time.  We moved in a couple weeks after the job was completed and have really enjoyed our new fireplace!

Kitt M.
Mar 2016
5.0
Yes, I recommend this pro
.

Kathleen F.
Mar 2016
3.0
$199

The service was supposed to include cleaning of insert doors and this was not done.  I also felt like he was trying to scare me into having them install a steel flu liner.





Andrew S.
Mar 2016
4.0
Yes, I recommend this pro
$199
It went well.  No complaints on the chimney cleaning.

Karen K.
Mar 2016
5.0
Yes, I recommend this pro
.

Karen K.
Mar 2016
5.0
Yes, I recommend this pro
unknown
...
Showing 1-25 of 160

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Chimney Cricket is currently rated 3.8 overall out of 5.

Chimney Cricket accepts the following forms of payment: CreditCard

No, Chimney Cricket does not offer free project estimates.

No, Chimney Cricket does not offer eco-friendly accreditations.

No, Chimney Cricket does not offer a senior discount.

No, Chimney Cricket does not offer emergency services.

Yes, Chimney Cricket offers warranties.