D & R CHIMNEY SWEEP
About us
D&R Chimney Sweep is a full service chimney company we clean fireplaces and woodstoves, do repairs and instalations of woodstove. Also chimney caps and water protection of chimneys.
Business highlights
46 years of experience
Services we offer
Chimney repairs, brick mortar work, chimney caps, fireplaces, inserts, inspections, repairs & stainless steel inserts., water repair, woodstoves
Amenities
Free Estimates
Yes
Reviews
4.48 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 13% | ||
| 0% | ||
| 0% | ||
| 13% |
Showing 1-8 of 8 reviews
Andrea P.
Nov 2015
Brian came out exactly when he said he would be at my home. He was very helpful with explaining what he was doing, what he would be looking for and very efficient in his work. He also gave us ideas to what we need to do during the winter with the fireplace and gave us a fair estimate for work to be done in the spring.
Anne D.
Jun 2014
unknown
Christine S.
Nov 2013
Excellent service. Extremely communicative; very professional and friendly.
John F.
Oct 2013
punctual, clean but changed the price once the work was completed. Added pulling insert cost after work completed. How would he clean the fireplace without pulling the insert.
Response from D & R CHIMNEY SWEEP
"I did not change the price it is 159 dollars for a chimney cleaning, to pull an insert it can depend on what is involved this was explained before any work is done. The inserts are very heavy. Also it was explained that his insert was not up to code, it should have a stainless liner connected to it. I tried to help him out but that obviously was not go enough. Sorry for that."
STEVE G.
Nov 2012
They were on my property for just over an hour. Most of that was cleaning the chimney for the agreed $165. The last 20 min were attaching a new cap instead of returning the existing cap. The new cap was put on backwards.
Response from D & R CHIMNEY SWEEP
"LOL, (deleted member name) called me back in November and I explained to him that I did not install gas units. He explained that no one would go up on his very high and steep roof. I told him that I would try and help out. After cleaning his fireplace for $159, the normal rate, I explained the charge for two men was $265. The job was dangerous for dropping a liner down his chimney, also cutting an old chimney cap off. I marked the pipes the way (deleted member name) wanted for future installation by someone else. Two days later his wife called me and said that I installed the pipe wrong, but he was out of town. I told her that was the way (deleted member name) wanted it. Well, she became rude, so I told her to have (deleted member name) call me, but he never did. That is how I left it. Look at the other reviews, 23 years of business. Thank you"
Cynthia S.
Feb 2012
When I first called to set up and appointment, I had to leave a message. Within an hour of that first phone call, he called back and set up an appointment for the following week and gave me a clear understanding of the cost - $75.00 for just an inspection and $139.00 for a full cleaning.
Our appointment was set for 11 in the morning. He called about 45 minutes before to see if it would be o.k. to show up a little bit early, which was great. He showed up when he said he would, laid down drop clothes from the front door to the fireplace just to walk on, brought in all of his equipment - which wasn't much. He explained everything he did, he showed us how to us the fireplace most efficiently, and how to clean the dirt that had acquired around the stone surround.
As he worked, we chatted about several different topics and got onto the subject of our chain saw that was brand new but was not working. He told us to show it to him so he could take a crack at it, since he's very familiar with chain saws and this was our first experience. He tried it a couple of times and pointed out several problems with it that led him to believe it was reconditioned, not new. He told us we should take it to one of the hardware shops he's used over the years that deals with chain saws and that they'd fix it or replace it at no charge. So, not only did we get our chimney swept, but also great advice for our chainsaw.
At the end, he gave us a bill, told us that we probably wouldn't need to have our chimney cleaned again for another three years, had us address a coupon postcard that he'll send us when it comes time for another cleaning, and left us very happy. Not a single speck of soot or dust was left behind. We will definitely be using him again.
Our appointment was set for 11 in the morning. He called about 45 minutes before to see if it would be o.k. to show up a little bit early, which was great. He showed up when he said he would, laid down drop clothes from the front door to the fireplace just to walk on, brought in all of his equipment - which wasn't much. He explained everything he did, he showed us how to us the fireplace most efficiently, and how to clean the dirt that had acquired around the stone surround.
As he worked, we chatted about several different topics and got onto the subject of our chain saw that was brand new but was not working. He told us to show it to him so he could take a crack at it, since he's very familiar with chain saws and this was our first experience. He tried it a couple of times and pointed out several problems with it that led him to believe it was reconditioned, not new. He told us we should take it to one of the hardware shops he's used over the years that deals with chain saws and that they'd fix it or replace it at no charge. So, not only did we get our chimney swept, but also great advice for our chainsaw.
At the end, he gave us a bill, told us that we probably wouldn't need to have our chimney cleaned again for another three years, had us address a coupon postcard that he'll send us when it comes time for another cleaning, and left us very happy. Not a single speck of soot or dust was left behind. We will definitely be using him again.
JEFF V.
Oct 2011
Very well.
Cindy D.
Feb 2009
He cleaned up afterwords, provided a point to point inspection/safety check list, and he left.
Licensing
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FAQ
D & R CHIMNEY SWEEP is currently rated 4.4 overall out of 5.
Yes, D & R CHIMNEY SWEEP offers free project estimates.
No, D & R CHIMNEY SWEEP does not offer eco-friendly accreditations.
No, D & R CHIMNEY SWEEP does not offer a senior discount.
No, D & R CHIMNEY SWEEP does not offer emergency services.
No, D & R CHIMNEY SWEEP does not offer warranties.