Chucks Roofing & Gutters
About us
Chuck's Roofing Company in Lincoln Park, Michigan, is a licensed roofing contractor offering one-day roofing services to residents in the Lincoln Park area. For more than 50 years, we've provided high quality roof replacement and repair, siding replacements, and gutter installations to the Greater Metropolitan Detroit, Michigan, area. Your roof, siding, and gutters are among the most important parts of your home, protecting the interior from the elements. Water and other hazards can cause your home's structure to weaken, even rot, destroying floors and walls alike. When it comes time replace any of these, you want a trust-worthy, respected, and experienced residential roof contractor. For more than half a century, we have been providing quality roofing, finishing the job in one day for average-sized roofs. Contact us today for your free estimate and see the difference in Chuck's Roofing Company. Additional Phone Number: (866) 573-1675
Business highlights
Services we offer
& Gutters, Residential Roofing, Siding
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 11% | ||
| 22% |
"Thank you for your review."
"We are sorry to hear that you were unsatisfied with your service. Please let us know how we may make improvements."
While working on my roof, the workers left some material on the next-door neighbor's lawn. It wasn't moved quickly enough so my neighbors called the roofing company to complain, and the workers immediately corrected the situation. They were nice enough to go around their house during clean-up to make sure that nothing was left, and my neighbors were grateful. Again, no problems.
A short while after they work was complete and the workers left, the owner (who had conducted the estimate) arrived to meet with me and make sure everything was to my satisfaction, but it never got that far. On the way up to my house, my neighbor met him and was going to thank him for responding to his complaint, but the roofing company owner misunderstood. He listened to my neighbor start off by saying "Your workers left some stuff on our lawn", but before he could finish by thanking him for rectifying the situation, the owner cut him off and started lecturing him, which quickly escalated into swearing, shouting, and threats that I could hear from inside the house. The owner left before even getting to my front door.
Some time later in the day, the owner came back to try again. It might have been that he was in a bad mood but he was very short about a concern that I had with a portion of the roofing. As it turned out, there was nothing wrong with the roof, but he was so dismissive and curt I feared at the time that talking more about it would devolve the situation into more arguing.
As he left, the worst happened when he got into a second argument with my neighbor! If I remembered correctly, I think my neighbor did say something first, but the roofing owner quickly escalated it to the point where they were threatening to fight. When I told them to stop they carried the shoving match into the street, people were gathering, and I had to call the police in order to get the roofing owner to leave.
As I said, the actual physical work was adequate, and now two years later, the roof is not leaking. But for a $3000, I was absolutely shocked that the owner would exhibit such unprofessionalism, even if he didn't start some of it.
"We are sorry to hear that you were unsatisfied with your service. Please let us know how we can make improvement."
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"We are very sorry about your situation. Please let us know how we can make improvements in order to handle this better in the future."
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Licensing
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