Aladdin's Cleaning & Restoration
About us
We are a family owned, Lapeer County business specializing in carpet, upholstery and area rug cleaning, as well as water, fire, bio-hazard, trauma scene and mold remediation
Business highlights
Services we offer
Carpet, as well as water, bio-hazard, fire, trauma scene and mold remediation, upholstery and area rug cleaning
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 91% | ||
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We were a victim of the loss of power in Southeastern Michigan on December 22. Our sump pump back up system worked until the battery ran down and then water began to back up from everywhere on Dec 23. I called Aladdin from Angie's List. They would not come out on Christmas Day. We went and bought a generator to keep the sump pump going. Aladdin came in on Dec 26th about 2:30 PM. They were here until a little after 7:00 PM. They moved furniture away from the wall, Said it could not be saved, so removed 30 yards of 5 year old Berber carpeting and pad and removed it from the premises. They then sprayed a biochemical for bacteria in the basement...this bacteria treatment alone costs $750. Because they came so late, we were charged overtime hours. Aladdin brought in 8 huge fans at a rental cost of $96 an hour for the next 3 days and nights....also another machine as an industrial dehumidifier at an additional cost. This was all plugged into my electricity, at my expense, of course. Aladdin also drilled holes in the base of the walls, after tearing the baseboard off to hasten drying. Not all the floor or carpet was wet.
.I am glad to have a dry basement. But, I will never hire this company again....not will any member of my family or friends. The charges were way out of line. This is taking advantage of people who have had a huge trama happen. I have since found other companies who do this sort of work. I am now left with holes to get patched and walls to paint....to say nothing about replacing something on the floor....and $4500 poorer. As a Senior Citizen, I found Aladdin the most expensive company for return of service....never again.
Licensing
State Contractor License Requirements
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