ACTION FENCE CO

BUYER BEWARE! Action Fence sells and installs Elite fence product. The actual product is of high quality. Company, however, is low quality and will take your full payment and never show up for warranty work or repairs. Here's the story: Installers failed to install gate properly - installed it to open out when it hit a branch within 1 ft of opening out (was supposed to open in) and had to rehang gate. Left lots of drill holes in posts that had to be filled. Screws holding on gate hinges continually broke bc they were not heavy duty. Called action fence. Did not respond to calls or warranty issues. Had to fix myself after paying he company over $3,800. Action Fence also installed one hinge backwards, which caused gate to hang unevenly. Called company for repair. No response. Spoke to owner, Terry, on phone Bree times and he told me he would fix the problem. Terry just blew me off and never showed up for repair appointments. Reported Action Femce to Better Business Bureau to rectify the situation. Action Fence never responded to BBB. Had to hire a second company to come fix hinge, which was installed backwards and caused a 1 1/4" gap between gate and pole instead of the correct 3/4" gap (when hinge was reversed and installed correctly). It's too bad when companies like Action Femce and Terry, the comaony's owner, take people's money and don't follow through or stand behind their work. Action Femce and Terry will quickly take your deposit and improperly install your gate/fence. Terry and Action Femce, however, will never show up again to fix any problems or warranty issues once they have been fully paid. Shame on you Terry and Action Fence!

Did it while my wife and I was at work. No problems.