The windows were not installed to the Michigan building code regulations. The building inspector came out and verified it. Jason from Turn Key wouldn’t correct the problem. I’m just glad this is the only work they performed. Another thing to remember if you hire this company, Jason doesn’t have a building license but acts like he knows about building. If you are looking for a great siding and window company I recommend Chapman Siding.
Description of Work: Replacement windows
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Geoffre T.
09/2020
1.0
roofing
+ -1 more
I had Jermy, sales rep from turn key, out to my house to look at several issues I was having and we agreed the room is where we should start. After signing a contract with them and paying half up front, I was informed they could not in fact get the items listed on the contract. Now months later and several not enjoyable phone calls later, Jason the owner can not be bothered to put the correct name on a check so that I can get my house worked on and things are getting worse. DO NOT HIRE
Description of Work: Roof Redecking
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,300
Gary K.
09/2015
5.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$27,000
rick P.
07/2014
4.0
remodeling
+ -1 more
Nothing
Description of Work: estimate
Rating Category
Rating out of 5
Yes, I recommend this pro
$1
Carol F.
06/2014
1.0
roofing
+ -1 more
unknown
Description of Work: I sent you an email concerning this business and their total lack professionalism a short time ago but want to make sure to follow up on the proper form. Jason, the principal owner in this business, has failed to follow up on any of his commitments concerning a major construction job for us. He came out to give us an estimate but then failed to put it in writing until we called him at least 5 times after a month had gone by. His bid was $8,000 lower than the next nearest contractor so we arranged another meeting after much hassle and Jason assured that he could do it that cheaply due to lower overhead, cheaper labor etc. After meeting with him again he agreed to provide a detailed estimate and a start date in the middle of June. We have never heard from him again!! We had to start the whole process over again with the other contractor, thanks to the misrepresentation of Jason Hosey and Turnkey Home Improvement . |
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Mike H.
11/2013
5.0
roofing
+ -1 more
Crew showed up 8am. had the roof done in 2 days. Shingles are straight. Soffit was more of a job then they realized. We also had a carpenter ant nest they dealt with. They did an excellent job replacing the soffit. They did an excellent job of replacing the shingles. I was going on vacation for 2 weeks so they moved my job up in the rotation to get it done before I left.
Description of Work: Complete tear off of 2 layer shingles, replacement of rotted soffit, Replacement of rotted roof boards.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Patricia M.
11/2013
4.0
roofing
+ -1 more
I told him I was retired and could not afford a full roof job. He wanted me to sign a contract for $9000 for a full roof replacement and promised me the payment would be $100 month. I know that that would not even cover the interest. He was most unhappy when I turned it down.
Description of Work: Gave an estimate. Angie's insisted on a date they came out and I don't remember it, so I just put down Oct 1st..
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Marylou M.
10/2013
5.0
roofing
+ -1 more
The service has not been done yet but the man who came out has been very very helpful. He seemed quite competent and he gave us a good quote. He seemed to know what he was doing. He had a really good price. The experience has been very favorable and excellent overall.
Description of Work: We got an estimate from Turn Key Home Improvement last weekend for putting in a new roof for us.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marge J.
08/2013
4.0
siding
+ -1 more
.the persons who provided the service were great (installers). However, the process took too long.
Description of Work: Installed kitchen cabinets,door handles,sink and faucet and hot water dispenser.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
susan F.
06/2013
5.0
remodeling, siding
+ 0 more
We were completely delighted with every aspect of this business. They were prompt, professional, and performed their jobs with attention to detail and great skill. They get an A+ and come 100% recommended!
Description of Work: resided our residence and barn
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Diane & Richard S.
07/2012
5.0
remodeling, roofing, siding
+ 1 more
We had a very positive experience with all representatives of the company (salesman/bid-writer, company owners, receptionist, roofers and masons). We initially had thought that all of our cedar shake siding would need to be replaced. They suggested alternatives that saved us a substantial sum for labor and materials. All employees treated our property with care during construction. They showed up when promised, worked diligently and cleaned the premises at the end of each day worked. They were open to our comments and constantly were seeking our concurrence during the stages of the construction. A delay occurred due to a a delay in the delivery of materials. When Turn Key became aware of the delay they promptly notified us and worked with our schedule to complete the project. We are highly satisfied with the quality and appearance with every aspect of the completed project. As previously stated, they proposed an alternative that will extend the life of our cedar shake siding that enhances and gives our home a unique appearance. The replacement stone further adds to that look. We had given thought to a steel roof. however, the asphalt roofing system that they utilize is first class, is attractive and built to last. Turn Key took care to adjust to the hot weather to ensure the quality of their roofing job.I highly recommend them.
Description of Work: Replaced the roof on our home and attached garage. Improved the venting on shed. Replaced cedar shake siding on a portion of the home and replaced it with "dry stack" stone. Utilized sound cedar shakes to replace worn cedar shakes on other areas of the house.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
General Remodeling,
Windows,
Kitchen and Bath Remodeling,
Insulation,
Gutters,
Garage Doors
FAQ
Turn Key Home Improvement is currently rated 3.7 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Turn Key Home Improvement accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Turn Key Home Improvement offers free project estimates.
Yes, Turn Key Home Improvement offers eco-friendly accreditations.
No, Turn Key Home Improvement does not offer a senior discount.
Yes, Turn Key Home Improvement offers emergency services.
Yes, Turn Key Home Improvement offers warranties.
Turn Key Home Improvement offers the following services: Roofing, siding, windows, gutter repair & replacement, garage doors, Insulation for attics, remodeling - kitchen & bathroom.