Trust Plumbing LLC

4.9

(75) Verified Reviews

Founded 2006 • With Angi since October 2008

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

Bonded
Insured
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Hours

Sunday
5:00 AM - 5:00 PM
Monday
5:00 AM - 8:00 PM
Tuesday
5:00 AM - 8:00 PM
Wednesday
5:00 AM - 8:00 PM
Thursday
5:00 AM - 8:00 PM
Friday
5:00 AM - 8:00 PM
Saturday
5:00 AM - 5:00 PM

Company Contact

5721 Valencia Blvd

Lansing, MI 48911

Description

Trust Plumbing exists to serve the greater Lansing area with reliable service and repair of household plumbing and light commercial. We strive to be a business that you can trust to provide the ideal solution to your plumbing problems. Our goal is to save our customers money when it is prudent. Call us today to discover why we're the area's most prestigious....

Verified Reviews

4.9

(75) Verified Reviews

Ratings Distribution

5

67

4

2

3

0

2

2

1

4

Rating Details

Price

4.8

Professionalism

4.9

Punctuality

4.9

Quality

4.9

Responsiveness

4.9
Read reviews by category
plumbers (73)drain cleaning (17)water heaters (8)sewer cleaning (3)small appliance repair (1)
Showing 1-10 of 75 reviews
5.0

07/13/2020

Perfect and quick and professional. Was hired by my HOA to fix outdoor faucet, which he did with ease. Highly recommend to anyone wanting a trust-worthy plumber.

DESCRIPTION OF WORK
Replace outdoor faucet

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/13/2020

5.0

01/07/2020

Fast and efficient. He explained the issue and process before beginning, which I appreciated. We have used Trust Plumbing before and we will continue to use them for our plumbing needs because he continues to provide excellent service.

DESCRIPTION OF WORK
Garbage disposal replacement

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/07/2020

4.0

01/02/2020

Work was done well and very quickly after I commissioned Joe. Talking with him was not super pleasant because he often assumed things and started on long explanations based on those assumptions, and he threw away my old handles without asking me. But, this was a rental unit and we weren't there to supervise directly. Otherwise, the work is high quality and we are not concerned with it breaking aga...

DESCRIPTION OF WORK
Tub faucet stems and handles replaced

CATEGORY plumbing

COST $250

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/02/2020

SERVICE PROVIDER RESPONSE

Thank you for your review! If I may though, I need to address two points: First, my assumptions are actually an attempt to anticipate the job requirements. Also, to prepare you, the customer for the possibility the job could “grow”. BTW, thank you for the pics. Secondly, the “universal” handles that were there are not material I would ever use, or recommend. The hot one had a stem broken off insid...
1.0

10/31/2019

Called, left a msg. I waited 1 week for a return call. Noone returned my call.

DESCRIPTION OF WORK
Faucet replacement

CATEGORY plumbing

WORK COMPLETED ON 10/25/2019

SERVICE PROVIDER RESPONSE

I really am very sorry to have failed to respond to your call. It is not uncommon for me to receive 6-8 voicemails in a few hours, and although I often may not have time to do the work the calls represent, I always want to return the call. It is, in my eyes, common courtesy. I sincerely apologize for my failure. While I do not mean to excuse my failure, I will say I sometimes get overwhelmed... I ...
1.0

11/04/2018

Called on Saturday morning and left message, never received a reply.

DESCRIPTION OF WORK
Needed drain cleaned

CATEGORY plumbing,drain cleaning

WORK COMPLETED ON 11/04/2018

SERVICE PROVIDER RESPONSE

I really am very sorry to have failed to respond to your call. It is not uncommon for me to receive 6-8 voicemails in a few hours, and although I often may not have time to do the work the calls represent, I always want to return the call. It is, in my eyes, common courtesy. I sincerely apologize for my failure. While I do not mean to excuse my failure, I will say I sometimes get overwhelmed... I ...
5.0

06/13/2018

An additional Meter needed installing for my irrigation sustem

DESCRIPTION OF WORK
Meter Installed

CATEGORY plumbing

COST $500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/13/2018

5.0

06/04/2018

Joe showed up as scheduled and cleared the line

DESCRIPTION OF WORK
Rodded out main sewer line

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/09/2017

5.0

03/12/2018

Called Joe, He called back promptly. I told him the problem water heater not working. He came out right away. Got that working. Had him look at drippy faucet. He explained that as old as it was there is the chance it will break and have to replace it. He could have just forced it out and made more money off parts, But he took the time to work it apart and repair it. On the other faucet was too far...

DESCRIPTION OF WORK
Water Heater, Faucet Repair

CATEGORY plumbing,water heater repair

COST $520

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/12/2018

5.0

01/05/2018

Left Joe a voicemail at 10:20pm, he was at my home by 11:30pm and replaced the burst pipe.

DESCRIPTION OF WORK
Burst main water pipe

CATEGORY plumbing

COST $270

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/29/2017

5.0

08/30/2017

I called at 7:00 am and they were there by 7:45 am. All was done by 8:45 am. Kevin spent time explaining things and recommending maintenance actions.

DESCRIPTION OF WORK
Garbage disposal needed replacement .

CATEGORY plumbing

COST $425

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

Services Offered

Residential Services, Commercial Services, Drainage Systems, Drains, Electronic Leak Detection, Estimates, Installations,Repairs and Maintenance,Remodeling,Water Heater Installation and Repair,Water Line Installation and Repair,Water System Installation and Repair,Construction,Sewer Lines,Sump Pumps,Gas Systems

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, Discover, PayPal
Senior Discount
10%
Emergency Service
Yes
Warranties
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