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Trouble Shooters Technical Support

Founded 2005 • With Angi since July 2010

1.0

(1) Verified Reviews

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Description

Trouble Shooters Technical Support delivers proactive maintenance services through our flat-rate IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology. Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals. We become an extension of your business, and true Partner. Because our Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should....

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Verified Reviews

A few reviews for this pro…

1.0

10/03/2012

I took my non-functioning hard drive into Trouble Shooters on 10/1/12.  After a few hours I was told that the drive was completely non-recoverable; and, that a $1200-1500 recovery was necessary if I wanted data only.  Not true.  I took my hard drive over to Vertex computer in Frandor.  They got not only the data but EVERY program perfectly.  It has worked error-free for two days now.  I contacted ...

DESCRIPTION OF WORK
I took my non-functioning hard drive into Trouble Shooters on 10/1/12.  After a few hours I was told that the drive was completely non-recoverable; and, that a $1200-1500 recovery was necessary if I wanted data only.  Not true.  I took my hard drive over to Vertex computer in Frandor.  They got not only the data but EVERY program perfectly.  It has worked error-free for two days now.  I contacted Trouble shooter again to relate my experience and they seemed blown away.  The guy who answered the phone said, "...boy, we both worked on it too"  I did not ask for a refund whatsoever.  Beware this business.  Never again will use Trouble shooters.  They either do not have the correct training, experience or honesty to service computer troubles.

CATEGORY computer repair

Services Offered

Computer repair, e-mail solution, broadband, cabling, network security, share point solution, staffing & outsourcing, web, application and database development & web hosting.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
Yes
Warranties
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