SWAT Environmental Radon Gas Remediation Division

Installation was done on time, however months later it was obvious the sump pump was inoperative. I called a plumber, cost $75, who informed me that the SWAT installer Matt fouled the power cord to the pump around the float assembly making it inoperative. the plumber managed to dislodge the wire without dislodging the lexon seal on top of the sump. Further investigation revealed that a tennis ball and a ping pong ball are still afloat in the sump chamber. These both have the potential to render the float assemble inoperative again. The installer Matt failed to check and remove the floating objects before sealing the lexan cover. This means my basement is still vulnerable to flooding possible causing thousand of dollars of damage. Calls to the company to correct the matter and reimburse me for the plumber were unsuccessful