Precision Enterprises LLC, DBA Precision Roofing

Description of Work: New Roof as A leak had started above the dining room and roof was 20 years old.

Description of Work: Between 2008 - present: Remodeled a bathroom, repaired concrete porch, rebuilt steps, bathroom tiling, replaced door and frame and exterior siding.

Description of Work: Complete Roof Replacement

Description of Work: They came to look at my roof and gave me an estimate.

Description of Work: Precision LLC was hired to create three egress windows in our basement to create safe additional living space. We also contracted closing a door opening on the first floor. The work began 01/21/2013. During the saw cutting of the poured concrete wall on, the silica cement dust filled our home on three levels. |The basement level being the very hardest hit. Precision did not use any barrier system to prevent the dust from coming into our home. According to the contract they would. Two of the three windows the building inspector has deemed not code, unusable for safe escape. They must be replaced. Precision did not use a barrier/encasement to keep the cutting debris and dust from our home. Dust covered every horizontal and vertical surface of our home. The interior dwelling, all duct work and all contents. |Or family cleaned dust the first two days of construction, the third day of construction we taped and sealed the rooms. We also covered the contents of each room on the first and second level. At this point it was futile to do so in the basement level. Precision did not direct in this manner, they seemed unconcerned with the level of dust that covered our home. This was an effort to avoid the cement dust storm we'd faced the two days prior. It was not completely successful. Cement silica dust is not easily removed. Our homeowners insurance covered the cost clean the cement silica dust that covered every surface of the DWELLING alone. It did not cover the CONTENTS of the dwelling that cement silica dust covered and left unusable. | Our homeowners insurance advised us it was the responsibility of Precision LLC's insurance to cover the damage to the contents. Auto Owners declined to cover the damage done by their insured Precision LLC. The agent that inspected the damage determined Precision was in error, at fault and responsible for the clean-up. Precision offered to clean the basement. We were directed to have our air ducts floors walls and each and every item in our home cleaned professionally. This is not in the scope of work that Precision LLC does. Silica dust damage is equal to soot or smoke damage. Labor and materials were estimated at more than $15,000.00 based on the size of the dwelling and its contents. We're required to pay a $1000.00 deductible for the damage done by Precision LLC to remove the cement silica dust from the dwelling. We're required to remove the entire contents of our home, and rent a storage container/unit until the cleaning process is complete as not to cross contaminate within the dwelling. We are unable to live in our home during the restoration process. The contract stated they would use a barrier system to keep dust from entering our dwelling. There was no barrier system on any kind on the three window openings that were saw cut. Saw cutting poured concrete generates a considerable amount of cement silica dust. Precision LLC caused a gas leak emergency due to one of Precision's crew members breaking/cutting the gas line to our home during the egress window construction. We evacuated the home immediately with three minor children present. Precision added additional charges to the final invoice for a header and cans great stuff space filler plus labor, approximately 100.00. Precision did not remove the charges for unused materials approximately $300.00. We were charged for items not used in our remodel on the final invoice. |The door opening that was closed by Precision LLC has caused a leak in our walls that flows inside and on the outside of our fireplace, hearth and flooring every time we have heavy rains. We've contacted several contractors. The consensus has been to correct the error the enclosure must be demolished and completely redone. The water issue may be due to the aluminum siding that was not reinstalled properly after the door was enclosed. We've kept a container in the fireplace in case of rain. |We've been in contact with Jeff Nunham of Precision LLC. He has offered to replace the windows (this would be the third set of windows installed, the first set was incorrect). We have declined this offer. He has offered to return and clean our basement, Precision LLC is not qualified to repair cement silica dust damage. We have declined this offer as well. Jeff Nunham has not addressed the door enclosure. We have a 16,000.00 cleaning/restoration cost for work that was incomplete, incorrect, and the most disturbing has left our home unsafe. We are unable to complete the remodel/renovation to our basement. We are yet cleaning cement dust from the contents of our basement. We've removed and discarded several items because the level of cement dust has rendered them unusable. Precision LLC's insurance nor has Jeff Nunham covered any of our loss. We were issued a claim minus the $1000.00 deductible from our homeowners insurance. We checked the contractor for insurance and license. How would we know the contractor would not be covered for damage caused to our property? What is the purpose of the insurance? Precision LLC is absolutely liable for the damage caused and absolutely responsible for installing windows that were not egressed code which we contracted for. Adding insult to injury, Precision has not informed us the windows were not egressed. The building inspector told us. Precision informed us only of the balance due on reworked invoice. They placed our entire family's safety, health and welfare in jeopardy. The final invoice was reworked to hide the quantities used and not used. We were billed as though they had been used. We will not allow Precision LLC to complete or correct any work in our home again. We found them to be less than competent, less than ethical and less than honest. At this time, we will add a rider to our home owner's policy to cover contractor error, incompetence, or any issues that appear after job is completed. We will hire a contractor vetted by Angie's List without any negative or unresolved issues. Precision LLC dba Precision Roofing will not complete this job or any other at our home. This is ironic because we are looking to hire a roofing contractor. |This experience has been draining for our entire family. On so many levels our lives have been on hold. Unable to move forward, we don't have the additional costs to remove the silica cement dust damage caused by Precision. We would like to resolve this matter and have our home back. We would like to rectify this situation with Precision LLC. We hope that Angie's List will be able to help in this matter. We have photos of the job during and after construction. We can provide copies of all correspondence to and from Precision LLLC and the Auto Owners Insurance. We did not want to give and adverse review. We would like to resolve the matter. We have notified Jeff Nunham that we were asked to make provide review. We received no response. Angie's List if you are able to resolve this, we will be most grateful. | | | UPDATE: 01/27/15 The following is my response to Jeff Nunham /Precision LLC My response follows the highlighted statements made by Jeff Nunham /Precision LLCHi BELITA MOORE, This is copy of the our response to the customer via Angies List messenger system. We did install 3 egress windows, had them inspected and they passed.The Building Inspection has been done. We have a copy of the report. The windows installation do not “egress” which contradicts the Agreement. We now have issues of breach of contract, misrepresentation, and failure to perform in a workmanlike manner. There are many roads to resolving these issues to include the State of Michigan Regulatory bureau.I was not aware that the 2 we changed out were not egress. If I was willing to change 2 windows out because they didn't open in what I believed was the best direction for you wouldn't I be equally concerned about them being egress had I known... A competent and experienced contractor should be aware of the product he is installing Even by the slightest stretch of the imagination this account was true, Precision LLC/ Jeff Nunham as a competent, even inexperienced contractor should make every effort prior to installing the windows. Inspecting checking to assure they were installing the correct windows. These windows are a safety exit. They should provide the safety the family was seeking for their home. Precision Enterprises is entirely responsible for the ordering and installation of the windows. . This is in no way the responsibility of window manufacturer in the first or second time the windows were ordered. I have spoken with the manufacturer and they are willing to correct their mistake. The mistake was not that of the manufacturers when the first set of windows were ordered. Two of the three windows installed by Jeff Nunham /Precision LLC were those listed on the FIRST/ INITIAL invoice from Jeff Nunham. Jeff Nunham /Precision LLC received exactly the windows ordered. Jeff Nunham, /Precision LLC ordered the wrong windows. The manufacturer fulfilled the order correctly. I have a copy of the invoice. There is no cause for us or anyone to believe ANY MANUFACTUERER WOULD SEND THE WRONG WINDOWS TWICE. I will need access to the windows to do this and you have declined access to both myself It lacks reason to continue doing business with Jeff Nunham/Precision LLC or allow ANY KIND OF WORK IN OR NEAR/AROUND OUR HOME. We are reasonably fearful, and unwilling to allow Precision LLC , Jeff Nunham or their affiliates to estimate a project to complete any form of construction in our home.and the manufacturer's representative.

Description of Work: They did a major roof repair to fix a seriouse leak that was destroying our home. This has been a very difficult leak to find and repair. We called a lot of roofing companies but no one could seem to find the source or offer a reasonable solution. Precision Roofing Services changed all that for us. They did an excellent job of locating the leak and do the repairs. We have an older home with older shingles. They did such a great job blending it all together that you can't even tell where they did the work. Money well spent!