Founded 2005 • With Angi since February 2011
Service Provider Response
This review is unfortunate. We did try several times to call the landlord and left messages for a call back regarding this. We did speak with the tenant several times but he was incoherent and belligerent on the phone with our office assistant. Over the course of a few days he called back several times and did not even remember speaking to us previously. We respectfully declined to service this situation. The tenant even called us back several days later and left a message apologizing for his behavior.Service Provider Response
Thank you for your feedback. Though it is hard for us to hear, we know we have room for improvement and would like to apologize. Miteff Plumbing has been synonymous with quality, reliability and affordability over the years. Consequently, our business has continuously grown week over week, month over month and year over year. As one can imagine, this type of growth can create new challenges. Unfortunately, your request came during a time of transition. We have recently added new positions to our company, one of which is a dedicated office manager. The main focus of this position is customer service and communication; to help insure problems like yours do not happen again. Please know that Miteff Plumbing is both passionate and dedicated to its customers and we will continue to strive each and every day for excellence. Again, thank you so much for your time and feedback.Service Provider Response
Thank you for taking the time to offer your feedback. We take all feedback seriously and use it to help improve our business as customers are always our first priority. This particular occurrence was a bit challenging as there were three separate individuals involved including our customer, her daughter and her daughter in-law. Unfortunately, there was definitely a breakdown in communication between us and all three separate individuals. In the end the issue was resolved and the customer received an amazing discount which was greater than the standard Angie's List or senior citizen discount.As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Angi Certified
2022 Super Service Award
Greater Lansing Paint Company is a family owned award winning interior and exterior painting company serving the Greater Lansing area. They do not subcontract any work out. Every employee is personally trained by a licensed professional. Only premium quality products will be used on your project. Call Greater Lansing paint Company today to set up a free estimate.
Angi Certified
2022 Super Service Award
We are a locally owned, and operated company that values honesty, and integrity, and stands behind our work. We specialize in both interior, and exterior residential painting and drywall projects. We pride ourselves on the quality of our work, as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction!
Angi Certified
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