Mike's Auto Care

We have taken our cars there for the last 10 years. They do a good job. Communication is good. I always drop off my car and they are fairly quick. We have always been very pleased with them.

It's local, in my neighborhood. They have been really good. We have taken our vehicles there for probably about the last 10 years something like that.   I would say they do a good job. He is a great communicator. I've never waited there I always drop it off. They do a good job answering questions, especially when it comes to auto mechanic's answering questions.

We have taken our cars there for the last 10 years. They do a good job. Communication is good. I always drop off my car and they are fairly quick. They are pretty good at answering questions.

Everything went well, as expected. Vehicle was done when promised and there were no surprise charges. I would highly recommend Mike's to anyone looking for a good honest auto repair & service shop.

unknown

It went very well and I was very pleased and will continue to have my car taken care of by them.

As a non-mechanic, I'm leery of the corporate "grease monkey" shops that will do their best to scare you into believing that you need a whole bunch of repairs or they're not responsible for anything that goes wrong with your vehicle. When I needed work on my 2012 Caliber that was making strange 'bed spring' noises at low speeds, I took it to Mike's Auto Care and found that Mike is nothing like that at all. He and his mechanics did an excellent job fixing the rear struts of my vehicle as well as tightening up my front suspension so that my car rides better now than it has been riding for awhile. I'm very satisfied with Mike's and his team of mechanic's work and will bring my car back to his shop when I need the inevitable brake jobs, muffler work, suspension work, or any other repairs. He's a man who stands behind his work, will take time to explain, in terms I can understand, what's going on with my car, what is needed now and what can wait, and who won't try to scare me into making a lot of unnecessary repairs. I highly recommend Mike's Auto Care.

unknown

unknown

I'm fairly picky about who works on my car.  I had heard great things about Mike's so I called to make an appointment to have the car looked at.  I could tell from the phone conversation that Mike was professional, knowledgeable and fair!  I showed up early for my appointment and they took my car for a drive, diagnosed the problem and even though we had discussed doing any needed work at a later date, Mike stated that he hated me driving with brakes that were metal on metal and if I wanted, they would do the work right then.  This was a very pleasant surprise as it was late in the day and I knew they had other cars to work on.  I appreciated their consideration and I knew they weren't trying to rip me off but that they genuinely cared about my safety.  The price was very reasonable for a Lexus and the job was completed in an efficient manner.  As a single woman it's hard to know who to trust in the car repair arena but Mike was incredible and I deeply appreciate his honesty, professionalism and caring nature.  I have my son's car scheduled to go in later this week and will have no doubt that Mike and his staff will only recommend work that needs to be done and not gauge us for the extra $$$.
This is an excellent establishment!

I needed a reputable local mechanic to inspect a vehicle I had seen advertised online. From the picture and description the vehicle looked nice. Mike did a thorough inspection of the vehicle. He found it had not been properly maintained. Rust issues, repair issues etc. Based on his advice I passed on the vehicle. Saved me a lot of grief and aggravation. 

unknown

The day before I went to Mike's Auto Care, I had taken my Chevrolet Equinox to a local transmission shop; however, the technicians could not find anything causing the second gear to hesitate. Mike put it on his scope and checked it out. The computer indicated that nothing was wrong, but after doing a couple of test drives and checking everything, Mike found the problem, which was a minor issue. He repaired it the same day, and the transmission has been working perfectly ever since. I highly recommend this shop as they are very professional and efficient.

unknown

My car was producing some scraping noise from right rear wheel.  I knew it was an issue with brakes.  Mike's replaced all rear pads and back rotors.  I made an appointment and when I brought car to the shop, Mike was very thorough in explanations about possible problems and what might be required.  Car was repaired that day and all is working very well.  I was impressed that Mike called to verify costs of a couple of additional items, wipers and filters and offered me price options.  He didn't just go ahead and replace with most expensive.  No attempts to sell me any unneeded services as my dealer might.  he also was thorough in explaining everything that was done.  
I appreciate the good and quick service.  
Thank you Mike's automotive Care, Inc.  You have a new customer.

I took my 2007 Silverado pickup truck in to three different places to fix a problem.  The truck was consistently going into a reduced engine power mode.  So basically I would be driving 70 mph and my truck would shift into a 35 mile an hour maximum mode.  It was dangerous and very frustrating!  The three different places (including a dealer) tried to fix my problem but failed to do so.  When I spoke with them about the issue they had no suggestions as to what the problem could be and frankly I don't feel as if they wanted to take a second look at it.  It was a mystery and each place had different solutions to the problem.  They all failed!  Each time  the places charged me a minimum of 250 dollars.  I was very frustrated??.I looked up MIke's auto care on Angies List and thought I would give them a chance.  I spoke to Mike directly on the  phone.  He was polite and he listened to every word I said.  He was genuinely caring about my problem.  Also, he could tell that I was angry about the problems I was having.  He told me a time in which my vehicle would be fixed and he nailed it.  He spent extra time trying to find the actual problem and he called me as soon as he did.  A mouse had gotten in and chewed a wire in a harness.  It was hard to find because of where it was located.  Anyways, ,, long story short, my truck now runs perfect because of Mike going the extra mile.  I will take my vehicles to him for the rest of my life.  It is hard to find a auto care provider that isn't going to rip you off.  Mike is a stand up guy with good business ethics.  I suggest not to look anywhere else for your vehicle needs.  I was so happy I had him do my brakes as well.

All fixed. Service provider also - diD not charge for every nickle and dime, was polite, explained what was possible and probable and expessed himself well in all parts of the transaction. Very impressed for someone who never expects to be.

Very reasonable. Very honest. Very trustworthy. Very interested with his customer's well-being. Works hard to make sure the customer is happy and always provide an explanation. Good history on the car. Excellent mechanic.

unknown

they got it in right away and it was fixed a day later.  Mike called me as soon as he could tell me something he didn't recommend any thing beyond what I needed to keep my car running.  The best part is he doesn't treat me like a women who shouldn't know anything about cars. that is a sure way to turn me away is to treat me like i'm just a women.

Repair electrical, now car runs well, oil & filter with Amsoil was great.

Everyone was courteous. I dont know yet about how the repair will work so far but I have nothing to complain about at this point.

They were extremely friendly, and did a quick turn around.

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We moved to Okemos about 5 years ago, and have tried a few mechanics in this area.  We are trying to keep one of our current cars in decent shape until our son turns 16 in July.  After having a bad experience with the mechanics in this area (See Woods auto care) we went back to Mike.  He is outstanding.  Explains cost, parts, labor and if something needs to be replaced.  He is always very transparent.  Mike and his staff are always friendly and the shop is clean.  It is worth the 15 minute drive to go back over there actually deal with a mechanic who is friendly and can be trusted.