| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 20% | ||
| 0% | ||
| 0% | ||
| 0% |
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My wife and I remodeled our kitchen. We worked with Bill Strauss in the Kitchen Cabinets area of Lowe's over a six-month period to purchase and install Schuler kitchen cabinets and a Silestone quartz countertop. We bought the cabinets, countertop, kitchen appliances, and many other items from Lowe?s for three reasons: the prices, the military discount, but most especially, the initial work with Bill, who gave us the confidence to make most of our purchases at Lowe?s. Bill has several qualities that serve Lowe?s extremely well. First, he is very pleasant to work with. Second, his design acumen, his knowledge of the four kitchen cabinet lines that Lowe?s offers, and his expertise with the design software add great value to a customer?s decision making process. Third, he is detail-oriented and very thorough. Fourth, his problem solving abilities and creativity are outstanding. My wife and I believe that Bill helped us to achieve the best combination of design and price.
The installation of the cabinets and the countertop was done by subcontractors, Northwest Cabinet Co. and Hard Rock Stone Works. For the most part, the workmanship and responsiveness were excellent. The few issues that occurred were handled promptly and satisfactorily, and I would use them again as subcontractors or hire them directly.
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