Great Lakes Window Cleaning
About us
Great Lakes Window Cleaning is a Locally Owned and Operated, Independent business since 1980 The difference is our people, if you take a look at our company photo, you will notice we have experienced & responsible adults working with us. We don't hire high-school kids or seasonal/temporary help to come clean your windows; most of our window cleaning technicians have been with us over 10 years and are clean cut, drug and smoke free, experienced professionals. All of us have hoses within the areas we service; our kids go to school here, we dine, shop, eat and play here!. Of course we're fully insured and bonded. We've been trusted to service many of your neighbor's homes for decades! We're Fully Insured & Bonded for your protection, since 1979. Chances are we've serviced your neighbor's windows for decades! WE are your local window cleaning service
Business highlights
Emergency services offered
46 years of experience
Services we offer
Eavestrough Clean-Out, Gutter Cleaning, Residential and Commercial window cleaning. Window Cleaning Programs & Schedules for homes and businesses. Commercial Pressure Washing High-Rise Window Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.928 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 7% | ||
| 0% | ||
| 0% |
Showing 1-25 of 28 reviews
Judy M.
Aug 2017
Clarence does a great job! This company is always consistently excellent. Highly recommend them.
MARCIA E.
Sep 2016
First they forgot an appointment on a Wednesday. Said they come back on Thursday showed up an hour early. And then didn't have time to finish the job
Response from Great Lakes Window Cleaning
"We are working diligently to resolve the scheduling issues you mentioned; we have created a new position for our company; a company wide: "Schedule Master" and added an another position to deal with our residential scheduling specifically. We hope to reduce, if not eliminate, such issues going forward as we face an incredibility increasing demand for our services. We are genuinely sorry for the inconvenience this client experienced, and thank her for bringing this to our attention; We are happy to report that we did go back out and finish all of her interior windows as she requested (they were an add-on to her program exterior windows). We also refunded the charge for her exterior cleaning for any inconvenience. She has been a program customer since 2014 we hope to retain her as a valued client."
Rex S.
Mar 2016
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Judy H.
Dec 2015
unknown
Elizabeth H.
Sep 2015
unknown
Susan R.
Aug 2015
A crew of 2 showed up on time.
Completed the job in 2.25 hours
They put everything back that they removed from the window sills and curtain rods.
Very friendly.
I'm very happy.
Bill V.
Jan 2015
unknown
Barb T.
Dec 2014
unknown
William B.
Oct 2014
Superior workmanship.
Richard B.
Oct 2014
unknown
Anne V.
Jun 2014
unknown
Linda J.
Apr 2014
The office staff was very accommodating to my schedule and desire to be present when the windows were cleaned. Brett discussed the job and the peculiarities of our windows over the phone with me prior to the work being done. I appreciated his guidance on suggesting the extent of dis-assembly that would be optimal for our situation.
I like that the office calls ahead to confirm the appointment time.
I like that the office calls ahead to confirm the appointment time.
Linda A.
Mar 2014
I have them on contract so they come three times through the year. They did a great job! They washed the interior and exterior. I have a lot of windows, some big windows, and tall windows.
Richard R.
Aug 2013
They just perform the service well. They come on a as needed basis.
Ian C.
Aug 2013
It goes well every year. They show up, they do the cleaning, and then they clean up any mess. It's very turn key.
Merritt S.
May 2013
unknown
Donald W.
Dec 2012
Flawless.
Windows gleamed
Absolutely no reservations or complaints
Windows gleamed
Absolutely no reservations or complaints
William B.
Aug 2012
Work was done promptly and well.
Cleo C.
Aug 2012
They were very professional and they were pretty quick. They really did a fantastic job.
Faye W.
Jun 2012
It went very well. They arrived at 11:15 AM and was finished by 12:15 PM. I was very pleased with their professionalism, their work and friendliness. They washed 13 windows inside and out., and did not disturb any other items.
Michele K.
Jun 2012
I scheduled to have windows cleaned and was given no time frame to when they would be arriving. So I waited around all morning since this was the first time I had used them, and they never showed, never called to give me an eta, so I had to leave and called the company to inquire their arrival. Long story short they cleaned while I wasn't there and from what I could see, did not do most of my 2nd and and 3rd floor windows! After coaching them over the phone they did get paint splatters off my two deck windows, other then that I am not sure what I paid for? I hung out most of these missed windows and cleaned them myself which I was trying to avoid by hiring them! The owner seemed nice enough and did offer to send someone to clean a window that was missed because I had left screens in, but my second call to them(admittly several weeks later while putting screens into windows that were obviously never cleaned) was never followed up on. I guess my main mistake was Assuming they would clean all the windows and Assuming I would not have to check their work. Not a good experience for me, and obviously rare for this company, not a complainer, but just ask that the job be done right and complete the first time!
Bari K.
Jun 2012
I will use them again. They are very reasonable, prompt, very good, and the price is very fair.
Richard B.
May 2012
They do really good work and are prompt. The best part was that I didn't even know they were here. Everything was done and clean.
Joanne G.
Mar 2012
I have used Great Lakes Windows for about fifteen years, usually twice a year. They are efficient and reliable. I have never had a problem. I call for an appointment, usually getting voicemail. I get a quick call back. They always show up when scheduled and quickly get the job done. Highly recommneded.
Sylvia R.
Jan 2012
They were very professional on the phone and explained that they couldn't promise a day for the service because weather conditions had to be right (no rain, snow, etc.). On an unseasonably mild, dry day, they showed up to do the job. Their appearance and attitude was professional. They completed the job surprisingly quickly. I was very pleased with this company.
Response from Great Lakes Window Cleaning
"Once gutters start freezing up in fall it is difficult for us to promise a specific day; (usually around November 15th) because the gutters and downspouts often take a day to thaw out enough to get them clear. So once it's that cold we add names to our lists to service the next business day it's warm enough. For window cleaning service we can usually promise a specific day and a window of time we will be there. Although there are some significant discounts available if we are servicing the exterior surfaces only, there are no screens in the way, and the client would prefer the reduced pricing as opposed to a specific time/day. In addition Great Lakes Window Cleaning, Inc. has several window cleaning programs available in which we clean the exterior, high-visibility windows several times a year and then schedule appointments in early spring for the interior and exterior surfaces. These programs keep one’s windows looking fresh all year without the client having to remember to call. There are significant discounts available in these programs; part of the reduced cost comes from some flexibility in scheduling allowing us to schedule the work when we are already in the neighborhood or have a light day. Typically with these programs the client does not have to be there when we service the exterior surfaces of the high visibility windows."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Great Lakes Window Cleaning is currently rated 4.9 overall out of 5.
Great Lakes Window Cleaning accepts the following forms of payment: CreditCard
Yes, Great Lakes Window Cleaning offers free project estimates.
No, Great Lakes Window Cleaning does not offer eco-friendly accreditations.
No, Great Lakes Window Cleaning does not offer a senior discount.
Yes, Great Lakes Window Cleaning offers emergency services.
No, Great Lakes Window Cleaning does not offer warranties.