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Friendly Heating & Cooling Inc

About us

Heating and Cooling contractor servicing the greater Lansing Michigan area.

Business highlights

Emergency services offered
78 years of experience

Services we offer

Lansing Mechanical contractor offering 3 year parts and labor warranty on repairs and 10 year parts and labor warranty on new installations.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%
Showing 1-12 of 12 reviews
Chris P.
Dec 2013
5.0
Was a great deal but services were located out of my area. They offered to make the 40 minute drive to complete the service and maintenance on my furnace but I declined.

Beverly I.
May 2013
5.0
Yes, I recommend this pro
Please see comments above.

John S.
Jan 2013
4.0
Yes, I recommend this pro
$800
Removed and replaced one motor and ordered a 2nd one which was installed a week later. Work was explained and 5 year warranty was included.
Response from Friendly Heating & Cooling Inc
"Hello Member. I apologize if you felt my professionalism was less than stellar. I will strive to do better in the future with each and every job we perform. Just to be clear there were 2 different motors installed. A blower motor which circulates the conditioned air throughout the home and a fan induce draft motor which expels the byproducts of combustion through the chimney. During the initial service visit I found the blower motor bad and it was replaced. In my report I indicated that I found the fan induce draft motor going bad. The fan induce draft motor had to be ordered from the manufacturer and shipped in."

Michael L.
Jan 2013
5.0
Yes, I recommend this pro
$50
Purchased a furnace tune-up from Angie's list.  The owner, Mike, called
to schedule an appointment, called again to let me know he was running
an hour late, and then arrived promptly.  He inspected and cleaned the
furnace (which had clearly not been serviced for some years) and gave me some helpful advice on how to improve
the performance of the humidifier.  Also did a thorough check for
carbon monoxide.  He did not try to sell me any equipment or services.  I
was impressed and will definitely call him again if need service in the
future.

David M.
Dec 2012
5.0
Yes, I recommend this pro
$150
he put refrigerant in and advised us how to save money and what to do if it leaked

Ron T.
Dec 2012
5.0
Yes, I recommend this pro
$50
It went very well from the initial call to his departure. He explained what he was going to do and went about his work without any problems.

Janet G.
Nov 2012
5.0
Yes, I recommend this pro
$220
We are very happy with the work Michael did. He picked up a water heater we had purchased, installed it, and cleaned up afterwards. He was articulate, friendly, gave us additional information on the install, and answered many questions we had about a new furnace.  The price was right, the experience great. I won't hesitate to call him again when we are ready to start our next project. 


Patricia C.
Nov 2012
5.0
Yes, I recommend this pro
$90
Prompt. Told me what I needed and should  look for if I have future problems.

Kerry G.
Oct 2012
5.0
Yes, I recommend this pro
$50
The company was able to schedule me within a week of when I called, even though this is their busy season. They were able to give me a time slot late in the day so I didn't have to take off work. Mike showed up on time and got right to work. He inspected the stove/heater and found that it didn't need any serviceing, and so didn't bill me for that even though he spent 10-15 minutes looking it over. He inspected the humidifier and gave me a few pointers on how to maintain it. He serviced the furnace and showed me the results and adjusted the insulation on my hot water heater. He also offered a number of other tips like how to get best prices on furnace filters. At the end of the service call he accepted the Angies List coupon and wouldn't bill me extra for the extra services. I still feel like I owe their company for the extra services and will definitely be contacting them to put in my new AC unit next spring.

Mark R.
Oct 2012
5.0
Yes, I recommend this pro
$100
I'm siding my house and wanted a clean finish around the outside gas meter. I had Friendly loosen the meter from the side of my house. After finishing the siding work, they came back a couple days later to reattach it. While here, they took a quick look at my furnace and ran it through a couple cycles to make sure it worked. Can't say enough about how accommodating Michael was. He worked around my schedule - coming out on a Saturday morning and finished it up on a Tuesday evening. He even tolerated my endless questions and my offers to "help".

Melany H.
Mar 2012
5.0
Yes, I recommend this pro
We have used Friendly Heating and Cooling multiple times and highly recommend them.  Michael is friendly, responsive, reasonably priced and provides great customer service.  I can't say enough good things about my experience with them.  Last winter our furnace stopped working.  I called Michael and he came right over.  It turned out that my flame sensor just needed cleaned.  Michael cleaned it and then walked me through the steps to clean it in case it ever happened again in the future.  He didnt even charge me for his time.  The three other HVAC companies I called were going to charge me $80 just to step foot in my front door.   When the supplier sent us a defective hot water heater, Michael stayed on top of the situation, kept me informed with what was going on and came over late on a Friday night to install the replacement heater so we would have hot water.  Friendly Heating and Cooling will continue to be our go to contractor for all HVAC issues.

Mary L.
Jun 2010
5.0
Yes, I recommend this pro
$110
Courteous and responsive when setting up the appointment. Arrived on time. Technician was very friendly and willing to answer my questions about the condition of the furnace and AC (I had bought the house 6 mo prior and this was my first checkup) and OK'd my preference for leaving the blower fan running all the time in the summer. Even though furnace is 18 years old, he said it was in excellent condition and did not try to push a newer model as current furnace had only lost a little of it's former 90% efficency. Ditto the AC (circa 2006). He cleaned it and checked the running. Then said it was in excellent condition and, if I was willing to hose it off carefully, I could wait two years for the next maintainance check.

Licensing

State Contractor License Requirements

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FAQ

Friendly Heating & Cooling Inc is currently rated 4.9 overall out of 5.

Friendly Heating & Cooling Inc accepts the following forms of payment: CreditCard

No, Friendly Heating & Cooling Inc does not offer free project estimates.

No, Friendly Heating & Cooling Inc does not offer eco-friendly accreditations.

No, Friendly Heating & Cooling Inc does not offer a senior discount.

Yes, Friendly Heating & Cooling Inc offers emergency services.

No, Friendly Heating & Cooling Inc does not offer warranties.