DELTA ELECTRICAL CONTRACTORS OF LANSING INC

Both the sensor and light bulb quit working on my mercury vapor light. I wanted it replaced with the same but was told they were no longer made. We discussed what was available, and the difference in the color of light they would be. I had stated I didn't want anything brighter than what I had. We went with the high pressure sodium. Troy ordered it and within about a week it was installed. That night I was shocked!! The light (on north side of house) was so bright I felt like it was daylight. Even my neighbors said it was too bright, and in fact my bedroom which is at the south end of house was lit up. Even the road which is 250 feet away was very lit up. I called Troy the next morning and we talked. I also called other electrical companies to see what other options I had. Troy called his supplier - electrical company and also the manufacturer of my light. He spoke with the rep and said there was a down blaster that could be put on. Troy emailed me the information on the down blaster, which included a picture of it. Since my husband was out of town, I emailed him the info along with some pictures I took at night so he could see just how bright it was. After discussing it with my husband we decided to give it a try. I called Troy back and told him we would have him put the down blaster on when it came in. The manufacturer {lighting company} was kind enough to ship it without charge to us. In the meantime we decided to turn the breaker off so the light would not be an issue. However, that also turned off the freezer, garage door opener and boiler which is hot water heat. The next morning I turned the breaker back on for obvious reasons and just lived with the bright light until the down blaster arrived. Troy had said if the breaker would not work for us he said he would send someone back out to temporarily disconnect it. I didn't want to bother them with that for just a few days. As soon as the down blaster came in they were out putting it up. It did the trick and reduced the brightness about 40% or so. Instead of a bright 360 degree light, lighting up everything as if it were daylight, it became more of a spot light, yet with still some diffuse light to the areas we wanted. I was happy and my neighbors were happy. I called Troy back to thank him and to let him know it did the job. Delta Electric remained professional, helpful, and prompt throughout the process, from the time I first called them to the resolution of the problem. The down blaster was installed I believe within a day or two of receipt. While this only took less than 1/2 hour to install, I know there was still a cost to them to bring out the bucket truck and the labor to install it. They did not charge me for that extra call. Of course I live not too far away, but still they went to bat for me, found a solution, and had it all resolved within a week. They are prompt and professional. I would highly recommend them. Thanks Troy. Nancy R.