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Lake Orion Roofing, Inc.

About us

Lake Orion Roofing is dedicated to 'educating consumers' vs. the normal shed water approach by many fly-by-night roofing contractors who shortcut critical specifications for a manufacturer warranty on roof systems. All installation procedures & specifications must meet or exceed building codes & manufacturer warranty requirements. At Lake Orion Roofing, we are dedicated to providing our customers with professional high quality roof systems that are unparalleled in workmanship. Our customers and dedicated employees are our most valuable assets & we strive to exceed their expectations. We pay great attention to detail and assure our valued customers complete satisfaction. All of our employees take great pride in the work they perform. From the receptionist answering your call to production workers in the field, you will always feel completely satisfied with a job well done. Our Staying Power speaks for itself. Our "30 Years in Business" - not "30 Years Experience" sums it up... roofing contractors come & go within 5 years at a incredible 90% failure rate via Dept of Commerce. Making large investment decisions to protect large investments... your HOME for decades, based on "Low Price Wins" frequently ends costing Low Price x 2 falling victim to low-priced contractors. We have a proven track record via thousands of customers who have already compared specifications, pricing, research & reference checks... literally impossible for all to be wrong in selecting their contractor. "Your Most Critical Success Factor" in obtaining a successful outcome in any contracting project... is choosing the RIGHT CONTRACTOR. Don't fall victim to low price as hundreds of our customers have, to do your roof again. You work hard for your money & to protect your investment, your HOME... be smart, make good decisions. After comparing specifications & pricing, you will clearly see the differences & hopefully choose Lake Orion Roofing for your roofing project.

Business highlights

Emergency services offered
40 years of experience

Services we offer

24/7 Emergency Service, Attic Insulation, Gutters, Siding, Skylights, Specializing in: Roofing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
13%
3
0%
2
0%
1
31%
Showing 1-16 of 16 reviews
Terrence T.
Jun 2018
1.0
They replaced my roof after a tree hit it. They were paid by my insurance company. They hired a subcontractor to perform the work. They came out a couple of times to try to repair the leaking but never did fix the problem. They stopped taking my calls and I finally hired someone else to fix the problem. Our house has a flat roof that leaked FAR MORE after they replaced it then before. They represented themselves as flat roof experts but then I found out they did not even have their own crews at the time. Just sold the job and sub-contracted it out.

Judy L.
Jul 2017
5.0
Yes, I recommend this pro
$75
Fine repair

Jill B.
Jul 2016
1.0
$12
The worst (and most expensive) choice in a contractor I ever made. The experience after the sales pitch was horrific. A true consumer nightmare. Go ahead, Roll the dice and gamble your hard earned money on Lake Orion Roofing. I wish I had never let them through my front door.

Jill B.
Jul 2016
1.0
$12
The worst (and most expensive) choice in a contractor I ever made. The experience after the sales pitch was horrific. A true consumer nightmare. Go ahead, Roll the dice and gamble your hard earned money on Lake Orion Roofing. I wish I had never let them through my front door.

Wendy M.
May 2014
5.0
Yes, I recommend this pro
$400
The two-man team removed all snow and ice from my roof within 2 hours. Very professional. Would not hesitate to use this company again.

Wendy M.
Mar 2014
5.0
Yes, I recommend this pro
$395
I called Lake Orion Roofing on a Saturday night and they were there by noon on Sunday. They were professional and prompt and easy to deal with. 2 guys worked on my roof for 2 hours at the quoted rate of $395. I was able to call the office and pay by credit card the next day. The workers concentrated on the areas above the leaks in my home and even created a nice little channel for the water to run off into. I haven't had any leaks since. I gave them a B on price only because I am not sure how the price compares to other companies in the area, because it was an emergency and I hired the first company that answered their phone. I wouldn't hesitate to use them again though. I am very happy.

Richard C.
Feb 2014
5.0
Yes, I recommend this pro
$1,000
They were on time and work quality seems excellent. When I pointed out that they did not replace one missing shingle (because it was covered with snow) they went back to the other house and took care of immediately with no issues.

Jill B.
Jul 2013
1.0
$13,000
An extremely expensive mistake. A $63,000.00 mistake.



I lost my home due to Mark Southern (owner) at LAKE ORION ROOFING. A simple $13,000 roof replacement also cost AND an additional $50.000 in legal fees. Suit on record at Oakland County Courthouse.



The BLACK MOLD that developed because of LAKE ORION ROOFINGS shoddy workmanship did itself well with my pre-existing lung disease, so I was forced to foreclose.



This situation was reported on by the Oakland County Press in an article called and quot;Mold, Money, Misery.and quot;











Brian H.
Jul 2013
4.0
Yes, I recommend this pro
I liked the knowledge about roofing and the knowledge that they had for payment. Their rpice was higher than I comparatively thought. They did a good job with little things but there was an issue they had with the piping with the bathroom as they didn't do a good job on that. They didn't insulate the piping for the exhaust fan and it ended up a lot of conversation on the pricing that drained into the house. They had to come out every time and then they had to find a responsible technician who put in piping and solved the problems. The company put hold on me and I had to put pressure on him to get it done. They were punctual on the job but were not punctual on follow up and repair. When they did the roof, they were on time, were quick but the follow up issue on the bathroom exhaust fan was quite an effort to get them out.
Response from Lake Orion Roofing, Inc.
"In response to this issue with the piping in the attic area, Lake Orion Roofing can not always foresee issues that may occur with existing or added piping until there is an issue. Although there was an issue with yours, and it did take several attempts, we here at Lake Orion Roofing are happy that we were able to assist you in getting it resolved! Thank you again for your business and your feedback."

Robert V.
Nov 2012
5.0
Yes, I recommend this pro
$4,000
Very professional quote. They take pictures of the roof, show the damage, explain all the options, different materials, etc. Provide a detailed binder of the quote. Pay 1/2 upfront and remaining amount when finished. Credit card accepted. They did an great job. Excellent clean-up. Even postponed the installation due to rain.. No complaints. Lowest cost out of three quotes I received.

Kevin A.
Apr 2011
5.0
Yes, I recommend this pro
$900
Came out first day I called to remove ice causing water to leak into the house. Took them less than 60 minutes to remove the snow and ice. The next day they installed a rubber under layment to seal both the roof and the exterior wall where water had a tendency to collect when snow and ice was present. They then reinstalled the side, wood trim and put new shingles in place. Were done in less than two hours on the repair. Did a great job cleaning up too.

PATRICK F.
Jul 2009
5.0
Yes, I recommend this pro
$12,000
By far the most professional roofer we dealt with, from the quoting process to the work itself and the followup. Their estimate was higher than other companies, but they emphasized their long-term presence in the area, their warranty, and the fact that they did so much inspection work up front that their estimate included work that the other roofers might discover needed to be done in the middle of the job - or worse, might never get to at all, leading to premature failure of the roof.

Jill L.
Oct 2007
1.0
$14,000
Buyer beware! Very professional selling presentation, but all downhill from there. Lake Orion Roofing subcontracted the job to a "Mom and Pop" outfit from Bay City that they had never used before. A 3 day job took 2 weeks and the roof developed 10+ water leaks within 60 days. My roof had NEVER leaked in the 10+ years I've owned the home. After a year and a half of phone calls, certified letters, etc. MARK SOUTHERN (owner) has NEVER spoken to me, addressed the water leaks, drywall water stains, etc. I have been forced to file suit against Lake Orion Roofing in order to hold them financially accountable to correct this situation.
Response from Lake Orion Roofing, Inc.
"To all out there who have read this "review" from the person who claims Lake Orion Roofing has "caused many leaks"... I had a chat with the owner of the company, who explained this entire saga to me in detail. It was NOT leaks from any "rain" at all... all "leaks" were due to condensation running down the walls from lack of proper insulation in the attic AFTER they vented the attic per manufacturer specifications, as they are required to do. Cold air, now in attic via proper ventilation, with little to no insulation in your attic, causes "sweating of drywall on inside of house" thus running down walls, and this all occurred "during winter months ONLY"... nothing during any rain season at all. All documented. I happened to run across a very similar article, and would put money on it that this is the same person, had sued Lake Orion Roofing for ""infesting their home with mold"... Take a second, stop and think: How could it be even remotely possible, that a roofing contractor via removing & replacing shingles on a home, POSSIBLY infest a home with mold?? Did they run back to their basement laboratory, mix up some toxic mold, then come back to infest a house with it? MOLD is a "LONG TERM" problem, not a short term issue. My recommendation is that you do some research on "how mold is created, grows over a "long period of time". Then once you're educated a bit, call and apologize for your knee-jerk reactions based on a "hypothetical, non-scientific report" from companies clasified as "Fear Mongers" (Mold Remedation companies... the people that wear white suits, scrape cilicibins, etc. and install FEAR into people about mold to justify their existence). You owe Lake Orion Roofing and the entire public a formal apology for slamming a good, honest company. I also read on the internet where you ran into court (based on your greed) and "fradulently robbed an insurance company for money" since this is how people like yourself survive in today's climate. Yes, this was all made "public by yourself" on the internet, via a bit of research, and then to whine publicly about how could they dare only offer me $xxx dollars... this is nothing short of absurb & pure greed. I had Lake Orion Roofing install my roof... and have never experienced such professional service from start to finish. I couldn't have asked for a better company to handle my project if God himself were to throw one from the sky. They were by leaps and bounds, the most professional company I've ever dealt with. I did plenty of homework on them, checking and talking with many of their thousands of references, trade associations, manufacturer certifications, licensing, insurance companies (some of which you stole money from, fraudently), and best of all, very competitive in their pricing when comparing "specification to specification", credentials, staying power for over 25 years. In my opinion and "the thousands of others" who have had Lake Orion Roofing do their roofs, were by far the most professional contractor I've ever come across, and I've dealt with many of them. Contracting companies, for your information since you didn't do your homework, simply do not exist over 25 years by "doing the wrong thing" for customers... their staying power speaks for itself. Time for you to grow up and take life as it is, instead of finding an easy out with someone's insurance policy... especially when you talk of "no legal recourse"... really? Very ironic coming from a person who just ran into court, grabbed a check and went about their merry way, wouldn't you say? Lake Orion Roofing is by far, the most professional company I've ever dealt with, and they stand behind every word they speak."

William T.
Oct 2007
5.0
Yes, I recommend this pro
$11,000
The sales representatives were courteous and did a complete analysis including pictures of suspect areas. The price was competitive with three other quotes but were more complete.

PATRICK F.
Sep 2006
5.0
Yes, I recommend this pro
$12,000
Excellent. While their quote was approximately 20% higher than the three competitive bids we received, the amount of pre-work they performed before submitting an estimate convinced us that they were the detail-oriented company we were looking for. Their execution on the contract was perfect: on time, perfect work (inspected by home inspector afterwards), and cleanup exactly as promised. Additionally, the lifetime warranty means more coming from a company that has been around for 18 years. The are definitely the "high quality" roofing contractor in the area.

Homeowner
Aug 2006
4.0
The work they did was excellent, they were just too high in price.

Licensing

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FAQ

Lake Orion Roofing, Inc. is currently rated 3.6 overall out of 5.

Lake Orion Roofing, Inc. accepts the following forms of payment: CreditCard

Yes, Lake Orion Roofing, Inc. offers free project estimates.

No, Lake Orion Roofing, Inc. does not offer eco-friendly accreditations.

No, Lake Orion Roofing, Inc. does not offer a senior discount.

Yes, Lake Orion Roofing, Inc. offers emergency services.

No, Lake Orion Roofing, Inc. does not offer warranties.