Dependable Heating & Cooling

My Mom was not trilled with them. The technician was not friendly and made a comment about my mother's age. Their quote seemed high and we are shopping other contractors.

Excellent service and very knowledgeable staff.

unknown

Service tech arrived on time; determined status of boiler - inoperative due to failed cut-off switch.  Technician did a complete check and cleaning of the boiler and ancillary systems; removed much soot and other contaminants - boiler had not been used for lengthy time.  Technician not have part with him, but bypassed the switch to allow the boiler to operate temporarily - absolutely necessary, very cold at this time!  Technician returned the following week, installed the new switch, tested the boiler; operation has been flawless since, and we expect that this will continue.

We have used Dependable before, about four years ago.  Their work lives up to the company's name, service is prompt, and their prices are very reasonable. 

I am completely satisfied.

unknown

Our heat went out over the weekend, we called on a Monday morning and Al, the service tech was here by 10am. He found the fuel jets in the furnace were dirty, he cleaned them and restored the heat. He then showed my husband how to clean the burners and a couple of other things that would keep the furnace working at a higher efficiency. We were very satisfied with Al's work, he was polite and answered any questions we asked. I would call Dependable Heating and Cooling again for any service we need on our furnace or air conditioner.

The entire process went very well.  As stated above, the technician arrived on time, quickly identified the problems with the boiler, obtained the necessary parts and installed them, all in about two-and-a-half hours.  He was also personally very pleasant, and the price charged for the work is fair.