SCHWARTZ HEATING & COOLING

This family is a bunch of crooks! They are incompetent and have no business doing any work in peoples home. I have had nothing but problems with them since day one. I have an air conditioning unit they installed that wouldn’t cool my house below 76 degrees. When I confronted them about this they told me I need a bigger unit which I forked over another $600 for a 3 ton unit. They hooked this unit up outside and said they would come back in the spring to get it running. After calling them for a week with no answer I finally called from a different number and Mike answers right away only to tell me he has gone out of business which I believe is a lie. As others have stated his wife/secretary is one of the rudest people you’ll ever talk too. This is a warning to everyone reading this.....DO NOT USE THIS COMPANY! YOU WILL GET SCREWED LIKE I DID AND SO MANY OTHERS! Their ratings everywhere you look are awful and the good ones I’m sure are made up by them and their friends. BUYER BEWARE!!!

Upon meeting Mike Schwartz and his family they seemed nice. I gave a deposit for the boat in order for my husband and I to try to get a boat contractor to do an inspection on the boat at their home. Could not find one to come out therefore wanted to have my deposit returned. We had a written contract regarding the deposit. It literally took months to receive it back. Mike's wife, Marla, made it impossible to try and arrange to meet me at her home to refund the money. She was rude on the phone saying that I was going to have to do this "Her Way" I asked if Mike could meet me at a job around Kalamazoo and she said no. I asked if they could mail me a check and the answer was "NO" because they run everything through their business and they didn't have any personal checks. The deposit was cash that we gave them for their boat. I'm sure as soon as this company complete's their work they expect to be paid. They do not play ball the same when supposed to return your money. I have been a Realtor for nearly 27 years in West Michigan and have not had this type of experience with a contractor. It's a shame this had to happen. From my initial meeting with Mike, I thought I would be able to recommend his company to others. But I would definitely not due to having to speak with their customer service.

Apparently I looked at the wrong sites when looking for reviews for Schwartz'. Terrible customer service, unsatisfactory work, and the problems aren't even fixed. Mike and his crew have been out to my house multiple times through our home warranty to fix a small section of leaking pool pipe. Getting coordination from both companies was a pain, but then he had had to come out over and over to refix issues that he kept putting off or didn't fix correctly the first time. If you have to call their office I hope you don't have to talk to his bitchy wife secretary. She told me they won't come out for free to look at a leaking pipe he tried to fix twice already, saying their trucks don't run on love, only gas. I asked why they would not stand behind their products and workmanship and she hung up on me after talking over me loudly. Mike and his crew were polite and friendly but that doesn't fix leaking pipes. I'll find someone else to fix the ongoing problems the correct way with better customer service.

Premier Heating and Cooling

I was very impressed with the professionalism and work done at my home. Not only was the work done at A+ satisfaction it was also done in a timely Manor. I would highly recommend this company to anyone

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they arrived within 3 hours of the call. On the job with two staff for nearly 90 minutes, didn't try to upsell, just fixed the issue, and suggested options for down the road in terms of new energy efficient technology. Unit hadn't been serviced since we moved in 9 years ago.  Very thorough and reasonable.  This company installed our new furnace several years ago and we have had no trouble. Family owned, local, recommended. 

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