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Paris Cleaners & Laundry

Dry Cleaning Service,

About us

Paris Cleaners and Laundry began operation as a family run organization in October of 1903. At that time the company was known as Metropolitan Dry Cleaners and Steam Garment Dying Works. It was located at 113 S. Rose Street in Kalamazoo. In 1905 the plant where the clothes were cleaned burned down in a fire, and was moved to O’Neal Street. The store, where orders were taken was moved to 242 W. Main which is now West Michigan. In 1939 the name was changed to Paris Cleaners and Dyers, and in 1953 to Paris Cleaners Inc. Since 1956 Paris Cleaners has operated in the facility on the corner of Crosstown Parkway and Westnedge Ave. in Kalamazoo. Wilbert & Elaine Weidenaar bought the business in 1991, and own it to this day. In 2007 Paris Cleaners & Laundry joined Fabric Restoration Service Team, & relocated its production and administrative offices to a larger facility in South Portage on Vanderbilt. FRSTeam by Paris Cleaners specializes in garment restoration for the insurance and restoration industry. Most recently, Paris has purchased a new location at 5585 Gull Rd #105 in Kalamazoo.

Services we offer

Dry Cleaning. Drop Off & Delivery.

Reviews
3.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%

Filter reviews by service

Showing 1-4 of 4 reviews
Douglas A.
Dec 2015
1.0
Dry Cleaning Service
Yes, I recommend this pro
unknown

Ola S.
Feb 2015
5.0
Dry Cleaning Service
Yes, I recommend this pro
$15
They pick up and drop off. They are very good. They are scheduled to come twice a week and they come.

Curtis M.
Mar 2014
5.0
Dry Cleaning Service
Yes, I recommend this pro
$30
It went great. Great service, great staff. They were able to have my clothes ready for me before they originally told me and didn't charge me extra for it.

Nicole B.
Dec 2012
1.0
Dry Cleaning Service
$100
I recommended that my husband use Paris Cleaners when he started a new job requiring dress attire. He purchased several new shirts and after wearing them all a couple of times brought them all into Paris Cleaners to be dry cleaned. He brought in 12 shirts total, mostly $70-$100 each. We picked up the shirts and paid for the cleaning. The following morning I heard my husband yelling "no, no, no" from the other room. When I entered the room he was flipping through the dry cleaned shirts saying they ruined them all. They had pressed the collar stays into the shirts melting them and causing very visible imprints on each collar. Frantic, we called Paris Cleaners where we were assured it would be made right. They asked us to bring in the shirts and we did that afternoon. They apologized and said they could correct the problem by fixing the shirts. We were doubtful, but let them try.

Two days later we were told to pick up the fixed shirts. When we arrived it was clear that the shirts were still damaged, beyond repair. The girl working told us we would have to call back the following day and speak to a manager. When we called the next morning we were informed that they would not be doing anything further to remedy the problem and they said the shirts we old and ruined by past dry cleanings. They accused us of lying and were unwilling to discuss any form of service recovery. We offered proof with receipts for all the shirts, easy as the they were charged on the department store credit card, they we're less than 3 months old, many only a few weeks old, the purchase price totaled just under $1000. We pretty much begged them to make things right on their mistake and they refused. We were out $1000 and they would not respond to any additional attempts at communications. We even filed complaint with BBB which they refused to resolve.


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Paris Cleaners & Laundry is currently rated 3.0 overall out of 5.

No, Paris Cleaners & Laundry does not offer free project estimates.

No, Paris Cleaners & Laundry does not offer eco-friendly accreditations.

No, Paris Cleaners & Laundry does not offer a senior discount.

No, Paris Cleaners & Laundry does not offer emergency services.

No, Paris Cleaners & Laundry does not offer warranties.

Paris Cleaners & Laundry offers the following services: Dry Cleaning. Drop Off & Delivery.