OTTO KIHM AUTO & Tire SERVICE

Auto Service, Auto Body Work, Natural Gas Lines,

About us

Full Service Automotive Repair, Servicing All Makes & Models. ASE Certified Technicians.

Business highlights

88 years of trusted experience

Services we offer

Heating and Air Conditioning, Alignments, Oil Change, Safety Inspections, Pre-Purchase Vehicle Inspections, New and Used tires, lawn mower tires, utility trailer tires, Engine Diagnostics, Electrical Repairs, Tune up, brake service, manufacturers scheduled maintance, check engine light, srs light, bulbs, brakes, tune up, filters, alternators, starters, batteries, fleet service, transmission repair, driveline, cv joints, axles, u joints, wipers, water pumps, timing belts thermostats, ASE Techs

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-15 of 15 reviews

Ann V.
02/2018
5.0
auto repair
  + -1 more
First time in, it was misdiagnosed, but I brought it back and they fixed it and did not charge me for the second testing.
Description of Work: Alternator needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Ann V.
08/2017
5.0
Originally everyone thought it was the alternator, but it was later determined to be the water pump. The loud ratting noise is gone and I was happy to get my car back the same day.
Description of Work: Replaced water pump and serpentine belt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$307.4

David C.
09/2016
5.0
auto repair
  + -1 more
I called on Saturday, took the car in on Monday, and it was diagnosed and repaired that day. They explained everything to me, gave me options, and got the job done. I was very satisfied with the service.
Description of Work: Repair an engine timing issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Eric J.
07/2016
5.0
auto repair
  + -1 more
Best customer service. I know they keep the customers best interest in mind. Been using for 2 years and would not take my car anywhere else. Great service and great price.
Description of Work: Inspection, oil change, brakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

mark A.
03/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Pamela J M.
02/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly W.
10/2015
5.0
unknown
Description of Work: Date of Service - Aug 1, 2015 Cost of Service - 35.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Kelly W.
08/2015
5.0
auto repair
  + -1 more
I stopped in to ask about prices and services. Spoke with Greg. He was very professional and had excellent customer service. I had not planned on actually having servic done that day since I did not have an appointment, but he said he could fit me in. I left my car with him and came back after work. He greeted me at the desk, reviewed what they found with my car and gave recommendations. I appreciated his very matter-of-fact manner. Very good service. I will definitely be going back in the future.
Description of Work: Oil change and checked on clunking noise in front end of car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Robert P.
01/2015
5.0
auto repair
  + -1 more
Very professional and honest. Will definitely take my vehicles there again for future servicing.
Description of Work: Diagnosed and replaced serpentine belt and one additional belt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Elizabeth L.
08/2014
5.0
auto repair
  + -1 more
Service was great, they did all work within the expected time frame. They actually forgot to tighten my brake lines back up once they were done with the wheel bearings but I took it back and they fixed it without a problem, no questions asked. Very nice employees.
Description of Work: Wheel bearings (a front and a back)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Diana S.
05/2014
5.0
auto repair
  + -1 more
They're honest, efficient and they work within your budget.
Description of Work: Otto Kihm replaced the routers, flushed the brake lines and cleaned the rear brakes of my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Glenn N.
11/2013
5.0
auto repair
  + -1 more
I was having issues with my brake light always on, and when I pressed on the brakes, the lights would turn off. i did not havean appoinment but they squeezed me in, and i got out of there in 2 hours. very friendly and honest. which is hard to find when you go to an auto shop always.
Description of Work: updated computer codes from chevy and fixed brake light switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Pamela F.
05/2013
5.0
auto body repair
  + -1 more
Otto Kihm Auto repair is honest and straight forward and I am pretty sure they don't cheat me.
Description of Work: We use Otto Kihm Auto repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adriane L.
12/2012
5.0
auto repair
  + -1 more
Everyone is always friendly, willing to explain what they need to do and take excellent care of my car. It also helps that they are at a convenient location.
Description of Work: This last time I went to OTTO KIHM TIRE & AUTO SERVICE was for an oil change. For the past few years this is the only place that I take my car for routine service and repair. In the past and again in the near future I will need the extension Honda maintenance completed. Unlike the dealer for instance, they run through the list and repair or replace ONLY what needs to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Laron G.
05/2012
4.0
auto repair
  + -1 more
It is the only place I go. They seems fairly trustworthy and honest.
Description of Work: I used Otto Kihm Tire & Auto Svc for auto repair services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    425 East Vine Street, Kalamazoo, MI 49001

    ottokihm.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Body Work,
    Natural Gas Lines,
    Auto Radiators,
    Heating and Air Conditioning,
    Auto Transmission,
    Auto Tires,
    Auto Mufflers

    FAQ

    OTTO KIHM AUTO & Tire SERVICE is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:00 AM - 12:00 PM

    OTTO KIHM AUTO & Tire SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, OTTO KIHM AUTO & Tire SERVICE does not offer free project estimates.
    Yes, OTTO KIHM AUTO & Tire SERVICE offers eco-friendly accreditations.
    No, OTTO KIHM AUTO & Tire SERVICE does not offer a senior discount.
    No, OTTO KIHM AUTO & Tire SERVICE does not offer emergency services.
    Yes, OTTO KIHM AUTO & Tire SERVICE offers warranties.
    OTTO KIHM AUTO & Tire SERVICE offers the following services: Heating and Air Conditioning, Alignments, Oil Change, Safety Inspections, Pre-Purchase Vehicle Inspections, New and Used tires, lawn mower tires, utility trailer tires, Engine Diagnostics, Electrical Repairs, Tune up, brake service, manufacturers scheduled maintance, check engine light, srs light, bulbs, brakes, tune up, filters, alternators, starters, batteries, fleet service, transmission repair, driveline, cv joints, axles, u joints, wipers, water pumps, timing belts thermostats, ASE Techs

    Contact information

    425 East Vine Street, Kalamazoo, MI 49001

    ottokihm.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 12:00 PM