DeHaan Remodeling Specialists Inc
About us
Certified Graduate Remodelor (CGR) Certified Aging In Place Specialist (CAPS) Certified Lead Paint Contractor Remodeling Magazine's Big 50 Contractor
Business highlights
Services we offer
Kitchens and baths remodeling, closets, custom built-ins, doors and windows. Featuring Great Northern Cabinets & Kabinart Cabinets. Real Closet concepts., exterior renovation, fireplaces and mantles, laundry rooms, nooks, room additions
Amenities
Free Estimates
Yes
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I had worked with Bob on a remodel of my living room, stairway, and main floor bathroom three years ealier. I was pleased with how the project turned out and contacted Bob again for my bedroom/bathroom project. I met with Bob at his office and at my home to discuss the project. Bob is a good listener, and having worked with him before he was able to come up with suggestions and drawings fairly quickly. Because I would be out of town for three months, we delayed the start of the project until I was able to be home while the work was done. I purchased the bathroom cabinetry through Bob and was able to design the units to fit my needs. I used an idependent cabinet maker to construct my built in dresser, which Bob's crew installed. Because I did not want a tile floor in the shower, and I wanted to use the old tub space, Bob worked with me to find an attractive shower pan that would fit the existing space and could be used with the tile surround of the rest of the shower. Bob and I spent one morning with the electricians working through the plans for the electrical work which included removing old built in side-lights, installing new can lights, installation of new outlets, installing lighting in the closets, and moving a switch location of an existing fan. Once the project began, it moved along at a fast pace. Bob does an excellent job of scheduling his crew and subs. There was someone there every day working on the project, and crew and subs were scheduled so as not to interfere with each other. When a problem came up, Bob was able to reschedule workers and keep the project moving along. Whenever I asked, Bob was able to provide a clear timetable for when each part of the project would be done - enabling me to be present when needed, but also allowing me to know when I could be gone. We ran into two small glitches during the project. The first was when the shower pan was not available for installation - Bob had been told it was ordered and had arrived, when it actually had not arrived. Bob quickly found an alternative for me and had it shipped immediately, juggling the schedule so that work could continue. The second glitch was discovered when the bathroom sink was to be installed. Unfortunately, the style I selected comes in two sizes and the wrong size was ordered. Although the counter had already been cut and installed (quartz), Bob immediately volunteered to correct the problem by reordering the sink and recutting the countertop and cabinet to fit the larger sink. After looking at the sink in place I decided it would be fine and we went with the smaller sink. I think the two glitches are good examples of how Bob works. When problems occur, he accepts them as his problems, not yours, and moves forward to work with you to correct them. On a final note, I will add that it was a pleasure to work with all the crew and subs that were involved with my project. Everyone was professional, worked efficiently and provided a quality job. Bob was available via e-mail or phone to answer any questions I had, and was on-site several times to review how things were going.
Licensing
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