Clean Earth Environmental Contracting
About us
*Residential - Commercial - Industrial *Serving Southwest Michigan *Complete Septic Tank Cleaning *We Protect Your Lawn With Over 300 Feet of Hose & We Can Install Risers *Free Tank Treatment with Pumping *We Uncover Septic Systems For Health Department Evaluations *We Also Clean Grease Traps, Waste Pits & Parking Lot Drains *24-Hour Service - Nights - Weekends - Holidays *One Hour Emergency Service *Senior Savings *Locally Owned & Operated - Dale W. Hubbard
Services we offer
Plumbers, Plumbing-Drain & Sewer Cleaning, Plumbing-Drain & Sewer Cleaning
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
17% | ||
0% | ||
0% | ||
4% |
Service, and the owner answered, he was very nice, especially that
early in the day, and promised same day service later in day! They came precisely at that time! I did not think this happened anymore in this day and age? Well now I can answer that, fortunately! In a short time, our problem was solved, and they were very nice to my wife on top if everything else! We are very pleased, Dr. Mike S.
Then as he was pumping the septic tank, he stopped and told me that his truck had 'lost suction' and he would have to go back to the shop and get a different truck. Then when he finished pumping he actually left the hole there without filling it in. So I was left with a 6'by 3' by 1'deep hole in the back yard. I was disgusted and called the manager, Butch and he told me he would have someone come out tomorrow to fix it. But in the meantime, my husband who knows how picky I am about my lawn, tried to fix it himself. So, now I will have to pay for a landscaping company to come out, dig up the sod, fill the hole and tamp down the soil properly and then put the sod back on.
Never will I use this company again. I have pictures of the hole they left but don't know where to put them on here.
"We have a fleet of professionally maintained trucks and even with that sometimes can experience equipment issues but quickly change our schedule to get the job done. I am sorry this happened and it is our policy to refill any hole we make unless instructed by our customer.we wanted to come back out to fill in the hole but was told not to worry about it. I cannot guarantee that any of our staff will never make a mistake but we will always strive to make it right"
On Friday, April 26, Clean Earth cashed the check they said they were going to tear up. i called them on monday, they apologized and sent a check.
"We value each and every one of our customers. Our onsite tech made a mistake by not charging the quoted estimate given for risers. Our company also made an internal mistake by depositing the check after telling our customer we would send it back. We cannot claim to never make mistakes rather learn from them and move on from them. The customer should have been charged for the quoted $345 for risers , we felt that a full refund would would be the best way to show our appreciation to a loyal customer for the last ten years and to apologize for any problems and frustration this may have caused."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.