Bartholomew Heating & Cooling Inc

Bartholomew did very poor work and greatly overcharged for installing a pellet stove, a very simple job. We waited a long time for them to come and do it, although the actual work took a very short time. They did not even plug in the stove or run it to see if it worked properly, and did not complete the required certificate as certified installer to prove the stove was installed to code and operating properly. We just failed the first inspection attempt, as inspector said that information was required to be onsite at time of inspection and Bartholomew knew (or should know) that. Reinspection fee now required, and another long delay to get completion. Bartholomew was very slapdash and unprofessional. I do not recommend them.

Fine Provided inspection and information needed

They have been very good and we would do business with them again. We would recommend them.

They came out and replaced a bad capacitor, and it worked well. Two weeks later it went out again, and they came back and added coolant. Both times the employee was efficient and professional.

Great and we are loving our cool air

Very professional. They called me and moved my installation date sooner when there was an opening.

Very good, arrived on time, protected floors, worked efficiently in a professional manner, cleaned their work area..... no complaints.

Service went very well!

They were recommended by somebody.  They did a home energy audit which saved us $3,000.  they knew about an energy incentive.  In essence we spent $3,000 with them and we got a $3,000 check back because of the energy savings.  I can't complain about that. They were professional and honest.  My electric bill has gone down by about 25%.

I used them in 2010 and hired them again in 2012.  They were professional.  They knew what the newest technology was.

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Bartholomew was great in every way. They were prompt in providing the bid, and scheduled the work as promised at the time of the bid. The installation itself could not have gone better. The technicians were on time (actually, about 10 minutes early!), they were friendly and explained everything I wanted to know, they were neat, and they got the work done as promised and on time. And they cleaned up after themselves and gave me a tutorial on the new thermostat. I have already recommended them to others.

Honest and helpful service.

They did all of this in one day, which was 1/2 day ahead of schedule. The cost was as quoted. The installation was very neat and the guys making the installation were very nice to work with. Gary, who gave us the quote was very knowledgeable, friendly and very organized. He gave us a written quote about 5 minutes after we discussed the installation. They also handled all the paperwork for the consumers energy rebates. I plan on having them service the furnace and water heater in the future.

Quickly identified problem which was a faulty switch and did a PM on furnace as well. Will go with them in the future for sure.

The guy performed the service without approving it with me first. For something so simple he went and did it himself without notifying. We could have done this ourselves... just needed diagnosis. Way over priced. We were ripped off.

Excellent. Have used them in the past and will use them in the future. Prompt, friendly, knowledgeable service!

They are okay. They tend to be a little bit pricier. So, they probably are not necessarily the cheapest, but they do good work. They could have a little bit more competitive price.

Bartholomew was very responsive when I called that day about our furnace not putting out an appropriate amount of heat.  The front office was great, found a repairman for us and got them out within 4 hours of my call.  Dave, our repairman, was friendly, brought his own boot guards to prevent tracking of dirt through the house, and found the problem within a few minutes.  Amazingly, he had the appropriate part in his van and was able to get everything replaced that day within 30 minutes of arrival and we were up and running! 
My husband had done some research on the furnace the night before, and Bartholomew was right on with what he thought the problem was, and the cost to us was exactly what he expected.  We have used 3-4 other heating/cooling places in the past and we were most impressed with Bartholomew. We would definitely call them again.

Dealt with this company at a local home show for several years before we made the move. Went to showroom to review the product, set it up, and the 4 installers came out to install. Pleasant, competent, on time, and very, very fair pricing. The units have been a pure delight ( Fijitsu). Called Bartholmew again for a one year inspection just because we had never had this kind of heating cooling before- and they came out, checked everything out and were beyond pleasant.  We have nothing but good things to say about this company and their product, and verbally recommend them any chance we get!

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job was performed a promised. On time at budget

Due to a mid summer decision to do the work Bartholomew was quite booked when I placed my order.  They were up front about this and the delay that would be needed.  Having had friends who had been very satisfied with Bartholomew I agreed to the wait.  When the work did start everything was done very professionally and with a high level of of craftsmanship in all aspects of the work.  The crew was friendly and very neat, placing heavy canvas tarps over every area of carpeting where they had to travel.  The work was done exactly when it was promised and all of the new equipment has worked exactly as described.

Very courteous and professional

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