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Fibercare

Carpets or Rugs - Clean at Home, Carpet Repair, Refasten, or Stretch, Carpets or Rugs Clean Offsite,

About us

We are an IICRC (Institute of Inspection, Cleaning, & Restoration Certification) certified firm which means that all technicians are required to take classes throughout the year and pass required tests. John Schremser is an IICRC Master Textile Cleaner and an International Certification Registry (ICR) Certified Carpet Inspector. Fibercare is not only a “family-owned and operated” business, but we are a local operation, servicing all of metro Grand Rapids, West Michigan area, Lakeshore, and Holland/Zeeland. “We treat each customer like they are our own neighbor. It's a truly unique experience with people who care. The thing that sets us apart from other carpet cleaners is not just the extensive education and training I require of my technicians, but the fact that we love people and we care about their needs.”

Business highlights

Emergency services offered
31 years of experience

Services we offer

area rug cleaning, carpet and area rug repair, carpet cleaning, carpet inspection reports, carpet spot dyeing, commercial carpet, grout tile and stone cleaning, leather cleaning and repair, upholstery cleaning, water damage restoration

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-9 of 9 reviews
John S.
Sep 2017
5.0
Yes, I recommend this pro
$270
The cleaning took about 1-1/2 hours and they use several different stain removers that achieved great results.

Albert M.
Apr 2017
5.0
Yes, I recommend this pro
$80
Two friends recommended Fibercare for our carpet cleaning needs and we were more than satisfied. They were very good about communicating with us on their arrival time and very professional. They were extremely knowledgeable about carpets in general and the best way to address specific needs. They did not overstate our needs and, in fact, told us some areas only required the high traffic paths be cleaned. I will not hesitate to call them in the future.
Response from Fibercare
"Thank you [Member Name Removed]! We greatly value your trust and confidence and sincerely appreciate your loyalty to our business. We appreciate your business and look forward to serving you in the future!"

Chad W.
Mar 2017
5.0
Yes, I recommend this pro
Fibercare did an amazing job and left everything looking like new. Isaac was a little late but made sure to call ahead and let us know. He was very professional and courteous. We plan to use Fibercare for all future carpet and upholstery cleaning needs.
Response from Fibercare
"So glad that you enjoyed our service [Member Name Removed]! We truly appreciate your business, and we're grateful for the trust you've placed in us. Please don't hesitate to call me if ever a problem should arise. We hope to have the pleasure of doing business with you for many years to come!"

Karen K.
Nov 2016
5.0
Yes, I recommend this pro
$600
They did a great job. They seemed to know what they were talking about with cleaning methods for this kind of rug. They showed up on time, rugs were clean, price was reasonable.

Kathleen T.
Nov 2014
5.0
Yes, I recommend this pro
They do an awesome jobs. They do some tricky things for me. They are really great. I've always been very happy with.

Sandra B.
May 2014
5.0
Yes, I recommend this pro
$175

This is a great company. I have used him for a long time. I have allergies to chemicals, but he uses an organic solution to clean my carpets and does a better job than I have seen any other company do. He has great attention to detail and is very meticulous. A true perfectionist. He wears protective covers on his shoes so he doesn’t track in dirt. When he finishes the carpets look new.


Christine S.
Aug 2013
5.0
Yes, I recommend this pro
$180
Great. John and his crew are always accommodating to our needs. Since we are an office - he will let us make appointments after 5:00 so that we are interrupting the staff. The carpet always looks like new after he is done and if for some reason a stain doesn't come out he will notify me and explain the problem.
He has been a vendor for our company for over 10 years. He also does full office carpet cleaning two times a year. I have recommended him to a number of friends and co-workers.

Chris G.
May 2013
5.0
Yes, I recommend this pro
$330
They did a great job. They took care of my house and were very professional.

J F.
Jul 2011
5.0
Yes, I recommend this pro
$275
Technician showed up on time was very knowledgeable and certified.  Everything looks and smells great.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Fibercare is currently rated 5.0 overall out of 5.

Fibercare accepts the following forms of payment: CreditCard

Yes, Fibercare offers free project estimates.

No, Fibercare does not offer eco-friendly accreditations.

No, Fibercare does not offer a senior discount.

Yes, Fibercare offers emergency services.

No, Fibercare does not offer warranties.