
Above Roofing Inc
About us
Above Roofing started with a dedicated man who had a big idea. In 1995 Robert Freeman was a single parent trying to make ends meet while raising his young children. He had a passion to help others and used his knowledge and skills to start his own company doing home repair services. There were always homes needing roof work, and it quickly became his most popular service. It didn t take long for him to realize that many homeowners were being taken advantage of by other roofing contractors. Some were pressured by dishonest salesmen selling the homeowners things they didn t need or promising one thing but delivering another. Other homeowners hired guys who were nice but incompetent contractors, overlooking important aspects of the job just to keep the price down to win the bid. This often ended up causing costly leaks, mold and warranty issues. Another concern was with the people who were actually doing the work. While the sales person looked professional and seemed trustworthy, the guys that showed up to work on the roof looked like pirate crews with foul language and demeanors to match. These were guys he wouldn t want on his home or around his children! With each case Robert came across, he discovered a common denominator: a homeowner who was not given the information they needed to choose the right contractor. His heart went out to them. He knew he wanted to be a roofer that was different than the rest of the pack. He strived to go above the image of a normal roofing company - hence the name Above Roofing - by providing homeowners an honest, quality service at the right price, and it worked! Robert used a picture of his black lab to help represent the company because she was loyal, friendly and trustworthy- exactly what he wanted Above Roofing to be. It didn t take long for word to spread about this new company. Customer referrals became a huge part of growing the business, and it hasn t stopped since! According to Robert, Homeowners don t have to settle for poor workmanship or high pressure sales techniques. We believe homeowners can be confident in making an informed decision when hiring a contractor if they are equipped with the right information. Our job is to give them that information. Above Roofing has grown from a struggling young father with an entrepreneurial spirit to an award winning, thriving business supported by a great team of office personnel, estimators and roofing technicians who all share the same core beliefs on which the company was built.
Business highlights
Services we offer
Gutters, Insulation, Roofing, Skylights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
94% | ||
4% | ||
1% | ||
0% | ||
1% |
"Thank you, [Member Name Removed]! We are glad to hear that you had an outstanding experience!"
"Thanks [Member Name Removed]! Glad we could help you with your roof repair!"
"Thank you, [Member Name Removed]! We appreciate your business."
"Thanks for your feedback! Glad we could be of service to you after the wind storm."
"Thanks for choosing Above Roofing to fix your roof leak. We appreciate your feedback!"
"Happy to help you with your new roof! Thank you for your great review!"
"[Member Name Removed], Thank you for taking the time to fill out this review. As we grow and continue to work on improving our customer service, feedback is valuable to us. We're glad the ladies in the office were helpful! It had been in the works for a while, and we have since implemented, a new customer relations software program to have information on each of our clients at our fingertips. We've also found that narrowing our service area during especially busy times helps to ensure that our clients are well cared for. Please keep in mind we have a lifetime workmanship warranty on the work we've done, so free to contact us if needed. Again, we apologize for your experience - it was a pleasure to work with you."
On the day of the job, the crew showed up on time and got right to work. We had some weather in the area, so they only worked for one day (about 40% of the job was complete). However, Above Roofing is methodical and they make sure the house is weather proof before leaving the site. The crew returned on Monday, and had the job done by the end of the day. Very well done plus their clean up process is very thorough. I didn't find one nail in the landscaping, but that wasn't surprising given how careful they were around the plants. The only time I found nails was after the dumpster was removed. However, these were under the dumpster...I wouldn't expect the crew to find those any way. Robert came back out to walk the property with me one last time, and he found a few areas that didn't meet his standards (did I mention his standards are very high). A small crew was out the next day, and they wrapped up quickly. Overall, I am very pleased with Robert and the Above Roofing team. As I mentioned before, they are not the cheapest operation but I'm impressed with the quality. I've recommended them to all my neighbors, and my next door neighbor used them as well.
Mr. Wall was one of the nicest, most down to earth, and professional representatives of a company that I have ever had the pleasure of meeting. There was no "hard-sell"...just honest, straight forward information and the best of all was the price...exactly where it had to be!
I was out of town when the job was completed and my wife was home when the crews showed up...including Mr. Wall.
Oustanding job, great crew, and after the job was done, you really could not tell they were there...the clean-up was superb!
Mr. Wall and Above Roofing has earned our trust and respect...we will be using them in the fall for gutter replacement.
I highly recommend Mr. Wall and Above Roofing!!
Above Roofing did a timely and conscientious job. They are a professional and knowledgeable group. They were wonderful to have around, kept their mess to a minimum, cleaned up completely, and returned to be sure that all was done as I expected.
I was particularly impressed that the products used were made for Michigan's weather. My roof has performed as promised.
They went above and beyond, I would recommend Above Roofing to everyone.
Also, Above doesn't have it's own workers; they use subcontractors. Jerry said they have three subs they use exclusively.
Licensing
State Contractor License Requirements
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