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Bill's Mobile Lock

Locksmiths

About us

Bill's Mobile Lock was founded in 1962 by Bill and Shirley Konwinski, who ran the business together for 34 years. They built Bill's Mobile Lock into one of the most trusted names in the business and set the high standards that the company still follows today. When the time came to slow down and go fishing, Bill and Shirley turned the keys over to their son, Mark, and his wife, Connie. Mark and Connie have continued to improve Bill's Mobile Lock since then, with Mark continuing to grow his skills through advanced locksmith training; today, he's become the president of the Michigan Master Locksmith Association. And Bill's Mobile Lock has become a 21st century locksmith service that still maintains its traditional goal: Always meeting its customers' needs.

Business highlights

63 years of trusted experience

Services we offer

Lock Repair & Re-keying

Amenities

Senior Discount

ask for details



Accepted payment methods

MasterCard
Visa

Reviews

4.924 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-24 of 24 reviews

Harriet M.
01/2017
5.0
locksmith
  + -1 more
Professional courteous and good service.
Description of Work: Locked out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen E.
04/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: He unlocked a safe for us. He did a great job. I wold recommend him. He was nice and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan M.
10/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Broken key removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Andrea P.
06/2014
5.0
locksmith
  + -1 more
They were on time, very efficient and friendly!
Description of Work: Changed my locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna L.
06/2014
3.0
locksmith
  + -1 more
What part of it didn't don't you understand. I didn't use the service.......
Description of Work: We did not end up using this service husband figured it out on his own. Don't know what else you want me to say. Have given this review once already so I hope this cleans up my account. There was no work date so I will make up one for you if it will help you accept this review. You need to have a question that will let people tell you that they didn't use the person they called.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kim O.
04/2014
5.0
locksmith
  + -1 more
We have used them several times.
Description of Work: Bill's Mobile Lock Svc is our locksmith and they made a new key for our car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephanie S.
04/2014
5.0
locksmith
  + -1 more
He did a magnificent job. His price was fair and he was extremely professional. I would recommend him to anyone.
Description of Work: He changed the entire lock for my door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Donna L.
12/2013
5.0
locksmith
  + -1 more
Husband figured it out on his own. was the best priced of everyone I called.
Description of Work: Did not use.
Rating CategoryRating out of 5
Yes, I recommend this pro

JOE W.
07/2013
5.0
locksmith
  + -1 more
He was quick and complete. He explained what he was going to do, how long it would take and how much it would cost all before he started the project.
Description of Work: Provide new locks for front and side doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Theresa I.
04/2013
5.0
locksmith
  + -1 more
I was frustrated with my old lock taking 20 minutes to unlock and called Bill's and he gave me a price and came out and fixed the lock and deadbolt (he was only there for about 15 min) right away....no problems/issues. I would call him again.
Description of Work: Lock and dead bolt needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jeff L.
02/2013
5.0
locksmith
  + -1 more
The response was quick and he was on time. The work was done very efficiently and correctly, and in a very short time, the house was rekeyed and we were all set. I would definitely use Bill's again in the future and recommend him.
Description of Work: I called Bill's Mobile Lock to rekey a home after taking possession.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Elizabeth L.
01/2013
5.0
locksmith
  + -1 more
Bill was excellent from the moment he walked in the door. I wanted a deadbolt installed on the front door and even though it was an easy install, Bill pointed out how it would not any security to the door I have. He gave me several suggestions that I could use by simply going to the hardware store and making a purchase. He also reviewed my door slider and affirmed that the system I had in place was secure. Bill rekeyed the front door and the back door to put them on one key and provide us with some comfort knowing that no one else had a key to our recently bought home. Bill could have made an installation that cost me a lot more, but didn't. He was honest and pleasant. He was timely and was here for only about 30 minutes. I would recommend his services to anyone.
Description of Work: Rekeyed entry doors and advised on other security issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GERI J.
10/2012
5.0
locksmith
  + -1 more
Our mom is 91 years old and suffering from slight memory and hearing loss. We had her keyed locks replaced because she was forgetting to leave the keys in the locksand instead was hanging them on a wall with a nail in an adjoining bathroom. My siblings and I were afraid if an emergency happened she would not be able to find they key and would be trapped inside. When Bill arrived he had the type of lock I was looking for in his mobile truck, but I thought the lock wouldn't work. However, my sister came shortly after he had left to get another one and she said the lock he showed me was exactly the one she had onher door and to call him back. I called Bill, he was just about to have lunch, but he put off his lunch and rushed back and had the lock installed in no time. Bill, also suggested we replace mom's old storm door which also had a keyed lock from the inside. He suggested a new door because he said the door was so old and where the lock was located it would be difficult to put a new one in and she would have trouble unlocking the door as she does now in case of an emergency. He even gave us a referral for a door company, one I was already familiar with. An added bonus was that Bill's business is in the same city of my mom's house, no more than 15 minutes away, very convenient. I wish Bill was close to my new condo, I would have him rekey my unit, but it's simply too far to ask him to drive for such a small job. I would definitely hire Bill again and will definitely refer him to anyone whose looking for an excellent locksmith.
Description of Work: Bill, Replaced a lock that opened with a key from the inside as well as the outside with a thumb lock on the inside and with a a key from the outside. Key rekey the old keys to be used with the new lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Phyllis M.
07/2012
5.0
locksmith
  + -1 more
Very well
Description of Work: Re-keyed door locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bonnie B.
06/2012
5.0
locksmith
  + -1 more
He is excellent. He was very reasonable and I have quite a few locks in my house. He was really nice. I called him and he got me in right away. His availability was quite good. He came out and he was personable. He didn't talk a lot. He did the job and offered me the keys. He was trust worthy. The price was good.
Description of Work: I just used Bill's Mobile Lock to change locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Phyllis M.
04/2012
4.0
locksmith
  + -1 more
After several conversations over a period of 2-3 days, the job request was completed.
Description of Work: Re-keyed locks

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Stephanie N.
03/2012
5.0
locksmith
  + -1 more
I was very pleased with the service. I called and he was able to come right out and after looking at the door he had to go pick up some other supplies but returned quickly and within about an hour we had new locks on our doors.
Description of Work: My husband and I bought a new home and had the locks replaced since the locks were very old and it wasn't worth it to just re-key them and had a deadbolt installed on the back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

Ken M.
03/2012
5.0
locksmith
  + -1 more
I called about 10 days prior and Mark told me that they were going on vacation the following week and he would contact me the Monday that he was back to work. He did ask what type of locks we have, brand and finish, and said he would have the deadbolts on the truck when he came out. On the Monday he got back to work I got a call at about 8 AM asking if I still needed the service and we set a time of 9:30 for him to arrive. He was on time and gave us a choice of different finishes to choose from. He got right to work and checked with me at each step of the install to be sure what we wanted was what he was doing. He finished the job in a very timely manor and cleaned up thoroughly after the job was completed. I had not asked for an estimate prior to the work being done, but the price was right in line with what I expected, so I felt it was very fair. I would not hesitate to use Mark again or to recommend his services to anyone.
Description of Work: Added two deadbolts and rekeyed all other exterior locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Lynn Q.
03/2012
5.0
locksmith
  + -1 more
Smooth as silk. This guy knows his stuff. Got the job done no muss no fuss. Asked for 6 keys gave me 10.
Description of Work: Rekeyed 7 locks on house doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Elizabeth H.
08/2011
5.0
locksmith
  + -1 more
My husband and I recently purchased a new home and wanted to get the locks changed as soon as possible. There were some minor issues setting up the appointment time but once he was there he did a great job. He showed up on time and got straight to work. Overall we had four doors that needed to be rekeyed. Once he started work, he realized that two of the doors had faulty locks and needed to be replaced. The two other doors he rekeyed no problem. He gave us plenty of spares too which was really nice. It was a little more expensive than we were anticipating but that was because we had to replace two of the lock sets. Had we not had to do that portion, it would have been much less. Overall we were very satisfied with Bill and would definitely recommend him to someone else.
Description of Work: - Rekeyed 2 doors - Replaced locks/fixtures on 2 doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$220

Derek C.
01/2011
5.0
locksmith
  + -1 more
My wife and I closed on our new condo and we needed our locks rekeyed and deadbolts installed. I called Mark Konwinski from Bill's Mobile Lock and he was able to schedule an appointment with us for the following day. Mark was very knowledgeable, and was able to recommend the appropriate locks for our needs. When he was finished with the installation he had us check every lock to make sure we were completely satisfied. He also left us with several spare keys, which was greatly appreciated.
Description of Work: Rekeyed my condo and installed deadbolts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sarah B.
01/2011
5.0
locksmith
  + -1 more
My front door lock broke on Monday afternoon. I called Bill's Mobile Locks and spoke to Mark. Mark mentioned that if I took pictures of my lock and emailed it to him he could immediately see what type of lock to replace it with. Great idea! Mark came the next day right on time with replacement locks for both my front and side doors. He was very quick, professional and did a quality job.
Description of Work: Had front door lock and side door lock replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

zona B.
07/2010
5.0
locksmith
  + -1 more
He was very good. He was very through and changed one around that was done improperly. I was very impressed with him.
Description of Work: He re keyed my two deadbolts and two locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

A K.
12/2008
5.0
locksmith
  + -1 more
He was very careful and thorough in his work. The rate he charged was very reasonable. He was working with complicated locks and did a great job.
Description of Work: Replaced a faulty deadbolt and put in new hardware for our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    236 Helen St, Inkster, MI 48141

    www.billsmobilelock.net

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    Bill's Mobile Lock is currently rated 4.9 overall out of 5.
    Bill's Mobile Lock accepts the following forms of payment: MasterCard,Visa
    No, Bill's Mobile Lock does not offer free project estimates.
    No, Bill's Mobile Lock does not offer eco-friendly accreditations.
    No, Bill's Mobile Lock does not offer a senior discount.
    No, Bill's Mobile Lock does not offer emergency services.
    No, Bill's Mobile Lock does not offer warranties.
    Bill's Mobile Lock offers the following services: Lock Repair & Re-keying

    Contact information

    236 Helen St, Inkster, MI 48141

    www.billsmobilelock.net