Default business cover photo

The Carpet Guys

About us

Since 1986, The Carpet Guys have have served Howell, MI and Livingston County as carpet and furniture cleaning professionals. We provide quality service at the lowest price—guaranteed—and with no hidden costs. We will clean your carpet to your 100% satisfaction. We use non-toxic, mildew-retardant cleaners and truck-mounted hot water extraction system that can extend the wear life of your carpet significantly. Residential and commercial jobs are welcome.

Business highlights

Emergency services offered
39 years of experience

Services we offer

Carpet cleaning

Amenities

Emergency Services

Yes

Reviews
4.617 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
18%
3
0%
2
0%
1
6%
Showing 1-17 of 17 reviews
Ruthann Y.
Mar 2019
5.0
Yes, I recommend this pro
The first time I used the Carpet Guys Matthew Wojtkowski did a wounderful job!!!! Then I hired carpet guys again to finish. Josh L. and Brett L. also were great. They helped to put everything back where it was supposed to be, also they took an item to the trash for me. I loved their work. They were very respectful also !!!!!!!

Brandon M.
Jul 2018
5.0
Yes, I recommend this pro
The installer Joshua Laby was on time and very professional. I was smiling ear to ear with his work. He left my home cleaner than I could've done myself. I 100% recommend the carpet guys and Josh to everyone! A+ job!

Rudolph H.
Sep 2017
4.0
Yes, I recommend this pro
Good job laying the carpets.Clean up was not the best.Did not receive a follow up call from the carpet guy.

Marge G.
Jun 2017
5.0
Yes, I recommend this pro
$6,000
Okay. Carpet installation reps could have been more professional

Vern L.
Aug 2016
4.0
Yes, I recommend this pro
$2,600
Good, fast, and cleaned up after themselves

Carolyn B.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Debra M.
May 2016
5.0
Yes, I recommend this pro
unknown

Lynne A.
May 2016
5.0
Yes, I recommend this pro
unknown

Linda B.
May 2016
5.0
Yes, I recommend this pro
unknown

DIANA F.
Oct 2015
3.0
The representative arrived promptly and brought in 5 sample boards of carpet.  He measured while I went over the samples.
This was the third company that I had come to quote the job so I knew about how many yards I needed already. 
Of the 5 sample boards only one had one close to what I  looking for so I asked if he could show me what else he had in this style of carpeting.  He said that one board was all he had.  So, ok tell me how many yards and how much for this one.  I just picked one.
With Angie's list discount I thought it should be less than the other two quotes I had since the carpet was not quite the quality quoted by the others. 
The base quote on his quote stared out $1000 higher than the other two and after discount was about the same.
Biggest problem was he told me I needed about 50 yards more than the others.
Since he didn't have anything I really liked I said thank you very much for stopping by and good bye!

Vicki W.
Sep 2015
4.0
Yes, I recommend this pro
unknown

Don N.
Jan 2015
1.0
unknown

Julia S.
Sep 2014
5.0
Yes, I recommend this pro
$40
unknown

Michael H.
Jun 2014
5.0
Yes, I recommend this pro
$105
unknown

Aaron T.
Jun 2013
5.0
Yes, I recommend this pro
$115
They did great, customer service is great, very punctual, very knowledgeable, and would highly recommend to everyone..

Dean is a great person, with almost 30 years experience.. His expertise is unparalleled...

Don't call anyone else, this is your Carpet Cleaning Service for life... It's now my Families!!!!!

Thanks from the Whole Family guys, we feel so much better about our carpet now!!!!!!!!!

Maribeth R.
Oct 2012
5.0
Yes, I recommend this pro
$150
Prompt service, thorough cleaning, discount for first time customers, no disruption of household routine.

Kirt P.
Jun 2011
5.0
Yes, I recommend this pro
$85
They were excellent. The carpet is pretty old and I told him over the phone that I couldn't afford new so he said he would come and do his best. He really did a good job. He had a sale going. The price was excellent for the amount of work. I told them I would recommend them to anybody and I would use them again.

Marsha L.
Mar 2009
5.0
Yes, I recommend this pro
$130
My initial call was answered by a very pleasant and helpful young woman, Angela. She answered all my questions and we set up an appointment. I was pleased that the owner, Dean, comes to every job. The appointment was for 10AM. I was told that they usually ask for an hour leeway in case they were detained at the job before mine. They called before ten and said they were running 30 mins behind. They arrived at the 30 minute delayed time. We walked through the house and discussed the carpets in each room. There was a minor problem with the equipment on the last room. The problem was fixed and the job was completed. I am very pleased with the results. Dean gave us some advice on how to care for common spills on carpets. Our carpets are white, so we really appreciated the information. Both Dean and his helper were courteous, clean and respectful of our home. I'm definitely going to use them next time. I would highly recommend them.

Kathleen K.
Oct 2008
5.0
Yes, I recommend this pro
$100
Very well. Very friendly first contact, Angie, who made the appointment was helpful and courteous. The carpet guys, Dean and Nate, were very knowledgeable about their craft. Done in a timely fashion = 2 hours total. I will be a repeat customer.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Carpet Guys is currently rated 4.6 overall out of 5.

No, The Carpet Guys does not offer free project estimates.

No, The Carpet Guys does not offer eco-friendly accreditations.

No, The Carpet Guys does not offer a senior discount.

Yes, The Carpet Guys offers emergency services.

No, The Carpet Guys does not offer warranties.