Evergreen Deck Builders LLC

Pro Deck Builder

I had a VERY disappointing experience with Evergreen Deck Builders. While I initially had high hopes based on their promises, the service fell short in several areas. The customer support was mostly unresponsive, leaving my concerns unresolved for days at a time. Additionally, the build quality and crew they sent out for the project did not match the description, which was frustrating given the price point. The crew that we had were rough frame builders, NOT qualified deck builders. They did not have proper equipment beyond building the main frame. The crew showed up in a minivan without a job trailer with all equipment needed as was described in their handout. They did not even have a power cord on the first day. I let them borrow my power cord and saw horses to cut framed pieces so they did not have to cut on the grass. They failed initial and final inspections. The inspection issues were resolved but not without conflict from management. I believe there?s potential for improvement,

Evergreen was amazing from start to finish. Dominic came out and gave us not only a fair price but also gave us multiple options to achieve the design and space we wanted. The crew was on time and worked very hard to finish our deck in a timely manner. The craftsmanship and expierence was amazing. The owner Ryan was always just a phone call away and answered any questions we had and you could tell he really wants his clients to have the best experience and great quality work. We couldn't be happier with the outcome and are looking forward to enjoying the family gatherings on our beautiful brand new deck.

Great company to do business with, will be hiring again in the future