Ewer s Septic Tank Service

I would use them again.

Went well. Finished the job despite a pouring rain.

Good-always professional and do a good job.

Our appointment was scheduled for Thursday 2-7, however, they were unable to make it. They called and performed services the following morning.

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We were told they would arrive between 1 and 5ish. I took that to mean they would arrive closer to 5. Well, 1,2,3,4, and 5 o'clock came and went. Just as we were about to give up on them the phone rang at 7pm. We figured that we should just let them complete the service. When they were working it became more clear why they can't pin down their appointment times. My complaint and their fix revolves around better communication between the client, the servicemen and the home office. Overall they were very nice and did a good job though.

Been using them for years, had an emergency on a Sunday and left them a message, received a call back within a few hours and they squeezed me in the next day! Awesome service and extremely knowledgeable.  They even helped me over the phone by giving me tips to another issue I had unrelated to the tank being full, but the pipe exiting my house on the way to the tank had somehow broke leaking waste fluids into my basement....dug it up and repaired it with the tips they had given me.

Went well.  Absolutely on time.  Spent more time than others have scraping the sides with some kind of long tool.  I am happy.  I have paid more for less attention.

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Ewers has provided me with great service and has answered many questions I have had about how the septic tank works. This is a family owned business and very honest about their services. They may be small but they are great to work with.

They allowed me to just leave the check on the front porch and cleaned my tank while I was at work.

Cleaning septic tanks is a dirty job so don't expect guys to come out in 3-piece suits. Their attire matches their job so it was hard to rate them on professionalism. All I can say is that their service is fair, honest and friendly.

I left a message and within a few minutes a lady returned my call and was very pleasant to speak with. She informed me that they would arrive between 11 a.m. and 3:00 p.m., however, they may possibly run late. Joe, the representative arrived around 3:10. Not bad with timing. He was very patient and did an outstanding job with answering all of our questions, since we are new to having a septic. He also did an excellent job cleaning the tank and making suggestions as to the length of time to have it cleaned again. Overall, we were very happy with the service Joe provided. We would use Ewers Septic again in the future.

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I thought it went well till later that day when my shower and toilet started to over flow again. I knew my tank was empty. This was the first time I used this company and It will be my last. I have had tank cleaned out many times and all the other companies always stuck the hose on the pipe coming in to the tank to make sure it was clear, especially when you have a full tank. The next day I called a plumber thinking I had a clog in my pipes near the shower as it was backing up in my shower. When the plumber got here and looked, it turned out that I had some build up at the end of the pipe that goes into sepitc, it was very noticeable also. If the guy who empty my tank would of took 5 sec. and placed the hose on that pipe I would of never called a plumber and had to pay 114.00 to the plumber. I called the company to ask about it and I basically got a TO BAD. That it is up to the service guy if he feels like it is needed. If the service guy would of looked a little better and with the tank being so full he would of seen the issue. I have never had this issue before as all the companies I have used do this. I was in need of something in a hurry and they were the only company that could come out the soonest. Next time I won't be in such a hurry and wait.

The two  men that came and installed our new septic tank worked up and beyond the call of duty.  Removed the old small septic tank per the inspectors request and installed the new one.  Leveled off the yard in that area for us.  Great Job and great team!!

It went well. Came out with in 2 days of the phone call. Was prompt and friendly. Did a great job. It took approximately and hour.

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Excellent service in all aspects - timeliness, sensitivity, services, excellent. I will use them again.