The Welton's inspector serviced the furnace and green lighted the furnace as good. Fast forward 30 days, we've been in the home for less than 2 weeks and the furnace stopped working. We hired a different company to come inspect the furnace (because Welton's was too busy and booked out a week) and we find out the heat exchanger is bad. The exact issue that caused my home inspector to flag it in the first place! It caused the service wire to trigger the thermostat to shut down the unit. Now I'm looking at a $3,500+ bill to replace my furnace instead of having the previous sellers replace it prior to the home purchase. On top of that, when I called Welton's to voice my displeasure with the situation, the guy on the other end of the line was extremely rude.
Description of Work: We were in the process of purchasing a new home when my home inspector flagged the furnace because of questionable flames coming from the heat exchanger. The sellers were charged with having to get a HVAC certified technician to service the furnace. They hired Welton's to service the furnace.
Rating Category
Rating out of 5
quality
1.0
responsiveness
1.0
Deborah G.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Joyce C.
10/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: troubleshooting
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
John J.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
They are very good!
Description of Work: Service call, repaired boiler. Previously, they have installed a new AC system, worked on boiler, and worked on HVAC in my out building.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Eric H.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Corrected short cycling on heater. Very professional and very fair pricing for the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike G.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: There is a special circuit board in the heating system causing a problem and Weltons fixed it good!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William H.
02/2015
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Heating and A/C check. During check, tech used a screwdriver to punch |holes in the supply and return ducts so he could insert his probes. I asked |if he would like to use my drill and bits, he said no.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
$85
Gary N.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Serviced furnace, new filters, new batteries in thermostat. Did excellent work, no issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Catherine T.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
Our furnace went out the day before Christmas Eve, which was a Sunday last year. We called the and quot;emergency numberand quot; and wehn they called we asked them if they were working on Christmas Eve, we were delighted that they were, because we could wait one day to avoid after hours charges. They came at 9 am and fixed the furnace and we couldn't have been happier.
Description of Work: Came to our house on Christams Eve at 9 am. Fixed the problem and were on their way. Everytime I call them, they show up right away
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
kraig L.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
I give them "A" across the board.
Description of Work: I used my heating system cleaning services done by Weltons Heating and Cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Joan C.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
A difficult problem was solved efficiently.
Description of Work: Replaced water heater. Usually a one man job but I had the area remodeled and the remodeler enclosed the water heater with a wall! Because of this the old water heater could not be removed easily so ended up being a very diffcult job. Welton's was exceptionally helpful. They removed the wall and it took two men to lift it up and out of a very tight area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Ronna B.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
They have always been quick to respond, and they seem to be sensitive to cost.
Description of Work: They got a furnace going for me in a project house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Anneliese B.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
They are great, prompt and professional. Anytime I call they come right away.
Description of Work: I've been dealing with them for 20 years, recently they cleaned my furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$92.72
George V.
10/2009
5.0
heating & air conditioning/hvac
+ -1 more
Very positive experience. Technician was knowledgable and went right to the source of the problem without wasting time. Attitude was professional and courteous. Clean attire and respectful of our household. Offered to be contacted if any follow up was necesessary. Overall, very pleased with this company and will use them again.
Description of Work: Repaired water line to Waterfurnace Geothermal system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
06/2006
5.0
heating & air conditioning/hvac
+ -1 more
THEY WERE OUT TO MY HOME ON TIME AND THEY WERE VERY PROFESSIONAL. THE TIME FRAME WAS WONDERFUL, BECAUSE THEY WORKED AROUND MY SCHEDULE. IF I NEED MY AIR CHECKED AGAIN I WILL DEFINITELY CALL THEM.
Description of Work: WE ASKED THEM OUT TO CHECK AND REFILL THE FREON IN THE AIR CONDITIONER
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
WELTONS HEATING & COOLING is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
WELTONS HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, WELTONS HEATING & COOLING does not offer free project estimates.
No, WELTONS HEATING & COOLING does not offer eco-friendly accreditations.
No, WELTONS HEATING & COOLING does not offer a senior discount.
No, WELTONS HEATING & COOLING does not offer emergency services.
No, WELTONS HEATING & COOLING does not offer warranties.
WELTONS HEATING & COOLING offers the following services: HVAC