The owner of Thee Electric came to my house promptly and quoted the job. He said they had immediate availability (maybe that should have been a red flag?). He quoted $3,495. The original quote was to run the electrical tubing under the porch, but when I was unable to pull the boards up he said the tubing had to go through the porch, and that it wouldn't be very noticeable. Now there is a giant electrical tube going through my porch, and there's absolutely no reason they couldn't have gone underneath. In addition, they didn't bother to pop out the trim, so it sticks out 1/2" further than it needs to and the trim is now foreverly embedded. The 3"+ tube is a trip hazard and awkwardly jogs through the room. It appears that the workers mistook the location of the hole they drilled in my house, which pushes the tube across an entire corner of the porch so the space is unusable and ugly. Some of the workers that showed up (not the guy that quoted) were terribly rude to me and the HVAC guy. At one point, the worker that seemed to be in charge implied that the electric tube was no big deal because my house wasn't nice. I didn't know exactly what this job would entail, and the work was being done in November. I told the owner that I would be home the whole time with my 6 month old daughter and he didn't bother to tell me that I would be completely without power for 12 hours straight, and then intermittent interruptions throughout the second day. I had to throw out everything in my refrigerator. Of course I knew there would be power interruptions, but I thought that was the kind of thing a professional would warn people of, especially when there is a daytime high in the 30's and there is a baby in the house. It was so cold by evening, but I couldn't leave with people I didn't know in the house. I bundled the baby up in winter outdoor clothing. This wasn't emergency work, and I could have easily scheduled it for spring. The job took much longer than the owner anticipated, but there were no surprises or unexpected events. Rather, the work simply took longer than quoted even though some items were not completed that were on the original proposal. The changes from the original proposal were that 1) a plug for a microwave hood was not installed, 2) no new outlets were put in the basement, and 3) the strange giant electric tube went through the porch rather than under it. As a result, my final bill was $4,295 - a full $800 more than the proposal, despite the fact that many services and materials had been removed from the original proposal. At no time was informed that there would be higher charges for any reason. When I called the owner he explained that running the tube through the porch cost more, although he didn't tell me when we talked about it, nor did he provide an updated proposal. To add insult to injury, I was charged substantial interest because I took time to analyze the bill and I was told that I was supposed to have paid 1/2 the cost upfront. If money up front were required, why did they start the job? Or if he had just called me up and said they needed money to start I would have brought it to him. Instead I was charged 24% interest on the "overdue" amount. I was only able to get the bill back to the originally proposed amount by threatening legal action which is something I've never even considered doing even though I've hired countless contractors for many projects on my homes over the years. I regret having work done by this company, and I have a strange ugly tube to trip over and remind me of it on a daily basis.