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Kinetico Clearwater Group Corp
Water Heater Installation and Replacement, Water Heater - Repair or Service, Water Treatment & Purification System Installation and Replacement,
About us
Discover unparalleled plumbing expertise with CGC Home Services, Michigan's trusted plumbing professionals. Specializing in both residential and commercial solutions, we handle everything from water heater services and plumbing emergencies to drain cleaning and leaky pipe repairs. Beyond general plumbing, CGC Home Services is a leader in water treatment, boasting a legacy of over 75 years in delivering pristine water solutions. Experience the difference with our comprehensive range of services, including water filtration, softening, and reverse osmosis, ensuring the highest quality water for your home or business.
Business highlights
Emergency services offered
79 years of experience
Services we offer
Automatic Salt Delivery, Bottled Water Delivery, Chemicals & Supplies., Equipment Service, Water Testing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.842 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 10% | ||
| 0% | ||
| 2% | ||
| 0% |
Showing 1-25 of 42 reviews
Karen N.
Oct 2018
Scott was very professional. I had my water tested. He recommended a water treatment system best for my situation and did not try to sell me something I didn’t need. I had a water softener already and he felt I could use this I appreciate the honesty. The installers were very knowledgeable and answered all of my detailed questions. They were very responsive and I know have great tasting water now. Very much recommend this team.
Richard F.
Aug 2018
They were excellent and even assisted with financing. They were very professional and called us the day before to confirm our appointment. They arrived on time. The only thing is I forget to call them to come out to put in the salt but other than that, we are very pleased with our system. Donny was our salesman and we would definitely use them again.
Response from Kinetico Clearwater Group Corp
"Thank you for the wonderful review and helping us spread the word! Enjoy your water!!"
Wendy C.
Mar 2018
Thank you to Mark and Ryan for installing the new water softener. Have used Clearwater for 20 years now and would not use anyone else. I have horrible well water and they have gone above and beyond to make sure I have the best water possible both inside the house and outside.
Response from Kinetico Clearwater Group Corp
"Thank you for the review!!! Mark and Ryan are superstars!! We are happy to be of service and are glad your are enjoying the best water!"
Tom M.
Feb 2018
Went well. rebuild was 1/2 the cost of new. Only thing that the carbon filter ($700) was oversold as a million gallons, really ~250,000 gallons. Still bought afte some Google compares
Ken K.
May 2017
Fine once they confirmed the appointment was for the morning and not the afternoon. Scott also called a half hour before to notify me he was on his way.
Jeremy B.
Apr 2017
Did a fantastic job. Explained that the filters were designed to shut down after 500 Gal of water. Hiring Kinetico and paying them for the filters was all cheaper than buying the filters on Amazon!!
Susan P.
Dec 2016
Water softener was filled and hardness tested. Did not bring enough salt and 2nd trip was necessary a couple of days later.
Natalia M.
Dec 2016
Donny showed up on time and was very professional and personable. He went through a whole presentation and explained every test he ran. Prices came at the end of the presentation, I think the whole appointment took just over an hour. He answered our many, many questions and was patient. They do try to push their Kinetico system, which is very pricey. However, they do offer other solutions that are similar in price to what other companies offer. We ended up purchasing the Kinetico system and will update post after using product for a while. They do offer to come out once a year and test your water to make sure the product is functioning as promised.
Kathryn M.
Dec 2016
I was totally happy with that guy. That guy went above and beyond like he really cared.
Mary R.
Apr 2016
unknown
Mary P.
Oct 2015
unknown
Ken K.
Oct 2015
System is still in good shape after 6 years. Answered my questions.
Randy V.
Sep 2015
Very knowledgable service tech. Checked out system and assessed issues.
Mark R.
Sep 2015
The technicians who installed the system seemed to do a good job on the day of installation. A few days later I went to the water system area in the basement and found puddles of water surrounding it. I called the salesman and he sent somebody out a day or two later. They inspected the system, and said it was a loose nut on the line to the brine tank and left...without cleaning up the water mess or salt residue from the leaking salt water. A week later it was still leaking, so I called again. My message was not returned after several days so I called again and left a message, which was returned the same day. It then look over a week to get another technician to come to the house. He said the brine tank was cracked from when the installation technicians moved it, This technician did a thorough job, replaced the tank, cleaned up the entire area and the salt residue, and checked to make sure the entire system was ok. In the end the system is working well, but two return visits and a lot of hassle should not be part of the deal,
Frank M.
Sep 2015
Clearwater has followed through and assured my current Kinetico system is performing perfectly.
Kathleen M.
Jul 2015
unknown
Jason K.
May 2015
.
Response from Kinetico Clearwater Group Corp
"I want to personally thank you for trusting our company with your family’s water. My family started our business in 1946 and our business and reputation has been built on referrals that come from always satisfying our customers. We will work hard to earn the right to ask you to also feel good about referring us one day. Thanks again. Sincerely, Richard Abel President"
Zehra S.
Jan 2015
Great service, on time, very nice service call, great information
Response from Kinetico Clearwater Group Corp
"I want to personally thank you for trusting our company with your family’s water. My family started our business in 1946 and our business and reputation has been built on referrals that come from always satisfying our customers. We will work hard to earn the right to ask you to also feel good about referring us one day. Thanks again. Sincerely, Richard Abel"
Nanette M.
Nov 2014
Read above
Response from Kinetico Clearwater Group Corp
"Dear [member name removed] I want to personally thank you for trusting our company with your family’s water. My family started our business in 1946 and our business and reputation has been built on referrals that come from always satisfying our customers. We will work hard to earn the right to ask you to also feel good about referring us one day. Thanks again. Sincerely, Richard Abel"
Emily E.
May 2014
I used Clearwater Systems Kinetico and the experience was fine. I last spoke to them in the last 6 months. They brought salts which they put in the water softner. they were prompt, on time and reasonably priced. I would recommend Clearwater Systems Kinetico and use them in the future again.
Response from Kinetico Clearwater Group Corp
"Dear I want to personally thank you for trusting our company with your family’s water. My family started our business in 1946 and our business and reputation has been built on referrals that come from always satisfying our customers. We will work hard to earn the right to ask you to also feel good about referring us one day. Thanks again. Sincerely, Richard Abel President Clearwater Systems/Kinetico"
Pete M.
May 2014
They were okay. The presentation was good, but the price was just outrageous. They had a polished presentation, and you could tell that they had done a lot.
Response from Kinetico Clearwater Group Corp
"Thank you for the time you spent considering Clearwater Systems Kinetico to trust with your water needs. I represent our Builder Department and can provide you with several lower cost options to consider, most with substantial savings, if you aren’t sure of the Kinetico Products value. Remember, Clearwater Systems will stand behind whatever you select with a 68 year spotless BBB record, a 10% best price guarantee, 90 day money back trial and a one year 100% upgrade option. Please call 1-800-342-0405 ext. 517 or email Todd Morgan, at [email protected] with the best phone number and time to call and discuss what would be the best solution for you. I look forward to earning your business. Thank You, Todd Morgan Builders Department Manager Clearwater Systems Kinetico"
Richard S.
May 2014
Account manager was knowledgeable and recommended S250 Kinetico Premier Series for a new build (pressure to include RO system which I declined over and over again) . Installation was scheduled later in the week which went well. Pricing but hopefully meet expectations over time. No complaints.
Response from Kinetico Clearwater Group Corp
"Dear I want to personally thank you for trusting our company with your family’s water. My family started our business in 1946 and our business and reputation has been built on referrals that come from always satisfying our customers. We will work hard to earn the right to ask you to also feel good about referring us one day. Thanks again. Sincerely, Richard Abel President Clearwater Systems/Kinetico"
Mary M.
Apr 2014
unknown
Aaron D.
Feb 2014
We can now do laundry without ruining clothes and the rust stains and white mineral crust on all our fixtures and tubs have not returned in 3 months, when they used to be a problem every week. We are also using way less salt for the softener than the old machine did. Even better, the old softener was loud enough to wake up my wife in the middle of the night, while the new Kinetico system is so quite, she never hears it. | |We also had them replace our cheap, carbon filter for drinking water with an RO system. It was expensive, but it is wonderful and tastes better than we expected. When we had a slow dripping leak from the plastic lines going to the RO system, they were out to our home promptly and fixed the problem. There have been no leaks, and no problems with the system since then. They even followed up a couple weeks later to retest our drinking water to ensure all the prior contaminants (like arsenic) were truly being removed by the RO system. | |The initial salesman, Scott Brackenridge, was helpful, respectful, and was not pushy. Any questions he could not answer, he called someone immediately to get the answers. The 2 installation technicians were a bit early and on site for most of the day. Prior plumbers had made a mess of the water lines near the old softener and water tank, and the technicians from Clearwater Systems removed many copper lines and replaced them with a MUCH tidier arrangement of copper lines within the original price quote. The technicians both were polite and respectful in their dealings with us, and answered questions and concerns we had throughout the day. Before they left, they cleaned up their debris, and all old equipment, they also addressed all concerns we had and even went the extra mile to make sure we understood how to maintain and replace all the filters and do the normal routine maintenance of all the devices. | |I am very pleased with my experience with Clearwater Systems and would recommend them to anyone.
Timothy S.
Jul 2013
The salesman was very professional and provided excellent solutions to our problem. The installer was also very professional and extremely polite and responsive to our questions and needs.
Licensing
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FAQ
Kinetico Clearwater Group Corp is currently rated 4.8 overall out of 5.
Kinetico Clearwater Group Corp accepts the following forms of payment: CreditCard
Yes, Kinetico Clearwater Group Corp offers free project estimates.
No, Kinetico Clearwater Group Corp does not offer eco-friendly accreditations.
No, Kinetico Clearwater Group Corp does not offer a senior discount.
Yes, Kinetico Clearwater Group Corp offers emergency services.
No, Kinetico Clearwater Group Corp does not offer warranties.