Retrofoam of Southwest Michigan LLC

We are so happy with the foam insulation. I can already tell a difference. They insulated the whole house and the attic. This is an older house with barely any insulation. The crew was excellent, on time and did a fantastic job. Great customer service, I can't say enough positive things about this company.. thank you!

Retrofoam sprayed in foam insulation on the attic roof and removed the loose fill insulation. All the work was done as scheduled, the workers were professional, and the left the work sight very clean.

Initial Call: Within 24 hours of contacting Retrofoam of Southwest Michigan, LLC; we received a call to schedule an appointment immediately. Bob Hafler came out on a Saturday; discussed insulation options & provided a quote. He offered his Cell # for direct communication; maintained close contact and scheduled 4 days ahead of an established appointment to work with our project needs. Day of Appointment: Technician (Dan) called when they left the shop to provide the arrival time and a 2nd time to explain that a flat tire on I-94 would delay original appt time. The crew (Dan & Shane) were professional, considerate, competent, hard-working and friendly. They explained exactly what to expect with the installation as well as cautions for airing out the fumes. They cleaned up affected work areas thoroughly of residue (including our driveway) before they left. The total time was 4 ½ hours. Although I provided a down payment in advance to authorize the work; the check was not cashed until several days after the job was complete. I feel that this shows a measure of integrity. [Initially called 4 companies to arrange quotes; this was the only company who bothered to respond and came all the way from Hamilton, MI]

Great, arrived on time, delayed second day to HVAC people Showed up on third day to finish. also sprayed HVAC duct work

The company responded promptly. Excellent quality and job. Mostly respectful dealing with women. Half the price of other companies. Took pictures of before and after. They cleaned up the area and put up shields.

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The insulation was added to the attic in a timely fashion.  There was a lot of dust in the house afterward which we had to clean up.  We notified Bob and he offered to pay for a cleaning service but since we already cleaned it, he gave us a rebate.   He addressed our issues promptly and was very professional with us. We are looking into insulating our walls with foam in the future and would definitely use Bob for this.

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the crew arrived on time and incountered two hitches. the dumpster that was scheduled to be placed befor their arrival did not come until after noon. this prevented the crew from  revoving the old insulation. when they opened up another area where we were going to put in celulose, we incountered a problem with the way my water line for my heating system ran through. we decided to use the spray foam insted at a reasonable increas in price. the crew had brought extra foam and thought they might have enough for this extra area. with the delayed start (not their fault} the worked late to get the job done, however the foam ran out just short of the origional job  in the attic. they came back the next day and finished in less than an hour.
the crew was frendly professional. They cleand up the area well and overall I was very happy with the way things went.
I would reccomend this company for any foam insulation application.

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Bob and crew were on time, professional, and courteous.  They did a great job and were in and out in one day.  Would highly recommend.

Everything went well. They removed cabinets that were in the utility room so that they could foam behind them. Reinstalled them to my satisfaction.

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I've learned a lot about foam insulation after the fact but chiefly, I learned that the guys claiming to have soy based insulation really only have a mixture with a little soy in it.  It is still petroleum based just like anybody else's.  It's not really cheaper or better.
Retrofoam doesn't  make that claim.  The day they were scheduled, they called me  in the morning to tell me how far out they were. They were completely professional from top to bottom.  The amount of foam was probably a little thicker than I asked for which only means  more insulation value.  I was concerned about fumes getting into the rest of the house but there was minimal spread to the rest of the house...it is an old house and there are cracks and air passages everywhere. Still, it went very well and the minimal fumes were gone very quickly. It smelled a bit like latex paint.
Of course I'll know definitively when the heating bills go down but the place was sealed up tight and these guys know how to apply the foam so that it does exactly what it's supposed to do. 
Best of all they listened to my concerns and didn't make me feel awkward for asking.

Bob was GREAT! Very professional. Did the job quickly and well. Came on time and cleaned up after themselves. Best estimate.

They were the only contractor that would take the job.   Due to previous insulation jobs being half undone by other  projects the was cellulos in parts of the walls between any two studs but and incomplete.   No one would blow in insulation because of previous work .  these guys got there foam where it was needed.   The real test is coming this winter.

They were punctual and professional at all steps of the process.  They gave me options and didn't press me for a decision or a sale.  They collected payment only after work was completed.   I highly recommend them for any insulation project.   We wouldn't call anyone else the next time we needed this work done.

Bob and his crew arrived exactly on time with three trucks pulling trailers with all of their equipment.  They double-checked with us (the owners) before doing any work to make sure they had the right plan.  They worked quickly and systematically in extremely hot conditions.  They cleaned up extremely well when the work was completed.  We are very pleased with their work.

Couldn't ask for any nicer people, completely professional.  On time for estimate, on time when they started job.  Everything was explained thoroughly.  Started & finished in one day!  I plan on having them back to insulate the crawl space under my house, and next spring to insulate the walls of my house.

It went well. They responded to my inquiry quickly and got the job done promptly.

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