ALL PRO HOME IMPROVEMENT

Poor workmanship. The soffit on the back porch was wavy, not level. I told the worker, and he said that it was because the plywood installed was warped. A chunk was broken off, but they installed it anyway. I called Keith, the project manager, and he told me that he had just left the job, and saw no problems. He said that he was coming to my house right away, as the office is 5 minutes away. 25 mins. later, I called back to see why he had not shown up. Keith said that he did not actually mean that he was coming,he was sending an employee from a job in Westland. Grrrr...He said that the VP was now coming with him to inspect. They arrived and we found a broken light fixture, missing sealant, and they admiitted poor workmanship on the soffit. Keith told me that they will do NO electrical repairs, but they will correct the defective work. He proposed that I pay the remaining $7300 balance now, minus $1000. I told him that I would abide to our original agreement, 50% before, and the balance after the work is completed with standard workmanship. I hate when a company does not perform standard workmanship. I will request a complete inspection before I pay, because of the 5% that I could see from the ground was poorly done, I don't trust the workmanship of the other 95%. Most customers are not employed in the construction trades, and have no idea how to critique construction work performed.

John and his team were a pleasure to work with.  John explains every step of the process and helps you through your insurance claim, and works directly with the adjuster. His crew was prompt, pleasant, hard working and FAST--they had our entire roof replaced in just two days. Their clean-up job after work was completed was outstanding; materials arrived and were removed promptly. And, the new roof looks terrific.

Would highly recommend them.

Very professional!  Top notch work crew.  Took extra care around my flower beds and landscaping.  Clean up was extra thorough.

They were on time, they finished the job pretty much right on the estimate.  They were very knowledgeable and only did what was needed.