HomeTown Carpet Care
About us
Hometown Carpet Care is exactly what the name says. We are a locally owned carpet and upholstery cleaning company servicing the Greater Grand Rapids area. Founded in 1997 by a Grand Valley grad and a dry cleaning plant owner, we have nearly 30 years in the fabric care industry. You have invested a lot in your carpet. Regular cleaning will help you protect that investment. We will work with you to develop a regular cleaning schedule that suits your individual needs. At Hometown, we do not strive for the typical high-volume “in-an-out” service. We believe in taking our time to get it right so that you will be our customer for life! Owner operated since 1997. We accept cash, check and all major credit cards. Commercial billing terms from 15-30 days.
Business highlights
Services we offer
Area Rugs, Auto Interiors, Dupont Teflon Fabric Protector, Heavily Soiled Rental Properties, Oriental Rug Cleaning, Ozone Deorderization, Patio & Deck Upholstery, Residential & Commercial Carpets, Small Boats To Large Yachts, Small RV’s To Large Tour Buses, Upholstery Steam Cleaning & Dry Cleaning, Water Extraction
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Keith arrived promptly at the scheduled time. He scoped out the areas to be done, and got to work.
We have a new 8-month old puppy, and while she's reasonably well housetrained, there have been some accidents. And parts of the carpeting, even without accidents, just didn't feel or smell especially nice.
Keith did a wonderful job, really working to get the carpet deeply cleaned, placing furniture protectors as necessary. Although we had moved all the furniture we could, we had no place to move our large sectional sofa, so left it intact, and figured Keith would just clean around it. Instead, of his own accord, he took apart the pieces and moved them individually to clean underneath, before putting it back together.
After all the steam cleaning was done, he went over the entire carpet with a carpet rake to bring up the pile. All the while, he engaged my wife and I in very pleasant conversation. He's very easy to talk to, and makes you feel at ease having him in your home.
When he left, the entire carpet smelled and felt wonderful. We look forward to using Hometown Carpet in the future.
Keith is prompt in responding to phone calls, courteous/respectful, efficient, knowledgeable and personable. His rates are extremely reasonable.
We would highly recommend him and definitely use his company again!
"Thank you [member name removed] for reviewing our services. I'm sorry about the spots resurfacing. I'd like the opportunity to correct that. Please give me a call at your earliest convenience, so I can schedule a time to return. Thanks again keith"
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.