Gutter Pro

All the guys were very professional. They worked together and knew what they were doing. No one was just standing around. Like that the owner was on the job too. They worked with me on a few changes. The only thing I wish they did was give more than 1 day confirmation. 3 - 5 days would of been better. Definitely would recommend them!!!

Gutter Pro called the same day I made the request and came two days after I called them. The price was reasonable. They were prompt and professional and cleaned up the all the debris from the gutters when they were through and left everything looking good. I will hire them again.

Great!! We got to us sooner than we expected and we were thankful to get it done before winter set in.

They came and did the work, my gutters are now functional. Quick, honest and happy with service.

Awful. The company showed up and parked on my lawn. This would not have been a big deal had they asked, but they simply did it. This was the tip of the iceberg though. The crew said they would be onsite for approximately 2 hours and set to work. They began to wrap up to leave and I decided to walk around and look at the work. It was awful. They did not put any "kickers" at the end of the downspouts to move the water away from the house and did not put a splash guard. The estimator and I specifically discussed the splash guard. When I inquired on the splash guard, the leader asked a crew man to if he was going to put one on. They decided to. I then inquired on the kickers to which the reply was, "We've out of the red. We could put white on there." (see photo) I advised him the water would now be closer to my home than before the gutters were installed. The crew installed the white "kickers" and left (see photo). They didn't say anything to me. Didn't ask if I was all set, just left. I then received a phone call for payment on the job. I advised the representative I would not be paying for the job until the white was replaced with red. She asked if they crew had told me they would return with red and I told her no, they had said nothing. She said they would contact me when they got more red in to replace the gutters but it would be a couple weeks. She, nor the crew, ever apologized for the mismatched colors, parking on my grass, or their rude attitudes. I received a call a couple days later that they had red in and would be out in a few days. Luckily, I had crawled onto my roof to better inspect the workmanship. The covers which I paid an additional $600 to appeared to have been put on by children (see photos). There are gaping holes in the covers which would allow debris in and completely eliminate their usefulness. I advised the rep I also wanted those fixed when they changed out the white kickers. Again no apology. A rep appeared a few days later. I told him ALL that needed to be fixed. He fixed it all and left. No words to me. No apology for any of it. Didn't ask if there was anything else. Didn't ask me to look it over to ensure I liked it. A few days later they called and the first words out of the reps mouth, "Hey, just need a credit card number." Didn't ask if I was happy at all. Just wanted to get paid. I wouldn't recommend this company to anyone. Just look at the photos.

Arrived on time with two crew members. Very professional and polite. Got right down to work and completed in a timely fashoin.

A crew of four showed up and did an excellent job installing gutters that look great on our home. They placed the downspouts exactly where we wanted and were extremely professional.

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I contacted them along with many other gutter installation companies and they were able to price match and then beat the lowest bidder so I went with them. 
They were fairly good at responding to Angie's list messages and although the responses weren't what I would call 100% professional they were still to the point and informative. 
After all the price matching details were out of the way they sent over a team within days and installed everything. It wasn't necessary for me to be there during the installation which was very nice. 
I was able to give a card number over the phone and they sent out an invoice before charging me. 
Overall I would highly recommend them, but make sure you shop around for pricing first as it may save you a couple bucks.

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They did an excellent job cleaning and repairing my gutters. I would highly recommend them.

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GutterPro was hired to install gutters and the LeafGuard gutter cover system they offer in the fall of 2014. Installation was mostly
uneventful and the new gutters looked good - communication at this time was hit or miss.

After a few weeks, I mentioned my concerns with the LeafGuard system as water was bypassing the gutters entirely and washing down the fascia - not good! I requested that their screen product be installed in the areas where the heaviest water flow would be, which they did accommodate.

While working in the backyard, I noticed that the cedar siding was pulled away from the house where one of the lower sections of downspouts were mounted. I removed the band holding the downspout and found that the screws used were a bit too long and caught the foundation, which caused the siding to pull away. Not a huge deal but I would have appreciated them either telling me, fixing it, or both.

In November, I realized that a 6' section along the side of the house was not installed for some reason during initial installation. At that time, I brought the siding issue in the back of the house to GutterPro's attention but never received an acknowledgment. The missing section was installed but the installers again used screws that were too long and pulled the siding away from the house, even after mentioning this error before. Not thinking I would need to double check their work, the siding sat pulled away from the house all winter long (which is partially my fault for not double checking).

In the spring of 2015, I repaired the siding and started to clean the tops of the gutters when I noticed several shingles were ripped. This is a brand new home that went through a very thorough home inspection - there were no defects with any of the shingles on the roof so the tears happened during the installation of the LeafGuard as it sits under the shingles of the roof. Also, with the heavy rains we received, the LeafGuard system was not working as advertised for us - even with
keeping the roof and the tops of them clean, water continually bypasses the gutter and washes down the fascia.

GutterPro was contacted on June 8th expressing concerns for the LeafGuard failures, the siding issues, and the torn roof shingles and we received a response on the 9th stating someone would be out in a couple of weeks. We followed-up on June 22nd with pictures and video of what happens during a heavy rain. It is now July 1st and no one has been out or followed-up. I have asked that the LeafGuard system be removed and our money refunded.

All in all, the gutters themselves appear to be fine but given the lack of attention and damage caused during the installation, my concern level is pretty high that something will eventually fail - I can say without a doubt this is the worst customer service I have ever received.  I hope GutterPro stands by their warranty and makes this right.

They did the work and I found the process kind of frustrating.  It was difficult to communicate with them due to the way the business is set up.

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Excellent experience. They did the work on time, on budget and the final project looks fantastic. Very pleasant to deal with on the phone too. Price seemed very reasonable.

Fast and professional.

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I had them come and clean the gutters and apply screens on the gutters. They seemed professional and got the job done quickly.
Only time will tell how well this product works and will come back later with update.