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Surpass Renovations Inc & Scott Christopher Homes

General Remodeling, Kitchen and Bath Remodeling, Siding,

About us

From design and planning, though construction and to the finished job, Suprass Renovations gives only the best in service and reliability. Any job contracted will be finished promptly and built of the finest building materials. We have 12 full time employees who been with us between 10 and 20 years. They work ever day from 8 til 4:30. Once job is started we stay on job until finished. We warranty are work as long as we are in business and we been in business for 22 years Additional website: we-surpass.com

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Full Service Residential Construction - Kitchen & Bathroom Remodels, Addition Full Home Renovation & New Custom Home Construction.

Services we don't offer

Plumbing, Electrical, Heating, Roofing, & Drywall.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
10%
3
10%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.8
responsiveness
4.6
punctuality
4.9
Showing 1-10 of 10 reviews

Nicholas S.
04/2015
3.0
remodeling, home remodeling
  + 0 more
We contacted Surpass renovations because a coworker had used scott christopher homes on a new build and recommended them highly, and Surpass I understand to be remodeling devision of this builder. We called to arrange a meeting and were asking for a bid from this remodeler for a total master bathroom remodel with a tentative budget of 45K. We explained we had 2 other contractors bidding on project. Our impression was that contractor was somewhat off put to have to be taking time to compete for a project. He was certainly not as friendly as others we had dealt with. Perhaps this remodeler is already very busy and our project was not large enough to warrant a lot of attention, but they did agree to come out. We did not use a designer but already had selected and provided all of the finishes for the bathroom and had design. Surpass did come to our home and we walked through our project. After about 2 weeks we did get an email but unlike our other contractors who provided a detailed estimate all we got was a number in our email from surpass. They were higher than the other contractors but we did expect that going in. The problem was it took several days to get a response to any attempt at communication, whether text message, email or call. I always got voicemail. I asked to meet by both text and voicemail to discuss the estimate in more detail as I was told they had 9 page cost study prepared, but I never heard back and never received this cost study. After I called and texted to ask to meet and waited two weeks without response we really just decided that for whatever reason we were not really a priority for this remodeler and moved along.
Description of Work: Bathroom remodel Bid

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
2.0


Steven W.
07/2014
1.0
remodeling, siding
  + 0 more
Never got an estimate/proposal.
Description of Work: I spoke with the contractor's administrative assistant on July 2nd requesting an estimate to have our house re-sided. I was told somebody would be in contact within a couple of days. After not hearing back I called again on July 7th, explained that I had not heard from anyone and was told somebody would be getting back to me the same day. After not hearing back I called again on July 9th and was given the voice mail of another individual and was still not contacted.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


beth D.
07/2014
5.0
remodeling
  + -1 more
I know people who have used them and everything I have ever heard about them is fabulous. They were responsive, very very helpful, and gave me good information. I was very pleased, but my work with them was very limited. We have family members who have used them for renovation and the quality of their work was just beautiful. They were wonderful.
Description of Work: I had them go through a potential home we were looking at with me. I wanted them to look at the structure of the house and renovation possibilities. They gave me a rough estimate which is exactly what I asked them to do. They gave me very broad ranges and they pointed out things I haven't seen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David J.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I called them to fix an issue with my toilet. They were able to fix the issue.
Rating CategoryRating out of 5
Yes, I recommend this pro

gilbert E.
01/2014
4.0
remodeling
  + -1 more
It was very nice, very good and they did a good job. Their quality was fine and it was a pretty good product. The price was good.
Description of Work: Surpass Renovations Inc. took care of some wall and flooring issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lesa B.
10/2013
1.0
remodeling
  + -1 more
They never even contacted us.
Description of Work: Nothing.....they never even contacted us.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Surpass Renovations Inc & Scott Christopher Homes
This is not the way we do business, I will contact her right away.

Andrew R.
07/2013
5.0
remodeling
  + -1 more
They were prompt and professional when they came to give me the quote. We are currently seeking other bids before we select a company to work with. I may consider using them in the future.
Description of Work: R. A. T. Construction, Inc. gave me a quote a couple of weeks ago.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


thomas e M.
05/2013
5.0
home remodeling
  + -1 more
Excellent! from planing to completion, wecould not have been happier!
Description of Work: Complete kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80,000

Janet H.
02/2013
5.0
garage builders, remodeling, home builders, home remodeling, basement remodeling
  + 3 more
unknown
Description of Work: Our first experience with R.A.T. Construction was when we purchased a home built by them. After using this company for several remodeling projects, we made a decision to purchase land to build a home. This was our first experience building an new home. Ron and Tim were right there everyday from the start of demolition. They were always on time and patient with decisions. They added special features and creative decorative touches that make our home stand out. We continue to use R.A.T. for additional remodeling projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000,000

Kandace B.
02/2013
5.0
decks, doors, remodeling, home remodeling, roofing, siding, replacement windows
  + 5 more
See above.
Description of Work: We purchased a "dated" ranch home on an inland lake. We inquired from others who had major remodeling of their homes and decided to contact R.A.T. Construction. Unlike many other construction companies who tend to favor new construction, RAT Construction showed enthusiasm for our remodeling job. We added a formal dining room, increased our kitchen size x 3, completely re-did our family and living rooms, increased our garage size x1.5 and raised the roof to allow for 9 foot ceilings. In addition, we changed the exterior from a "dated" brick and aluminum siding to cement board siding with cultured stone enhancement, new roofing, new driveway and of course, all new entry doors and Anderson windows. We have more remodeling to do but we must pace ourselves. In the summer of 2012 we hired R.A.T. Construction to replace the wood decking around the swimming pool with a much more attractive composite deck and metal railing that compliments the exterior of our home. When we are ready to do the master suite and the walk-out basement, we shall be calling Ron and Tim. I would recommend their company and I trust their choices of subcontractors as well. All of the people who worked in our home during the 5 month remodel were professional, pleasant and respectful of the fact our family of 4 maintained in-house residence during the construction. Also of note is that Ron and Tim will back up the quality of their work. If you have thoughts of renewing the look of your home, consider R.A.T. Construction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330,000

    Contact information

    620 3 Mile Rd NW Ste A, Grand Rapids, MI 49544

    www.scottchristopherhomes.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Kitchen and Bath Remodeling,
    Siding,
    Basement Remodeling,
    Doors,
    Homebuilders,
    Garage and Shed Building,
    Windows,
    Roofing,
    Plumbing,
    Decks and Porches,
    Sunrooms and Patio Enclosures

    FAQ

    Surpass Renovations Inc & Scott Christopher Homes is currently rated 4.6 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Surpass Renovations Inc & Scott Christopher Homes accepts the following forms of payment: Check
    Yes, Surpass Renovations Inc & Scott Christopher Homes offers free project estimates.
    No, Surpass Renovations Inc & Scott Christopher Homes does not offer eco-friendly accreditations.
    No, Surpass Renovations Inc & Scott Christopher Homes does not offer a senior discount.
    Yes, Surpass Renovations Inc & Scott Christopher Homes offers emergency services.
    Yes, Surpass Renovations Inc & Scott Christopher Homes offers warranties.
    Surpass Renovations Inc & Scott Christopher Homes offers the following services: Full Service Residential Construction - Kitchen & Bathroom Remodels, Addition Full Home Renovation & New Custom Home Construction.
    Plumbing, Electrical, Heating, Roofing, & Drywall.

    Contact information

    620 3 Mile Rd NW Ste A, Grand Rapids, MI 49544

    www.scottchristopherhomes.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM