SEARS HOME IMPROVEMENT PRODUCTS

I am at my wits end with these people. The windows we did receive are great! Love them! However, we did not receive one of the windows as ordered, but the installer didn't realize until he took the old window out. He roughly screwed the old window back into the frame and it looks terrible and said the new window would come in 2-3 weeks. It has been 2-3 months. About a week after the install another window developed a crack in the inner pane. Was told that they would get that taken care of right away. Again, we are now into months later. I try to reach them for updates, but cannot reach anyone that was involved with my project, nor can I get any updates. So..... may have to go the legal route next....

We had no problem with them. They were a bit pricy and the customer service is top of the line. I have never had any issues with fixing any appliances. Also we like that if anything happens to the roof in the lifetime they will replace it for free.

They have always been great in helping us with furnace and gym equipment service.

THEIR EMPLOYEES WERE VERY FRIENDLY. THE PRICE WASN'T THAT IMPRESSIVE BUT I AM VERY HAPPY ABOUT THE QUALITY OF WINDOWS THEY INSTALLED. THEY ALSO WERE VERY PUNCTUAL AS THEY DID THE JOB VERY QUICKLY.

THEY CAME OUT AS SOON AS THEY COULD AND GOT THE JOB DONE. THEY WERE VERY POLITE TO ME, AND TOLD ME THAT IF I HAD ANYMORE PROBLEMS TO GIVE THEM A CALL. THE WASHER IS WORKING VERY WELL NOW.

THEY WEREN'T AS PROMPT OR PROFESSIONAL AS I EXPECTED. THE OVERALL SERVICE WAS SECOND RATE. THEIR PRICING WAS NOT VERY REASONABLE EITHER. I WOULD NOT HIRE THEM AGAIN.

THEIR WORK WAS QUITE IMPRESSIVE. I WAS PLEASED WITH THE FACT THAT THEY ARRIVED EARLY AND GOT THE JOB DONE QUICKLY. WHEN THEY WERE FINISHED I WAS GLAD THAT THE JOB HAD BEEN DONE RIGHT THE FIRST TIME. THEIR HIGH PRICES WILL KEEP ME FROM CALLING AGAIN.

WHEN YOU USE SEARS, YOU WILL DEFINITELY GET DEPENDABLE SERVICE. I HAVE BEEN VERY HAPPY WITH THE REPAIRS THAT THEY HAVE DONE FOR ME. THE WORK THAT THEY DO IS QUALITY AND THE WORKERS ARE PROFESSIONALS.

THIS COMPANY DID AN EXCELLENT JOB! THEY WERE PERFECT. THEIR STAFF WAS VERY PUNCTUAL. AFTER ALL THE WORK WAS DONE, THEY CAME BACK AND CHECKED UP ON THE WORK TO MAKE SURE I WAS HAPPY.

THEY DID AN ABSOLUTELY BEAUTIFUL JOB INSTALLING OUR CARPET. THEY WERE FAST, EFFICIENT AND PROFESSIONAL. BESIDES BEING ALL OF THAT THEY WERE EXTREMELY FRIENDLY AND TOOK GOOD CARE OF US. WE WERE VERY IMPRESSED BY THEM.

WE LIKE HOW QUICKLY THEY WORK. THEY START AS SOON AS THEY GET IN YOUR HOME. I LOVE HOW MY CABINETS LOOK. THEY ALSO INSTALLED A COUNTER TOP THAT WAS AFFORDABLE, AND THEY CLEANED AS THEY DID THEIR WORK.

THE WASHER WAS STILL UNDER WARRANTY DURING THIS TIME. THEY WERE HERE WITHIN 72 HOURS AFTER I CALLED. THAT SAYS A LOT WHEN YOU NEED A REPAIR. THEY FIXED THE WASHER QUICKLY AND WERE ON THEIR WAY.

THEY CHARGED ME EXTRA MONEY EVERY TIME THEY CAME OUT. I ENDED UP BUYING PARTS THAT I DID NOT EVEN NEED. THEY WERE SUPPOSED TO COME OUT THREE TIMES AND THEY NEVER SHOWED UP. THEY WASTED A LOT OF MY TIME.

THEY HAD IT ALL DONE IN VERY GOOD TIMING. THE SIDING BEING TAKEN DOWN WAS A MESS, BUT THEY GOT IT ALL TAKEN CARE OF. IN THE END IT WAS WORTH IT BECAUSE OF THE QUALITY OF THE NEW SIDING IS EXCELLENT.

THEY WERE TOO EXPENSIVE FOR THE WORK THAT THEY DID. THEY DID AN EXCELLENT JOB AND MY KITCHEN LOOKS BEAUTIFUL. I PROBABLY WOULDN'T HIRE THEM BACK BECAUSE OF THE PRICE BUT THEY DO GOOD WORK.

THEY WERE VERY EASY TO TALK TO AND PROFESSIONAL. THE PEOPLE WERE VERY NICE AND UNDERSTANDING. THE QUALITY OF THEIR WORK WAS EXCELLENT! I WAS VERY PLEASED WITH THIS COMPANY.

THEY HELPED WITH SOME IDEAS FOR THE TRIM. THEY ALSO HELPED US WITH OTHER DETAIL IDEAS. THERE WAS ONE GUY THAT MADE SURE THAT EVERYTHING WAS CLEANED UP EVERYDAY BEFORE THEY LEFT. I COULD NOT BE ANY HAPPIER WITH THEIR SERVICES.

THEY DID EXACTLY WHAT THEY SAID THEY WOULD. THEY DID NOT TRY TO SELL US ANYTHING EXTRA THAT WE DID NOT NEED. THEY WERE VERY WELL ORGANIZED. THEY CLEANED UP AFTER THEMSELVES. THEY DID NOT BOTHER ANY OF OUR PERSONAL ITEMS.

I HAVE A FIVE YEAR WARRANTY WITH THEM. THEY DO GREAT WORK THEY DID NOT LEAVE A MESS BEHIND THEM WHILE FIXING MY WASHER. THEY ALSO DID NOT TAKE A LONG TIME WHILE THEY WERE HERE. I HIGHLY RECOMMEND THEM TO OTHERS. I LIKE THIS COMPANY.

FIRST THE GUY DID NOT MEASURE RIGHT AND MY HOME WAS A MESS. THEN THEY ORDERED TWO SINK CABINETS WHEN I ONLY NEEDED ONE. THE JOB SHOULD NOT OF TOOK MORE THAN A WEEK, MAYBE TWO AT THE MOST, BUT IT TOOK A MONTH. I DO NOT RECOMMEND THEM TO ANYONE.

WE LIKED HOW QUICK THEY RESPONDED TO OUR PROBLEM WITH THE WASHER. THEY DID NOT COMPLAIN AT ALL. THE WORK WAS DONE IN A TIMELY MANNER. I WOULD RECOMMEND THEM TO EVERYONE.

THEY ARE VERY ATTENTIVE. THEY WANTED TO MAKE SURE THAT EVERYTHING WAS DONE EXACTLY THE WAY WE WANTED IT TO BE. THEY ARE A FIRST CLASS COMPANY. THEIR PRICES ARE SUPERB. IN THEIR MINDS THE CUSTOMER IS ALWAYS RIGHT.

WHEN THE MEN ARRIVED THEY DIDN T EXPLAIN ANYTHING TO ME ABOUT THE JOB. THE MEN LOOKED VERY YOUNG FOR THE JOB AND INEXPERIENCED. WHEN THEY WERE FINISHED MY AIR DUCTS LOOKED THE SAME AND THERE WAS NO DIFFERENCE IN THE AMOUNT OF DUST BUILD UP.

WE HAVE USED THEM A COUPLE OF TIMES BEFORE FOR OTHER APPLIANCES SO I KNEW JUST WHO TO CALL. THEY CAME OUT RIGHT AWAY AND GOT RIGHT TO WORK. THEY HAVE ALWAYS BEEN VERY HELPFUL AND FRIENDLY. THEY ALSO ANSWER ANY QUESTIONS THAT I MAY HAVE.

I RECOMMEND THEM HIGHLY BECAUSE THEY FIXED MY DRYER. MY DRYER OPERATES WELL SINCE THEY HAVE FIXED IT. THEY DID A GOOD JOB CLEANING UP AFTER THE JOB AND NO TOOLS WERE LEFT BEHIND.