Quality Pool & Spa

Chad was direct and made me feel confident in my choice of pool installer. He didn't sugar coat the process and was always quick to answer my questions or get me answers if he didn't know. His team was great also. From the crew constructing the pool to the follow-up services I couldn't be happier. Thanks to them we spend more time outside, the kids friends are over at my house and we make tons of memories right at home.

My pump was leaking between the motor and the pump housing so I replaced the housing gasket thinking that was the issue. After I did that, it was still leaking. After many attempts of tightening, removing and starting over, I called Quality Pool to see if they could fix it. Jacob came out and immediately stated that my seal was leaking. I told him I replaced the seal, and that did not work. Well, it was not the house gasket, it was the shaft seal that needed to be replace. He replaced it and my leak is no longer. It is great working with someone who knows their stuff. Thanks again Quality Pool & Spa.

The project manager who normally handled the process was out on sick leave, so instead young workers were sent to our home to prep and paint the pool.  They left cigarette butts in our yard, they applied the paint and the results were so bad that the company agreed to start again.  However, most of the summer was gone!  Very unprofessional company.  We tried dealing with the owner, who was unresponsive and refused to acknowledged they made any errors. 

They had a very nice put together quote. They have been good about keeping everything on task and keeping on all the different contractors to get them here. They have been good about communicating and letting me know what is going on, which has been nice. They are just about done so we are ready to enjoy the pool.