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Founded 2009 • With Angi since August 2013
P.O. Box 8571
Grand Rapids, MI 49518
Service Provider Response
What was purchased and when? i have no contact number.. please call us at 6167064226 we did a house wash 2 actually acroos from the park last year..and neither was youService Provider Response
Im sorry, we have an appointment monday at 1 pm? can you elaborate?Service Provider Response
I simply offered to explain and prove the situation. After we were told to not come out even after giving another time frame. .we responded one time with thank you for your concern. I will offer a free house wash at a $325 value. Just need to schedule at least 30 days in advance.Service Provider Response
Dear customer we do a soft wash process. No high pressure. Wet use a solution base to kill all mold. Because of the winter is why you have "dirt" this service wad completed months ago. ..your going to have dirt. As to the "level washing"...and no ladders. .that's why we use a soft wash system. .to keep cost down. .and liabilty to a minimum. You can research "soft washing" as it will become clearService Provider Response
We're more than willing to accommodate you at no charge. .. reason for phone being turned off because of a family member passed. Along with 2 days following we had a break in and everything was taken. . No phones. . Computers. . Paperwork. I feel I shouldn't have to explain on this as life happens. ..I apologize for the inconvenienceService Provider Response
As a one man show until next year. .I am doing my best. For the inconvenience I would like to offer your service at no cost you. .. Please contact me at 6163893873. We will be changing a few things as it is my first year in business. ..I was over whelmed with work not expecting to be so busy.... Thank you. .Service Provider Response
Not sure what the grade Is for when no work was completed. We go based on angies list. There's always the option of doing exactly What was paid for. Questions always have an answer Thank youService Provider Response
Please elaborate You purchased the voucher yesterday the 15th. We responded with 2 emails through angies list message system same day. [Took a screen shot] we got no response. So can you please respond as to why we have a negative review? Thank youService Provider Response
I just saw this. . Thank you so much. .it was a pleasure meeting youService Provider Response
Mrs. [member name removed]... We apologize for this experience with platinum window cleaning. However- we have called the provided number numerous times and left numerous messages that are dated as we go through or records...Wet have 2 numbers a web site and email if for sine reason you can't get to us through one avenue...again..Wet apologize for the inconvenience and would definitely like to make this right any way possible by offering all your Windows cleaned at no additional charge.. Thank youService Provider Response
Thank you[Member Name]... We look forward to working with you againOur West Michigan roofing company has built a superb reputation for high-quality roof repair and roof tear-off/replacement installation work that withstands West Michigan’s roughest weather. Our team of project managers and highly trained estimators work hard to create the right solution for your home. We offer a wide range of roofing products, including lifetime shingles, impact-resistant shingles, metal, cedar, and slate roof options. We also offer vinyl and wood siding plus vinyl replacement windows. Â
Angi Certified
We are a family-owned company with over 10 years of industry experience. We value honesty and integrity and treat your property as if it were our own. We offer a variety of home improvement services that are customizable to each individual project. We specialize in Power/Pressure Washing, House and Roof Washing, Patio/Deck and Concrete Cleaning, Gutter and Window Cleaning, Construction Cleaning and a variety of other projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients. Contact us for a free quote today! Â
Angi Certified
2022 Super Service Award
Professional exterior cleaners. We get green and spider webs off of siding. Also, we clean gutters as well as flat surfaces such as driveways and sidewalks. Â
Angi Certified
Here at Platinum we offer professional window cleaning services including a wash, scrape and dry protocol for interior and exterior panes while cleaning frames and tracts. We DO NOT charge to clean screens. Platinum offers a screen service aswell including tightening, replacement, and new screens. With any interior window service we include all mirrors as well. We have yearly maintenance plans and senior discounts. We go above and beyond.
You can always ask. Its your house, our priority.
Platinum Window Cleaning is currently rated 4.1 overall out of 5.
Platinum Window Cleaning is open:
Sunday: 9:00 AM - 3:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Platinum Window Cleaning accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
Yes, Platinum Window Cleaning offers free project estimates.
Yes, Platinum Window Cleaning offers eco-friendly accreditations.
No, Platinum Window Cleaning does not offer a senior discount.
No, Platinum Window Cleaning does not offer warranties.
Platinum Window Cleaning offers the following services: Here at Platinum we offer professional window cleaning services including a wash, scrape and dry protocol for interior and exterior panes while cleaning frames and tracts. We DO NOT charge to clean screens. Platinum offers a screen service aswell including tightening, replacement, and new screens. With any interior window service we include all mirrors as well. We have yearly maintenance plans and senior discounts. We go above and beyond.
You can always ask. Its your house, our priority.