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New Life Arboricultural Services

Outdoor Lighting Plan and Installation, Outdoor Lighting Repair, Designer - Landscape,

About us

New Life Arboricultural Service is a full service tree and landscaping company located in Grand Rapids, Michigan. NLAS is relied up to design, build, maintain, and enhance unique places of lasting beauty. We have over 15 years of experience with unparalleled knowledge and technical ability, outstanding customer service and retention, relentless execution, and a true understanding of cutomer's needs. We routinely transform the everyday into one-of-a-kind environments- whether it's a resort, corporate campus, retail center, master-planned community or the place you call home.

Business highlights

Emergency services offered
30 years of experience

Services we offer

annual bark and mulch application, brush hogging, brush pruning, green space management, landscape construction, landscape consultations, landscape inspections, seasonal services, tree fertilization and care, tree removal, tree trimming

Amenities

Emergency Services

Yes

Reviews
3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Showing 1-3 of 3 reviews
Nicholas T.
Oct 2023
1.0
$8,784
Charged 13k to remove a half a tree that had fallen on my garage. They were recommended by my insurance company so I didn't think to check how much it would cost but they gouged it so much that they took my whole policy payout and my garage cannot be fixed. Spoke with Tim at the office and he cannot even send me an invoice until the end of day. Run do not use these people. Also to note: They came the day after they said they would be there, they did not call I had to reach out. I gave a pass on this as there was a major storm, but not very professional to not call. I had to call the office 6 times before they answered this morning. Charged for clean up, however there are still 3 large pieces of tree in my yard. They're was some type of manager (Lansing lesson) there because their Lansing crews had been "caught doing stuff they shouldn't" Do not use this company Edit / Follow up: After reaching out and waiting they did send me an invoice for just over 8500 for the same job, never did receive an invoice for the 13 thousand that they sent to my insurance company. This still seems excessive to me and I did reach out and they were unwilling to lower it any more. They charge for a full 8 hour day no matter how long they are actually on the job, which they state is standard practice, however none of the other three tree companies I called do this. I never received a response to my email questioning this, however, Rebecca was able to email me within minutes when I asked where to send the check. The contact that they make you sign leaves absolutely no protection for you the customer, they can do what ever they want and there is no recourse, including not honoring any estimate given. If you don't pay within 30 days they will charge you interest. This is a predatory company and they are very good at seeming like they are their to help until you get the invoice, then they will not help at all.

Fred U.
Apr 2023
5.0
Yes, I recommend this pro
$750
Tim was very reliable, understanding, and they charge a fair price.

Travis M.
Apr 2023
5.0
Yes, I recommend this pro
$3,500
Great customer service, friendly, and helpful. They didn't overcharge and they clean really well. They show courtesy in my backyard.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

New Life Arboricultural Services is currently rated 3.7 overall out of 5.

No, New Life Arboricultural Services does not offer free project estimates.

No, New Life Arboricultural Services does not offer eco-friendly accreditations.

No, New Life Arboricultural Services does not offer a senior discount.

Yes, New Life Arboricultural Services offers emergency services.

No, New Life Arboricultural Services does not offer warranties.