Montell Construction

About

Founded 2010 • With Angi since March 2011

Based in the heart of Grand Rapids, Montell Construction proudly offers Top Rated Roofing, Windows, Siding and Custom Additions to all of West Michigan. Family Owned and Operated, our goal is simply to surpass all of your expectations. We offer Free/No Obligation Estimates to assist you with your next Home Improvement Project. Fully Licensed and Insured matched with quality products and True Craftsmanship to provide you with the best completed project....

Awards and Badges

Angi Certified

Business Highlights

Emergency Services OfferedEmergency Services Offered

Images

A Service Provider's profile image

+21 more images

Verified Reviews

4.6

(127) Verified Reviews

Ratings Distribution

5

81

4

13

3

13

2

8

1

12

Rating Details

Price

4.3

Professionalism

4.7

Punctuality

4.7

Quality

4.8

Responsiveness

4.7

Read reviews by category

roofing (76)decks & porches (36)window replacement (25)siding companies (23)patio enclosures (9)gutter repair (14)door installation (7)deck cleaning (5)lawn & landscaping (3)basement waterproofing (2)general contractors (2)glass block (1)
Showing 1-25 of 127 reviews
5.0

04/26/2022


Kishna H.

I love my new deck. It’s completely different than what I had and it’s much roomier than before. Ty and Kyle were very professional and worked with great music. Very polite and knowledgeable. I’m glad to have met the brothers.

Description of Work
Deck remodel

Category decks

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/05/2022

5.0

03/23/2021


Colleen R.

Donald Perry came out and took care of it. Excellent work!

Description of Work
We recently had our home resided and the company broke off some of our pergolas crescent caps.

Category deck cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/19/2021

3.0

09/20/2020


Lois T.

It isn't done yet, but the construction manager is not being cooperative about some details that are very important to us. His comments on the material and timing for staining the deck are not consistent with information from lumber experts I know.

Description of Work
Deck replacement

Category basement waterproofing

Services Performed? Yes

Work Completed On 09/20/2020

5.0

08/25/2020


Jennifer B.

Our deck build experience with the team from Montell Construction was excellent! Eric and Kelly were top notch! Our deck is one of a kind and we really love it! They were professional, kind, and offered suggestions to make things better. The work site was clean all the time. We love the new deck! We would hire them again in a heartbeat!

Description of Work
New deck around pool

Category decks

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/14/2020

5.0

12/17/2018


Brian A.

Went very good we are happy with the result the repairs were followed up quickly

Description of Work
installed a deck

Category decks

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/15/2018

5.0

11/28/2018


Stephanie and Dustin W.

They did a great job. The windows turned out better than we expected. They were fast and cleaned up well. We would definitely use them again.

Description of Work
They replaced windows in our home.

Category replacement windows

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/15/2018

5.0

11/27/2018


Martin B.

They did a fantastic job. They clean up and excellent. Price is competitive and the quality is top notch.

Description of Work
They removed old siding and add new lights

Category siding

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/27/2018

5.0

11/26/2018


Sharon M.

They are an awesome company, they do a great job. the workmanship everything they did on my porch was rest and I was very satisfied. Fast and good, on time, cleaned up after the work.

Description of Work
Repairs on the Porch

Category sunrooms

Hire Again? Yes

Work Completed On 09/01/2018

5.0

07/19/2018


James E.

They are excellent, quality work, even inspector said that you have excellent work for the deck.

Description of Work
They put in a new deck.

Category decks

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/19/2018

5.0

01/22/2018


Ed and Sue M.

The transformation was awesome, they were very meticulous with the work they did for us. They really paid attention to detail, and made sure we were happy every step of the way.

Description of Work
Deck and porch replacement, enclosed store room added

Category decks

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/17/2017

4.0

01/22/2018


James and Joyce M.

They provide great quality, I was very happy with the way the installed the windows.

Description of Work
Windows and sliding door

Category replacement windows

Cost $7,500

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/19/2017

5.0

01/10/2018


Jeffrey M.

Very easy to work with, responsive, worked closely with us and did a great job.

Description of Work
3 season porch

Category decks, sunrooms

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/14/2017

4.0

01/10/2018


Jean and Tom W.

They did nice work however the end result was that they did 90% of the job. There is a large opening under the porch on both sides that I would like to have closed. Animals can certainly nest there due to the gap. This was not made clear to us. I was just under the impression that the finished product would not leave a 3 foot gap from ground to floor.

Description of Work
built a 3 season porch

Category sunrooms

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/05/2017

5.0

05/31/2017


Terri W.

They're awesome! They're very professional. They're doing everything they said and more so I am very happy with them.

Description of Work
siding work

Category siding

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/31/2017

5.0

04/28/2016


Allan D.

Quality workmanship, friendly safe workers.

Description of Work
Under decking.

Category decks

Cost $8,500

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/21/2016

1.0

04/16/2016


Dok S.

No show. Call from dispatcher at 10:15 am stating that the salesperson was sick. If they knew they were sick, why didn't they set up a replacement salesperson, or call us the night before? Instead, we arranged our schedule so both of us would be home for the quote, but the salesperson didn't have the courtesy to cancel ahead of time.

Description of Work
Scheduled to provide a quote at 10:00 am on 04/16/16.

Category roofing

Work Completed On 04/16/2016

5.0

03/19/2016


A W.

The finished product exceeded our expectation. We are happy with the work that was performed. The increased work that was required did not effect the time that of the finished deadline. We have friends that needed some work to their home. We highly recommended Montell to them and they used them for their home project.

Description of Work
Repaired a leaky atrium. We had an area in our Kitchen that was leaking badly from two of the four windows. The replacement was a four season room. The quote was to replace with a four season room. After getting into the repair more damage had been discovered then originally thought. The quote that was originally given was honored with no additional money requested.

Category roofing, replacement windows

Cost $20,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/14/2015

Service Provider Response

Thank you very much for taking the time to give us [Member Name Removed] kind review! Always feel free to call us and enjoy the Spring:) Team Montell
3.0

03/13/2016


Deborah H.

The sales person insisted that both spouses be home, but we agreed. At first things seemed good - the sales person was on time. He gave a similar assessment of our old deck as another contractor, knew what he was talking about. He sketched up a design and a full quote on the spot. But then he switched into sales mode - I didn't mind hearing about the background of the company, and I even joked with him about other Angies list reviews referring to high pressure sales - he said that was a sales person who was gone now. But we were really offended when he asked us to make a decision on the spot! Even after I explained that we were waiting for a quote from another company. Don't they think their quote can compete?? And he started offering discounts off the quote if we would sign right now, a bad sign. He didn't immediately take my hints that it was time for him to leave our house, but then finally left. The bid from the other company came in a good deal lower.

Description of Work
Gave a quote to replace our deck.

Category decks

Work Completed On 02/01/2016

Service Provider Response

I spoke with the design consultant of this appointment and understand the Mr. had a migraine headache, not necessarily his best day. Apparently the deck (at the time) is in very, very poor condition and dangerous. I believe he did his very best in being on time, informative of the things he is supposed to (company, product, time frame, cost). We are glad for our shot at the project, but mostly glad that you have found someone to complete it for you as it is in dire need. Have a great Spring/ Summer, please feel welcome to call us if you'd like professional - fast service by a great company/ crew. Thanks again:)
1.0

03/10/2016


Joel H.

How in the world Montell has so many A reviews is a mystery to me. I am guessing many of these reviews are home baked. Here were my biggest concerns: OVERPRICED - I have gotten two more quotes since Montell from reputable companies for the same products, and both are about half the cost. LACK OF ETHICS/HIGH PRESSURE SALES - when you tell them you want to get multiple quotes, they try to pressure you based on expiring discounts and that you don't need anymore quotes because they have a piece of paper that says what the average cost is. OK. It was extremely refreshing to call other companies and have them understand that a savvy (i.e., not totally stupid) consumer will get more than one quote before spending thousands of dollars. THEY WASTE YOUR TIME - demanding that both my wife and I sit through an hour and a half BS sales pitch where we learn about 5 minutes of useful information? Do they have any idea that WE are the customer and Montell is fortunate to have any of our time? Again, other reputable comapnies actually respect your time, and don't demand to eat hours of it just to push overpiced services. Want a breakdown of materials vs. labor from Montell? They won't give it to you. No doubt the numbers would reveal what a scam they are actually running. After all, someone's gotta pay for all those commercials, salesman, and advertising - and that's you, Montell customers.

Description of Work
Overpriced, over-pressured, lack of business ethics.

Category roofing

Cost $35,000

Work Completed On 03/10/2016

Service Provider Response

1.) We are very appreciative and fortunate to receive so many positive reviews from our customers on a daily basis. ALL reviews from ALL platforms are verified through each homeowner's own email address and phone numbers. 2.) I honestly do not know how we could lower our prices any further, without sacrificing our quality/ standards. In many situations we are the lowest bidder, and win hundreds of projects a year because of our quality - price offerings. You may have found a lower price and that is wonderful, but that doesn't mean it's acceptable to take a cheap shot at our company. 3.) Your allegations of bad ethics and high pressure is really unfounded and not true by any reasonable measure. Maybe you know the right things to say to turn a prospect away from us, congratulations. The fact is that our designer met with and came to your home on multiple occasions, probably in hopes of answering your concerns and if fortunate selling a roof project. We are certainly coming off a busy Home and Garden Show, some really nice pre-season incentives are available, sorry that a coupon has bothered you. 4.) When you called us and invited us out for the free consultation (which we appreciate very much), I believe we let you know then that we require all homeowners to be present and that our normal appt. takes 60-90 minutes depending on the questions you have for us. The day prior the appt. we re-confirmed this appt. and information with you. I am sorry you feel we wasted your time, but am glad we were up front and honest with you. 5.) We do not sell just materials nor are we a supplier, so all of our projects and pricing are as "installed" Your malicious, carefully written statements to scare away our prospects is unfair. However, we will continue to work harder - continue to be Top Ranked (A) Members here on Angie's List - A+ rated BBB members - HBA - Your friend and neighbor, Home Team Forever!
5.0

03/07/2016


Venus R.

They were excellent. They did a good job. It was a good experience. I've never had any issue with them. When I've called them, they've come out.

Description of Work
There was a leak on the door.

Category doors

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/15/2016

Service Provider Response

Thank you homeowner, hope your enjoying the retirement!
3.0

02/26/2016


Sarah and Dave C.

Yesterday (4-13-16) our door work was completed and it looks great. The installation was well-done and clean up was excellent. The installer was very nice to work with. We are happy with the final product! Brent from Montell worked hard to ensure our satisfaction and we appreciate his vigilance. Our gutters look good and are working well. The gentlemen that installed them were very helpful and did a nice job.

Description of Work
Back door- Ordered on October 30, 2015. First door was partially installed on Jan. 16 but was taken out since it was clearly the wrong size. We were left with quite a mess and cold air in our kitchen, but our old screen and trim were replaced after my husband called and requested help with the cold. Reordered door installed yesterday (Feb. 22). It seems to be a nice door, but there are raw metal edges on the bottom outside and the trim appears to be scratched. This was a painted door (red) so the white scratches are very visible. Not what I would expect with an expensive and brand new door. One of the many men that we have spoken to told my husband what size screen door to order, and we did (from a store since Montel doesn't sell screens) but when they tried to install it yesterday, the screen was the wrong size. Montell was not sympathetic. We will be able to return it to the store but must pay a 15% restocking fee. | |Insulation was also ordered on October 30 and installed on Nov. 11. We had been concerned about a spot on our roof where it looked like heat might be escaping. The Montell salesman wasn't sure that the insulation would work, but thought so. The insulation has make no difference at all and they have no other suggestions. | |Gutters were installed in November and we noticed immediately that there was a leak. By the time Montell responded to the picture that we sent, it was too cold to work on gutters. Today (Feb. 23) they reported that they came, found the leak, and fixed it. | |

Category gutter repair, doors

Cost $7,250

Services Performed? Yes

Work Completed On 02/23/2016

5.0

01/28/2016


Mark P.

Friendly sales, ordered siding crew removed old aluminum siding and hauled it away installed new vinyl siding.

Description of Work
New siding installation purchaser new siding removed old siding.

Category siding

Cost $30,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/14/2016

Service Provider Response

Thank you homeowner for the review and high marks/ grades. We certainly appreciate the work and business!