Meadowgreen Inc
About us
There are many of ways to care for your lawn MeadowGreen is the logical choice. Conscientious, experienced applicators. All our technicians are state certified and trained to spot problematic situations before they affect the health of your lawn. We’ve been in the lawn business for 25 years. We know how to take care of our customers and provide quality, cost-effective service. Quality products. We use only slow release granular turf fertilizers, custom blended for West Michigan soils. Environmentally conscious. We use no phosphorus fertilizers and apply weed and insect control only when and where needed. Prompt service, free service calls. We’re responsive. If you ever have a question, just call us and we’ll come right out to address your concern.
Business highlights
Services we offer
Weekly lawn mowing. Fertilization and weed control. Grub control. Mulch installation. Snow Removal. Salting and de-icing.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 9% | ||
| 4% | ||
| 4% | ||
| 4% |
"We responded immediately and came out the same day we were called to meet with the customer and evaluate the door, The garage door had prior damage - which the customer acknowledged. We take responsibility for all our actions. This particular customer was just trying to get a free door."
Plowing pricing was within my expectations. This was my first year buying plow service. After 2013-2014 I could not handle it on my own. Due to the 2013-2014 season, most companies including Meadowgreen do not plow "unlimited" anymore. The rate was for 25 plows, anything above would be at a rate that was approximately 1/25 the initial price, per additional plow.
The early winter hit and Meadowgreen was ready. I arrived home late at night when the blizzard hit and they had already been there and it looked great.
All through the season they keep on top of things. They cleaned the city plow sludge and kept the mailbox clear. Their communication was great, they use email to let you know about their plans to plow and what their schedule is. One time I emailed them because the city plows had totally blocked off our driveway, and they were there quickly to take care of it.
We only ended up getting plowed about 20 times, turned out to be a good value considering I did basically no work to keep the driveway clear all winter. We actually got plowed more than 20 times but they do not charge for "touch-ups".
They say they will fix lawn damage from the plowing but I do not see any damage that needs fixed. The driveway also does not look any worse than before. I was concerned since our driveway is a little cracked it might be an issue, but they had no problem keeping it clear without any damage.
Very happy, will use them next year and plan to have them fertilize the lawn this spring as well.
They have been somewhat responsive when we've called to get them to come out (generally doing the work when prompted, but not returning messages to let us know it's taken care of or apologize for the delay and fact that we've had to remind them that they have also been paid to clear the walks). When we received 6 inches of snow last week, they cleared the driveway, but did not remove snow from the sidewalk (or, oddly, they may have cleared about 1/3 of the sidewalk, which they did at least one other time as well) and took days to respond to multiple inquiries, by phone and email, asking them to do the work, why it was not done, and what recourse we have. After two days (which was four days after the snow stopped falling), we finally received a reply that said and quot;This is the first we've heard of it.and quot; They did clear the walk later that day, but, several days later, they hav not followed up in any way, to let us know it was done, to apologize (no apology has been issued in any communication we've had with them, in any of the number of times and ways we've contacted them this winter), or to address our larger concern about the work not being done per our contract.
While it was not promised, I would've been impressed had they ensured that the sidewalk corner cut was clear and the fire hydrant on the property was accessible; neither of those happened. The effective width of the sidewalk has also shrunk over the season, to about half of what the sidewalk actually is. It would be hard to walk through that piece of sidewalk and impossible, now, to maneuver a wheelchair through it; these should be standard, not impressive, expectations to meet. (Update: in the last pass, they did clear the sidewalks to their normal size and clear the curb cut. I am pleased to see that, though it was not part of the routine to maintain that level of clearance, as this is the first time this has been done, in late February.)
Were I writing a review about their plowing services, I'd say they were quite good. However, their lack of follow-through and customer service regarding the sidewalk clearing will cause us never to use them again for any services. Had I known the standards for sidewalk clearing and driveway plowing would be so different, we certainly would not have used them. After experiencing their complete lack of follow-through on work they have been paid to do and of professionalism in communicating about the situation and ensuring that, after the first call to remind them of their commitment, the situation did not repeat a second and third time, we will never use them for any services again.
"This customer signed up for driveway service ONLY. Did not sign up or pay for sidewalk service. We have no record of this customer calling our office or contacting us with any concerns. Upon seeing this review, I have called this customer and left messages for resolution. Carl Mast, President Meadowgreen Inc (616) 956-1550"
I once again hired this company. They do a wonderful job. Even came back to remove the stuff the street plows left at the end of the driveway. I recommend them highly. They are the best!
Licensing
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